--- description: Discover the benefits and disadvantages of monday AI Work Platform. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: monday AI Work Platform Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [monday AI Work Platform](/software/147657/monday-com) # monday AI Work Platform Canonical: https://www.capterra.co.uk/software/147657/monday-com Page: 1 / 246\ Next: [Next page](https://www.capterra.co.uk/software/147657/monday-com?page=2) > Twyn CPQ: purpose-built telecom CPQ to design, price and quote SD-WAN, fibre, cloud and security in minutes. > > Verdict: Rated **4.6/5** by 6123 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses monday AI Work Platform? Telcos, CSPs, ISPs, MSPs and ICT providers. Sales, pre-sales, product and commercial teams selling multi-site connectivity, cloud and security. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 6123 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing is based on headcount, not on user seats. One ISO standard is included, each additional standard costs EUR 30 per month. S up to 50 employees EUR 69, M up to 150 employees EUR 129, L up to 350 employees EUR 219 per month, XL on request. Monthly cancellation. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland and 22 more ## Features - Activity Planning - Alerts/Notifications - Applicant Tracking - Brand Guidelines - Calendar Management - Campaign Planning - Campaign Tracking - Candidate Management - Capacity Management - Channel Management - Client Management - Communication Management - Cost Estimating - Cross Channel Attribution - Deployment Management - Expense Tracking - Financial Management - Forms Creation & Design - Goal Management - IT Reporting - Integrations Management - Interview Management - Knowledge Base Management - Maintenance Management - Material Requirements Planning - Multi-Campaign - Multi-Channel Campaigns - Multi-Touch Attribution - Notes Management - Performance Metrics - Performance Review Management - Prioritisation - Process Modeling & Designing - Product Roadmapping - Project Scheduling - Promotions Management - Publishing/Sharing - ROI Tracking - Registration Management - Resource Scheduling - Sales Pipeline Management - Scheduling - Strategic Planning - Task Management - Time & Expense Tracking - Time Tracking - Vacation/Leave Tracking - Visual Modeling - Workflow Automation - Workflow Configuration ... and 239 more features ## Integrations (37 total) - Adobe Creative Cloud - Asana - Basecamp - Bitbucket - Box - Dropbox - GitHub - GitLab - Gmail - Google Calendar - Google Docs - Google Drive - Google Sheets - Google Workspace - HubSpot CRM ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.uk/directory/15/collaboration/software) - [Fundraising Software](https://www.capterra.co.uk/directory/20047/fundraising/software) - [Donation Management Software](https://www.capterra.co.uk/directory/30548/donation-management/software) - [Professional Services Automation Software](https://www.capterra.co.uk/directory/16/professional-services-automation/software) - [Task Management Software](https://www.capterra.co.uk/directory/10030/task-management/software) ## Alternatives 1. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13773 reviews) 2. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15504 reviews) 3. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23640 reviews) 4. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9273 reviews) 5. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (3044 reviews) ## Reviews ### "Making Safeguarding Safe and Trackable" — 5.0/5 > **Mel** | *27 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ease at which I am able to produce high level reporting and track important projects and areas of care within health and social care > > **Cons**: It can be complicated to automate across boards which can create extra manual work. Producing data graphs can also be challenging > > Excellent, I would not be without it. As a Clinical Manager and Project Manager I have introduced Monday.Com in any role I undertake, to the point where the business have now bought it in board level ----- ### "Title: Powerful AI, clear workflows – but costly and complex to master" — 5.0/5 > **Gagandeep** | *7 September 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Pros: AI automates tasks, clear visuals, good Great Integration Scope: Connects smoothly with common tools (Google Workspace, Slack, Excel), and AI can sync updates across platforms seamlessly. > > **Cons**: Cons: Advanced AI hard to learn, expensive, inconsistent at times. Overwhelming Customization Options: Too many settings can feel cluttered—sometimes simple setups become overcomplicated by unnecessary AI-driven options. > > Overall: Strong time-saver once set up, but has cost and learning hurdles. That said, it isn’t without friction. New users may feel overwhelmed by the range of options, and the cost to unlock full AI functionality can be a barrier. There were also moments the AI didn’t align perfectly with my unique workflow needs, requiring manual tweaks. Overall, it’s an excellent choice for teams wanting centralized, AI-enhanced project management—provided you have the time to learn the system and budget for higher-tier plans. It’s reliable, visually clear, and genuinely boosts productivity once fully set up. ----- ### "A clear, well designed tool" — 5.0/5 > **Abby** | *28 April 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: I really like how easy and intuitive monday.com is to use. The fresh, modern interface, clean layout, and overall user experience make it enjoyable to work in every day, and is easily one of the best tools we use. It’s also great value for money, and has nice collaboration features like the comments functionality that make it easy for our team to stay aligned. The vibe webinars are also a great new addition to the platform, and help me work out new functionality and how to better use the platform. > > **Cons**: The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform. I also think having more helpful training videos or tutorials would make onboarding even smoother and help with new features, as I don't think the platform is lacking anything (i.e. has a significant template library, easy to use, great overall), but maybe we are not using certain aspects well or at all. > > My overall experience with monday.com has been very positive. It’s a platform I genuinely enjoy using. It's simple, intuitive, visually modern, and great for team collaboration. It offers strong functionality at a reasonable price and it makes managing work feel more organised and engaging. Aside from a few areas that could be more intuitive, like linking and training resources, it’s been a fantastic tool that adds real value