Who Uses Resolver?

Resolver is used across a number of industries and business needs including financial institutions, healthcare, academic institutions, utilities, manufacturers, hospitality, high tech, retail & more.

What Is Resolver?

Over 1000 of the world's largest organizations trust Resolver's investigations software. Investigate outcomes by performing a root cause analysis to determine contributing factors and failed controls. Easily communicate the outcomes to key stakeholders, along with corrective actions to take. Manage all investigation data in one centralized location and visualize relationships between incidents, individuals, and locations so your team can identify trends and prevent future incidents.

Resolver Details

Resolver

http://www.resolver.com/

Founded 2000

Resolver Software - Incident Performance
Resolver Software - Incident Details
Resolver Software - Investigation Details
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Resolver Software - Relationship Maps
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Resolver Software - Incident Details - thumbnail
Resolver Software - Investigation Details - thumbnail
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Resolver Software - Relationship Maps - thumbnail

Resolver pricing overview

Resolver does not have a free version.


Starting Price

Not provided by vendor

Free Version

No

Resolver deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Resolver Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Change Management
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Dashboard Creation
  • Data Visualisation
  • Document Management
  • Document Storage
  • Forms Management
  • Incident Management
  • Inspection Management
  • Issue Management
  • Mobile Access
  • Monitoring
  • Offline Access
  • Policy Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Security Auditing
  • Status Tracking
  • Task Management
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management

View full list of Audit Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Data Visualisation
  • Document Management
  • Document Storage
  • Environmental Compliance
  • FDA Compliance
  • Forms Management
  • HIPAA Compliant
  • ISO Compliance
  • Incident Management
  • Monitoring
  • Multi-Language
  • OSHA Compliance
  • Policy Management
  • Process/Workflow Automation
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Role-Based Permissions
  • Sarbanes-Oxley Compliance
  • Security Auditing
  • Surveys & Feedback
  • Task Management
  • Template Management
  • Third Party Integrations
  • Training Management
  • Version Control
  • Workflow Management

View full list of Compliance Software

  • ACH Payment Processing
  • AIMR Compliance
  • API
  • Activity Dashboard
  • Audit Trail
  • BSA Compliance
  • Business Process Control
  • CBOT
  • Compliance Management
  • Controls Audit
  • Counterparty Risks
  • Credit Risk Management
  • Data Management
  • Debt Management
  • Derivative Valuation
  • Enterprise Risk Management
  • FACTA Red Flags
  • Financial Risk Reporting
  • For Hedge Funds
  • Foreign Exchange Risks
  • Fraud Detection
  • GLBA Management
  • Hierarchy Management
  • Income & Balance Sheet
  • Interest Rate Risks
  • LME
  • Limit Control
  • Liquidity Analysis
  • Loan Portfolio Management
  • Market Risk Management
  • Modified Dietz Analysis
  • NYBOT
  • NYMEX
  • OTC
  • Operational Risk Management
  • Performance Metrics
  • Performance: Cash / No Cash
  • Performance: Time Period
  • Portfolio Analysis
  • Portfolio Management
  • Portfolio Modeling
  • Rate of Return Analysis
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Risk Assessment
  • Scenario Planning
  • Stress Tests
  • Trade Tracking
  • Vendor Management

View full list of Financial Risk Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliant
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Issue Management
  • Monitoring
  • Operational Risk Management
  • Policy Management
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Sarbanes-Oxley Compliance
  • Secure Data Storage
  • Security Auditing
  • Single Sign On
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Training Management
  • User Management
  • Vendor Management
  • Version Control
  • Visual Analytics
  • Workflow Management

View full list of GRC Software

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Communication Management
  • Communications Management
  • Compliance Management
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Visualisation
  • Disaster Recovery
  • Document Management
  • Email Alerts
  • Event Logs
  • Forms Management
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Investigation Management
  • Issue Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • OSHA Compliance
  • On Call Scheduling
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Safety Incident Management
  • Single Sign On
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Training Management
  • Workflow Management

View full list of Incident Management Software

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Configurable Workflow
  • Customisable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Visualisation
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Exceptions Management
  • FDA Compliance
  • Forms Management
  • HIPAA Compliant
  • IT Risk Management
  • Incident Management
  • Issue Management
  • KRI (Key Risk Indicator) Monitoring
  • Monitoring
  • Operational Risk Management
  • Performance Metrics
  • Policy Management
  • Predictive Analytics
  • Real Time Monitoring
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Safety Management
  • Sarbanes-Oxley Compliance
  • Secure Data Storage
  • Security Auditing
  • Single Sign On
  • Third Party Integrations
  • Training Management
  • Vendor Management
  • Version Control
  • Workflow Management

View full list of Integrated Risk Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Case Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Data Management
  • Data Visualisation
  • Document Management
  • Email Management
  • Employee Management
  • File Management
  • Forms Management
  • Fraud Detection
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Issue Management
  • Monitoring
  • Multi-Location
  • Real Time Data
  • Real-time Updates
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Subject Profiles
  • Summary Reports
  • Task Management
  • Third Party Integrations
  • Training Management
  • Workflow Management

View full list of Investigation Management Software

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customisable Reports
  • Data Import/Export
  • Data Storage Management
  • Data Synchronisation
  • Electronic Payments
  • Event Logs
  • Event Tracking
  • Exceptions Management
  • File Integrity Monitoring
  • File Management
  • HIPAA Compliant
  • Incident Management
  • Intrusion Detection System
  • Log Management
  • Monitoring
  • PCI Assessment
  • PCI Compliance
  • Patch Management
  • Performance Metrics
  • Policy Management
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • SSL Security
  • Sarbanes-Oxley Compliance
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Single Sign On
  • Summary Reports
  • Third Party Integrations
  • User Management
  • Vulnerability Scanning
  • Workflow Management

