--- description: Discover the benefits and disadvantages of Pipedrive. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pipedrive Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Pipedrive](/software/132666/pipedrive) # Pipedrive Canonical: https://www.capterra.co.uk/software/132666/pipedrive Page: 1 / 123\ Next: [Next page](https://www.capterra.co.uk/software/132666/pipedrive?page=2) > Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more. > > Verdict: Rated **4.5/5** by 3042 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pipedrive? Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3042 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI/Machine Learning - Appointment Management - Automated Responses - CRM - Campaign Management - Chatbot - Client Tracking - Collaboration Tools - Communication Management - Contact Management - Customer Database - Customer History - Customer Segmentation - Data Entry - Donor Management - Email Marketing - Email Tracking - Feedback Management - For Financial Institutions - For Insurance Industry - Goal Setting/Tracking - Interaction Tracking - Landing Pages/Web Forms - Live Chat - Marketing Automation - Mobile Access - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Natural Language Processing - Onboarding - Online Forms - Performance Metrics - Personalisation - Predictive Analytics - Real-time Consumer-facing Chat - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Reports - Scheduling - Search/Filter - Shared Contacts - Subscriber Management - Survey/Poll Management - Task Management - Time on Site Tracking - Transcripts/Chat History - Usage Tracking/Analytics - Visual Analytics ... and 68 more features ## Integrations (99 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [Sales Performance Management Software](https://www.capterra.co.uk/directory/33455/sales-performance-management/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software) - [AI Sales Assistant Software](https://www.capterra.co.uk/directory/34135/ai-sales-assistant/software) - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) ## Reviews ### "Fulfills my needs, 90% of everything is there and Works Great" — 4.0/5 > **Calum** | *6 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Does everything I need without having to do massive amounts of configurations. Great UI/UX, Fast and intuitive. Data can be in easily managed in bulk and exported and imported back in. Automation Tools and Integrations with Make.com, Zapier are relatively easy to setup Smart Documents, great inclusion considering the alternatives out there are priced so high. Email Integration is pretty solid, if you team are able to be transparent adds a lot of clarity to deals/organisations. > > **Cons**: Missing some customisation features which could help with business rules you want your users to follow or understand. Not all data is easily accessed via API or Excel. Price, Product models to simplistic for my particular use cases. > > Very easy to get going with the must have features. ----- ### "Great Tool For A Great Price" — 4.0/5 > **Ryan** | *25 September 2024* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: Pipedrive is great, it has a simple workflow while allowing a lot of customisation > > **Cons**: The email feature is lacking, considering the competition's features set in this area. > > Overall it is a great tool that has great potential and I hope they improve on areas where they fall behind their competitors ----- ### "Ideal and user friendly" — 4.0/5 > **Chelcie** | *19 August 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The layout and design setup. It displays our deals and messages in a smart style. > > **Cons**: Sometimes the settings messes with the integration of other systems we use. > > So far it’s ideal for tracking sales and their current status. ----- ### "Good CRM for SMB’s" — 4.0/5 > **Mark** | *18 January 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Simple to use CRM system, suited to SMB’s. Decent reporting and analytics and good workflows. > > **Cons**: Quite limited in terms of customisation. Emails inside the platform weren’t great. > > Overall a decent CRM for tracking leads through a pipeline. ----- ### "Improve your sales with Pipedrive" — 5.0/5 > **Divine** | *15 September 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I love how Pipedrive helps to create sales funnel from scratch. > > **Cons**: I don’t have anything that i don’t like about this product. > > It enables transparent sales pipeline view board.It also have appealing user interface. ----- Page: 1 / 123\ Next: [Next page](https://www.capterra.co.uk/software/132666/pipedrive?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/132666/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data