to my workflow. ----- ### "A Game-Changer for Everyday Productivity" — 5.0/5 > **Leigh** | *28 April 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: What I valued most about using Monday.com was how intuitive and efficient it made my day-to-day work. The platform is incredibly user-friendly, with features that are easy to navigate and require minimal effort to maintain, which made it feel non-taxing even when managing multiple tasks. The automation functionality was a standout — it streamlined repetitive processes and saved significant time, allowing me to focus on higher-value work. I also found it particularly effective for budgeting, charting, and tracking daily workflows, giving clear visibility across all areas of work. From a client services perspective, it supported file reviews, document tracking, and identifying outstanding items seamlessly. The ability to generate reports and visualise data through charts made monitoring progress and performance straightforward and efficient. Overall, it significantly improved organisation, productivity, and clarity in managing both individual tasks and wider operational processes. > > **Cons**: What I found less effective was the pricing and user access structure. The requirement to subscribe with a minimum number of users made it less flexible, particularly for smaller teams or more tailored use cases. It was also somewhat restrictive when trying to collaborate across wider teams. Adding new users wasn’t always straightforward, and guest access felt limited — guests were primarily able to view rather than actively contribute. This made it challenging to share boards with colleagues outside of the subscription who simply needed to add input, notes, or comments, without increasing overall costs. As a result, collaboration across different teams or stakeholders could become less efficient and more costly than anticipated. > > Overall, I thoroughly enjoyed using Monday.com. It made my day-to-day tasks significantly easier and more manageable, bringing a real sense of structure and efficiency to my work. While I didn’t have the opportunity to explore the CRM functionality — which is something I would have been very interested in — the features I did use were highly effective and intuitive. If there were one improvement, it would be greater flexibility for single-user subscriptions, which would make the platform even more accessible. That said, I genuinely believe Monday.com is an excellent tool with huge potential. I wouldn’t hesitate to recommend it — in fact, I already do. A definite five-star experience from me. ----- ### "Indispensable for my business, but not without real frustrations" — 3.0/5 > **Lochlan** | *30 April 2026* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and intuitive — the interface is colourful and people generally just "get it", which makes it brilliant for communicating with teams and clients. Customer support is genuinely excellent. The AI chatbot is more capable than most — it once correctly diagnosed three separate software issues from a screen recording I sent. When you get passed to a human agent, they're consistently helpful; one recently sent me a follow-up video tutorial after working through a Gantt rollup problem with me. The biggest win for my consultancy has been capacity planning. Combining timelines, estimated hours and dependencies in the Gantt view, then pulling that into a team capacity dashboard alongside a separate board tracking holidays, sickness and training, lets us instantly spot blockages and have honest conversations with clients about realistic deadlines. That alone has changed how we run the business. The item/subitem structure suits long-running work perfectly — some of our forestry projects span 5–10 years, with subitems as the discrete tasks within them. Linking each item to a single Google Workspace file means I never go to Drive to find anything; I just search monday. Board linking works well, and the timesheet dashboard helps keep productivity visible across teams. > > **Cons**: Time tracking is genuinely poor for a tool that markets itself as team-based. Two people can't track time on the same item simultaneously, and you can't meaningfully export hours by client or subitem, so it ends up being little more than a clock you copy figures from. Dependency assignment in Gantt view is clumsy. Instead of clicking the item above, you have to type its name and pick from a list — painful when you have multiple similarly-named items. Worse, when you duplicate an item with subitems and dependencies, the dependencies in the duplicate link back to the original's subitems rather than the new ones. There's no clean workaround, so we avoid duplicating altogether. Gantt charts don't export to PDF reliably — the view often misaligns and you can't correct it. Labels sometimes pull data you didn't ask for (item names appended to subitem hours), and the table column on the left can't be widened into the Gantt area, so long subitem names get cut off. Inserting new items into an existing dependency chain is also fiddly enough that we plan around it. Performance is sluggish even on top-of-the-range hardware and fast internet — boards take a few seconds to load every time, simple or complex. Pricing feels like a moving target. I'm on Pro and still get features dangled in front of me that turn out to sit on a higher tier (forms, certain map functions). Functionality I relied on has also been quietly removed — postcode-based email logging used to capture replies back into the item, and now it doesn't, apparently to nudge users toward the separate CRM product. Reduced functionality without reduced price is hard to swallow, especially when support insists nothing has changed. The three-seat minimum almost stopped me signing up when I started my business. Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just want to get on with building boards. > > I'm wedded to monday.com. I use it every day, my whole consultancy and delivery business runs through it, and I'd recommend it to anyone in a similar position. It's the one piece of software I genuinely value — I'd switch search engines, social platforms or office suites without much thought, but project management lives here. My honest worry is the long term: as my data, systems and interlinkages deepen, the cost of leaving rises, and I've already seen functionality removed and pricing creep up. I've made peace with the limitations and built workarounds, but I'd be lying if I said I felt entirely secure as a customer. ----- Page: 1 / 246\ Next: [Next page](https://www.capterra.co.uk/software/147657/monday-com?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/147657/monday-com) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data