Who Uses Targetprocess?

Targetprocess is great for medium-sized companies and large enterprises. Can be used to effectively manage both IT and non-IT projects from financial and oil&gas industries.

What Is Targetprocess?

Targetprocess is an Agile portfolio management tool to help you adopt and scale agile across your enterprise. Best for medium to large-sized companies. Use SAFe, LeSS or implement your own framework to achieve business agility and see the value flow through the entire organization. Visualize company goals, strategic themes and initiatives. Evaluate and prioritize incoming project requests.

Recognized in Gartner's Magic Quadrant for Agile Enterprise Planning Tools.

Targetprocess Details

Targetprocess

https://www.targetprocess.com/

Founded 2004

Targetprocess Pricing Overview

Targetprocess does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Targetprocess Features

Agile Project Management Tools
Backlog Management
Gantt/Timeline View
Kanban Board
Negative Feedback Management
Prioritisation
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management
Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritisation
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
Customisable Dashboard
Goal Management
KPI Monitoring
Negative Feedback Management
Progress Tracking
Strategic Planning
Collaboration
Idea Management
Milestone Tracking
Prioritisation
Product Roadmapping
Release Planning
Requirements Management
Resource Management
Surveys & Feedback
Workflow Management
Collaboration
Content Import/Export
Drag & Drop
Milestone Tracking
Prioritisation
Requirements Management
Workflow Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customisable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Budgeting
Change Management
Collaboration
Dashboard
Milestone Tracking
Portfolio Management
Project Planning
Reporting/Analytics
Requirements Management
Resource Management
Task Management
Time & Expense Tracking

Targetprocess Reviews for UK Users

Showing 5 of 532 reviews

Overall
4.5/5
Ease of Use
4/5
Customer Service
4.6/5
Features
4.4/5
Value for Money
4.3/5
Mark G.
Executive Director of Agile Management and Technology
Information Services, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 31/07/2019

"Powerful Software for Agile Organizations, Could Improve in Usability on Higher End Functionality"

Comments: We are using Targetprocess in our daily Agile practice. Our developers and Product Owners are trained in its use, and it is a huge piece of our practice. The software is key to our Agile efforts, and is relatively easy to set-up and use. However, the buyer should be aware that unless you deploy one of the pre-built frameworks, you will be starting with a clean slate, and will have to build your own structures, and this can take a bit of thought and time. I enjoy using the software, and we intend to renew our license for the next year, and will be making efforts to expand the user base. The ability to define different workflows for different teams is very powerful, as is the Request Portal, and other more DevOps type features. Story card aging is another nice feature that we now implement through custom rules.

Pros: Excellent pricing structure, easy to set up, and implementation/training professional services are first rate. The software is powerful and can handle various different approaches to Agile/Agile Scrum, and comes with pre-built solutions for frameworks like SAFe. Our organization was up and running in little time.

Cons: Some of the more powerful features, such as creation of rules could be more straightforwardly implemented. Some features have a "coding" feel to them that could improve in usability, user-friendliness. The software is sensitive to hierarchical structure of Agile entities, and you have to get this right. The ability to move/transform entities into different levels of the hierarchy could be improved, and sometimes can disconnect entities from the hierarchy, forcing the user to reconnect them manually.

  • Reviewer Source 
  • Reviewed on 31/07/2019
Aaron S.
Software Development Manager
Transportation/Trucking/Railroad, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/11/2019

"Excellent alternative to JIRA"

Comments: We used JIRA for several years and it's good, but the lack of proper integrated hierarchy means organising 10,000+ items is just impossible. Even 3rd party plugins dont help much. The UI is slow and unattractive and after 6 months trying to get JIRA Porfolio to work (a cool idea!) I could never get it to and the response from Atlassian was disappointing overall.
The UI is much, much better in Target Process and

Pros: * Responsive UI
* Adding many stories at once is easy so doesn't interrupt your flow
* Incredible customer support responsiveness
* Dashboards are 10x better than anything in JIRA
* Reports are built in and very well designed, things you have to buy from 3rd parties in JIRA (if you even can)

Cons: * Roadmapping is harder than it looks, some planning features missing means i can't throw away my gantts just yet but it's getting close
* Search results have way too much white space, can be hard to find exactly what you're looking for - JIRA was better at this
* Difficult to learn the filtering side of things for anything more than basic needs (but their customer support team are amazingly supportive on this, even writing a script for me immediately to address my individual need). Oh, this is meant to be the con section isn't it. ;-)
* Workflows aren't quite as customisable as JIRA, such as setting triggers and custom screens

  • Reviewer Source 
  • Reviewed on 20/11/2019
Verified Reviewer
Director, Enterprise PMO
Computer Games, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 14/09/2018

"My experience with Targetprocess"

Comments: We are using Targetprocess mostly for Product Backlog management. It helps us to visualize backlogs of different teams inside of one product and create a "big picture". Service organisations are using Kanban practices and it perfectly solves prioritization and backlog management issues.

Pros: - Flexibility of the tool, customization options
- Ability to create any kind of process workflow
- Out of the box Kanban metrics
- Representation of data on views and boards in any kind of form, for different stakeholders
- Visual cards and thier options
- Ability to automate process steps with web hooks and metrics

Cons: - Timeline is not useful
- Interdependencies management is poor
- Reporting engine, options are limited
- Customisation of entity view is not possible
- Access management options is limited
- Lack of capacity/resource management functionality
- Lack of Portfolio management (cost management, portfolio roadmaps, strategic dashboard, what if analysis)

  • Reviewer Source 
  • Reviewed on 14/09/2018
Verified Reviewer
Founder & CTO
Events Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 07/04/2020

"Absolutely essential agile tools!"

Comments: TargetProcess has become an essential part of our agile development process. It's very flexible and has also proven itself valuable managing work in other areas of the business (Biz Dev, Marketing, etc...).

Pros: Their visual flexible boards allow our team to easily see views of our development progress in whatever way we need. This is one of the few products that gets prioritized backlog views right. TargetProcess has become a critical piece of our software development lifecycle.

Cons: It would be nice to see entry-level pricing for small companies. For Start-ups, every little bit helps!

  • Reviewer Source 
  • Reviewed on 07/04/2020
Bruno B.
Director
Computer Software, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    3/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 30/10/2019

"Awesome product for the right cases"

Comments: TP helped us a lot to manage a complex project that had many teams working in parallel in a large product roadmap. My conclusion was that to be worth the investment the teams should take advantage of all the features and metrics that it can generate. Depending on client's project management in some cases it was not possible to use correctly sprints and generate metrics. In those cases we ended migrating to other tool (such as Trello).

Pros: Tons of good features
Very flexible and powerful

Cons: Expensive for companies in Brazil As we are a consulting company, there wasn't a good (and cheap) way to add clients to the projects with the ability to add comments to cards without purchasing a license.
In some cases there were more than 10 people involved in the project that would have very small interactions. It would not make sense to purchase licenses for everyone.

  • Reviewer Source 
  • Reviewed on 30/10/2019