View full list of PCI Compliance Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alarm Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Badge Management
  • Client Portal
  • Compliance Management
  • Customisable Forms
  • Customisable Reports
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Event Management
  • Historical Reporting
  • Incident Management
  • Investigation Management
  • Location Tracking
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Offline Access
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Risk Assessment
  • Role-Based Permissions
  • Safety Incident Management
  • Security Management
  • Self Service Portal
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Task Scheduling
  • Third Party Integrations
  • Training Management
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Workflow Management

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  • Activity Dashboard
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  • Alerts / Escalation
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  • Business Process Control
  • Compliance Management
  • Configurable Workflow
  • Corrective and Preventive Actions (CAPA)
  • Customisable Reports
  • Customisable Templates
  • Dashboard
  • Dashboard Creation
  • Data Visualisation
  • Document Management
  • Document Storage
  • Exceptions Management
  • Forms Management
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Legal Risk Management
  • Mobile Access
  • Monitoring
  • Operational Risk Management
  • Policy Management
  • Predictive Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputational Risk Management
  • Response Management
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Reporting
  • Risk Scoring
  • Security Auditing
  • Task Management
  • Third Party Integrations
  • Training Management
  • Vendor Management
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  • Workflow Management

View full list of Risk Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assessment Management
  • Audit Management
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  • Billing & Invoicing
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Contract/License Management
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Data Visualisation
  • Document Management
  • Document Storage
  • Incident Management
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Offboarding
  • Onboarding
  • Performance Metrics
  • Procurement Management
  • Project Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • Risk Assessment
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Sourcing Management
  • Summary Reports
  • Supplier Management
  • Task Management
  • Third Party Integrations
  • Transaction History
  • User Management
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
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Resolver Alternatives

More Resolver alternatives

Resolver Reviews for UK Users

Read all 12 reviews

Average score

Overall
4.4
Ease of Use
4.6
Customer Service
4.8
Features
4.4
Value for Money
4.5

Reviews by score

5
6
4
5
3
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Karla L.
Analista sénior
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 01/07/2018

"Generate incident reports easily"

Comments: Very good tool to generate quick and accurate reports, to be able to carry a documentation of the incidents is great.

Pros: a very useful tool, you can easily obtain complete reports and analyzes, as well as its graphic representation to be able to discuss what risks the company runs and propose preventive measures, to control the risks to which the organization is exposed and to start working from them .

Cons: I have no objection, so far everything is going well, it is a tool of easy use and access.

  • Reviewer Source 
  • Reviewed on 01/07/2018
Ian W.
Ian W.
Chief Compliance Officer
Banking, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/11/2018

"A fully customizable product with a dedicated staff"

Comments: The developers kept us on track, within budget, they were very knowledgeable and to the extent possible were able to build custmizations to suit our unique needs. The customer support is very helpful and will return requests in a timely manner.

Pros: The software is very customizable and the developers and support team are very knowlegable about how the product can be configured for your organizations direct needs. In instances where they were uncertain of the systems capeabilities, they took it back to their team and came out with a solution, or have it on the list of future enhancements. Best of all, they not only took our suggestions to customize our product, but rather took those suggestions and customized the base product which gets rolled out in an update to all users. The product is very user friendly, and as part of the development/implementation team in our organization, the required level of training for our staff was minimal on how to use the system. There are an endless reporting capabilities. Additionally, they empower our admin team with the abilility to cusomize the system and a support system is in place to assist the modification.

Cons: There are a few features that are lacking, including a calendar/scheduling for task management of reminders to ensure requirements are not overlooked. Additionally, there are the odd anomolies/minor limitations, i.e, some formula/rules that can not be built into the system, inability to add certain fields on views, which have been reported to Resolver and expect to be rectified.

  • Reviewer Source 
  • Reviewed on 29/11/2018
Srikanth J.
information security analyst
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 02/05/2018

"It's a nice to part of it."

Pros: there i have find multiple user friendly options and easy to access the and accurate results in the reports.

Cons: there we have few options that are not must elaborated so we need to focus on those ones other than that all look normal.

  • Reviewer Source 
  • Reviewed on 02/05/2018
Daniel K.
SVP & Chief Audit Officer
Real Estate, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 28/11/2018

"GRC Cloud"

Comments: GRC Cloud allows us to complete more audits and accomplish our audit plan. We can also monitor how every audit transitions through the workflow to identify bottlenecks in our process.

Pros: GRC Cloud greatly increases the efficiency of our audit department. It handles everything you need for an audit function, including risk assessments, electronic workpapers, audit report generation, review and approval workflows, etc.

Cons: We have a large library of auditable entities, which limits our ability to run some reports at the company level and results in occasional latency.

  • Reviewer Source 
  • Reviewed on 28/11/2018
Brian I.
SVP & Director of Corporate Security
Banking, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/05/2018

"Monumental"

Comments: This software allowed us to meet several key regulatory related challenges while still allowing us to document and capture the data and metrics that was important to us. On a monthly basis, we take in more than 1,200 incidents. The Perspective product is the vital backbone to our investigations unit. Its parent company has changed and longtime users may perhaps be unaware of the company's future relative to the product.

Pros: The software was very easy to customize; all the while allowing us to obtain the metrics and data fields that we wanted.

  • Reviewer Source 
  • Reviewed on 01/05/2018