---
description: Discover the benefits and disadvantages of Resolver.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Resolver Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Resolver](/software/147599/resolver)

# Resolver

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> Cloud-based risk intelligence tool that gathers \&amp; analyzes risk data in context, revealing business impact and value across industries.
> 
> Verdict: Rated **4.4/5** by 79 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Resolver?

Resolver is used across a number of industries and business needs including financial institutions, healthcare, academic institutions, manufacturers, hospitality, high tech, retail, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 79 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Resolver
- **Location**: Toronto, Canada
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$10,000.00
- **Pricing Details**: Contact Resolver for detailed pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Brazil, British Virgin Islands, Canada, Cayman Islands, Denmark, Dominica, Dominican Republic, Finland, France, Germany and 32 more

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Audit Management
- Audit Planning
- Audit Trail
- Built-In Database
- Case Management
- Change Management
- Compliance Management
- Compliance Tracking
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Customisable Reports
- Dashboard
- Data Management
- Event Logs
- Event Management
- Forms Management
- IT Risk Management
- Incident Management
- Incident Reporting
- Inspection Management
- Internal Controls Management
- Investigation Management
- Onboarding
- Performance Metrics
- Policy Management
- Prioritisation
- Project Management
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Risk Alerts
- Risk Analysis
- Risk Management
- Risk Scoring
- Security Management
- Self Service Portal
- Sourcing Management
- Status Tracking
- Task Management
- Threat Response
- Vendor Management
- Version Control
- Workflow Management

... and 14 more features

## Integrations (9 total)

- Jira
- Microsoft Azure
- Okta
- Proteus
- ServiceNow
- Slack
- Workato
- Workday HCM
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.capterra.co.uk/directory/31332/incident-management/software)

## Related Categories

- [Investigation Management Software](https://www.capterra.co.uk/directory/30572/investigation-management/software)
- [Physical Security Software](https://www.capterra.co.uk/directory/30595/physical-security/software)
- [Incident Management Software](https://www.capterra.co.uk/directory/31332/incident-management/software)
- [Whistleblowing Software](https://www.capterra.co.uk/directory/32417/whistleblowing/software)
- [Social Media Monitoring Software](https://www.capterra.co.uk/directory/31028/social-media-monitoring/software)

## Alternatives

1. [MasterControl Quality Excellence](https://www.capterra.co.uk/software/148577/mastercontrol) — 4.5/5 (526 reviews)
2. [Pirani](https://www.capterra.co.uk/software/196959/pirani) — 4.5/5 (203 reviews)
3. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (2887 reviews)
4. [D\&B Finance Analytics](https://www.capterra.co.uk/software/202723/d-b-finance-analytics) — 4.5/5 (137 reviews)
5. [Scrut Automation](https://www.capterra.co.uk/software/1052809/scrut) — 4.9/5 (138 reviews)

## Reviews

### "Resolver sent me £400\!" — 5.0/5

> **Sharon** | *7 February 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: I actually used Resolver when the Payment Protection Insurance (PPI) claims came to light. There were people having refunds of thousands. This was the case if you had lots of loans. I had a small buy-now-pay-later over a 4-year period and a further similar product, but both, so small that I thought a claim would be insignificant. The claim window was about to end for everyone so I sent a few details into Resolver (recommended by Money Saving Expert website). They did all the work for free, and paid me £400 in total\!
> 
> **Cons**: It's just having the confidence to fill the online forms out and go for it.
> 
> It was so easy. I supplied some basic information, and they did all the work.

-----

### "Great GRC solution for our credit union" — 5.0/5

> **Tony** | *26 June 2024* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Library-based solution with integrations between Risk and Audit. I enjoy that I can customize reports and processes to meet our organization's needs.
> 
> **Cons**: User setup can be confusing when onboarding new employees into the software. There are so many custom items a user can have access to it can be difficult to identify the correct options.
> 
> Great experience, they have been really helpful and the tech support team are always willing to help and respond quickly.

-----

### "Resolver Review" — 3.0/5

> **Mohammad** | *2 June 2025* | Mechanical or Industrial Engineering | Recommendation rating: 7.0/10
> 
> **Pros**: It's wonderful ability to do comprehensive risk management and real time reporting crucial for our business.
> 
> **Cons**: setup was a bit difficult but once you are through it should be pretty simple. as the interface is quite user friendly.
> 
> overall it stands out with its competing software's . its automation feature are amazing and real time reporting makes it par better.

-----

### "Resolver - ASsoftware Company Like No Other" — 5.0/5

> **Joan** | *26 June 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Support is stellar\! No matter what the issue may be, whether its a question, or a configuration request, the turn around time is spot-on.
> 
> **Cons**: There's really nothing I don't like. This is truly an awesome company.
> 
> From the initial deployment, I have had the full attention of teh team, and I made many requests, each one was dealt with on a timely basis and with that support, I was able to design our program to be easy to use, and "idiot proof" - lolol

-----

### "Efficient and Reliable Risk Management Solution" — 5.0/5

> **Nanster** | *21 March 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Resolver makes incident management and risk assessment incredibly efficient. The interface is user-friendly, and the automation features save so much time. The integration options with other security tools are also a big plus\!
> 
> **Cons**: The initial setup takes some time, and there’s a bit of a learning curve. However, once everything is configured, it works seamlessly.
> 
> Resolver has significantly improved our ability to track, analyze, and respond to security incidents. The reporting features are detailed, and customer support has been very responsive whenever needed. I highly recommend it for organizations looking to strengthen their security and compliance management.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/147599/resolver)

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