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Who Uses CIPHR?

CIPHR's solutions are typically used by the HR, payroll, learning and recruitment teams within UK organisations ranging in size from 100 employees to 5,000 employees in size.

What Is CIPHR?

CIPHR, one of the UK's largest HR SaaS providers. Empowering employees to manage their own data and spend more time working strategically to add value to their organisations.
CIPHRs HR solutions help HR professionals attract, engage and retain workers more effectively:Highly configurable, scalable, powerful reporting and analytics, GDPR dashboard, Suite of integrations via our API, securely hosted in UK-based data centres, ISO 27001 accredited, UK support

CIPHR Details

CIPHR

http://www.ciphr.com

Founded 1982

CIPHR pricing overview

CIPHR does not have a free version.

Starting Price

Not provided by vendor

Free Version

No

CIPHR deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

CIPHR Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Assessment Management
  • Background Screening
  • Calendar Management
  • Calendar Sync
  • Candidate Profiles
  • Candidate Tracking
  • Careers Page
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • HR Management
  • Internal HR
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Jobs Board
  • Onboarding
  • Pipeline Management
  • Real Time Reporting
  • Recruiting Firms
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Resume Storage
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Tagging
  • Talent Acquisition
  • Task Management
  • Third Party Integrations
  • Workflow Management

View full list of Applicant Tracking Systems

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Approval Process Control
  • Booking Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Cataloguing/Categorisation
  • Circulation Management
  • Collaboration Tools
  • Content Management
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Visualisation
  • Document Storage
  • Drag & Drop
  • Email Marketing
  • Engagement Tracking
  • Image Editing
  • Layout & Design
  • Magazines
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Newsletters
  • Newspapers
  • Performance Metrics
  • Promotions Management
  • Real Time Analytics
  • Reporting & Statistics
  • SEO Management
  • Search/Filter
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Subscription Management
  • Tagging
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Website Analytics
  • Workflow Management

View full list of Digital Magazine Software

  • API
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Budgeting/Forecasting
  • Categorisation/Grouping
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • ERP
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Multi-Currency
  • Policy Management
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

View full list of Expense Report Software

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • HR Management
  • Job Application Management
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of HR Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Course Tracking
  • Customisable Branding
  • Customisable Reports
  • Employee Portal
  • Gamification
  • Gradebook
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing
  • eCommerce Management
  • eLearning Companies

View full list of Learning Management Systems (LMS)

  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Check Printing
  • Compensation Management
  • Compliance Management
  • Customisable Reports
  • Data Import/Export
  • Direct Deposit
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Employee Time Tracking
  • Expense Tracking
  • Leave Tracking
  • Multi-Country
  • Multi-State
  • Payroll Management
  • Payroll Outsourcing
  • Payroll Reporting
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Sick Leave Tracking
  • Tax Compliance
  • Third Party Integrations
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Workflow Management

View full list of Payroll Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Assessment Management
  • Background Screening
  • Billing & Invoicing
  • Boolean Search
  • CRM
  • Calendar Management
  • Candidate Management
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Onboarding
  • Internal Chat Integration
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Jobs Board
  • Mobile Access
  • Onboarding
  • Recruiting Firms
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Database
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Social Media Integration
  • Social Recruiting
  • Talent Acquisition
  • Task Management
  • Third Party Integrations
  • Workflow Management

View full list of Recruitment Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Customisable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • FMLA Administration
  • HR Management
  • Leave Policy Management
  • Leave Tracking
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Project Time Tracking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Team Calendars
  • Third Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Staff Holiday Booking Systems

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification & Licensing
  • Compliance Management
  • Contact Management
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Customisable Branding
  • Customisable Reports
  • Gamification
  • Interactive Content
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Modeling & Simulation
  • Multi-Language
  • Progress Reports
  • Progress Tracking
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SCORM Compliance
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Tests/Assessments
  • Third Party Integrations
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • Virtual Classroom
  • eCommerce Management

View full list of Training Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Budgeting/Forecasting
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customisable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Labor Forecasting
  • Leave Tracking
  • Monitoring
  • Online Time Clock
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management

View full list of Workforce Management Software

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CIPHR Reviews for UK Users

Read all reviews

Overall rating

4.2/5
From 19 users reviews

Average score

Ease of Use 4.4
Customer Service 4.6
Features 4
Value for Money 4.1

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Read all reviews
Mike S.
HR Manager
Philanthropy
Used the Software for: 2+ years
  • Overall Rating
    4.5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4.5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 21/12/2015

"CiPHR - 'Does what it says on the tin'"

Pros: It provides a great system for our needs. It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.

Cons: Can take a little time to understand how the system drives data, if you are not a database person, but once you master this the rest is all easy from there. Has streamlined our processes and led to us achieving self service in no time at all.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 21/12/2015
Nettie U.
HR Manager
Insurance
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4.5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4.5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/12/2015

"User friendly HR system, strong customer service and support."

Pros: User friendly system, adaptable and can grow/ develop with the business. Ideal for businesses that may not have the IT infrastructure in place and who would require Computers in Personnel to host the system.

Cons: I think it would always be the cost, even if it's competitively priced!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 15/12/2015
Nick S.
Director of IT Services
Primary/Secondary Education, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/05/2018

"Nice end user interface, but VERY slow HR management interface"

Comments: Nice. But expensive and slow.

Pros: End users lover it. Browser based, cloud based. Access on or off site. Access on mobile devices. Very easy to use.

Cons: Slow. HR have to access via a remote desktop connection to a CIPHR data centre machine which runs very slowly. You have to wait for screens to refresh. Think modem days! :)

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/05/2018
Anne P.
HR
Hospitality, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 01/11/2018

"Everything seems to be an Extra cost"

Comments: Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules. We found the initial training and implementation rushed and not overly user friendly. If this is your first HR Management system ensure you do your research very thoroughly.

Pros: From the sales talk everything looked perfect. It was only when it came to the post implementation stage that we realised what wasn't included or was an additional cost. This has limited our use of the system. Help desk are generally good and supportive although a little slow on responding with a final solution.

Cons: The costs as everything seems to be an additional module with an extra cost.
Not a great experience with 2 different account managers

Vendor Response

by CIPHR on 14/11/2018

Thank you for taking the time to leave a review. We're sorry to hear that you have concerns about the costings for additional products and, having spoken to your Account Manager, we understand that you are currently in dialogue regarding this.
Due to internal promotions and role changes it is sometimes unavoidable that a new Account Manager is assigned to a customer.
We're committed to providing the best possible service to our customers, therefore please feel free to get in touch should you wish to discuss further.

  • Reviewer Source 
  • Reviewed on 01/11/2018
Claire C.
Market Research
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    Unrated
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 15/12/2015

"Simply, Easy to Use System"

Comments: As rapidly growing company we recognised that using Excel documents and paper was not sustainable. We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us.
We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make changes to their records.
All in all a brilliant system and is valued by those that use it!

Pros: Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible. The on-boarding functionality that we have recently launched for all new joiners have proved to be incredibly valuable and really helping to start their journey with us once they have have been recruited. System is super easy to use and if you are looking to have a system that when pulled out of the box can do everything you need it to but can be customised as and when you need then look no further.

Cons: Reporting can be complicated if you aren't an Excel whizz but the training that is offered can help minimise this.

Vendor Response

by CIPHR on 07/01/2016

Thanks for your review Claire, it's great to hear your thoughts and that CIPHR's having such a positive impact within Zoopla!

The CIPHR team

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 15/12/2015
Read all 19 reviews