--- description: Discover the benefits and disadvantages of Ciphr. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ciphr Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [Ciphr](/software/147124/ciphr) # Ciphr Canonical: https://www.capterra.co.uk/software/147124/ciphr Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/147124/ciphr?page=2) > Integrated HRIS and payroll software that automates admin and strengthens compliance. Ideal for UK orgs with 200-2000 staff. > > Verdict: Rated **4.2/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ciphr? Ciphr's solutions are typically used by the HR, payroll, learning and recruitment teams within UK organisations, of all sectors, ranging from 200 to 2,000 employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 53 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ciphr - **Location**: Buckinghamshire, UK - **Founded**: 1982 ## Commercial Context - **Starting Price**: £7.00 - **Pricing model**: Per User - **Pricing Details**: Pricing is based on a per user per month model. Contact us for detailed pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - 360 Degree Feedback - Applicant Tracking - Application Management - Approval Process Control - Assessment Management - Asynchronous Learning - Attendance Tracking - Audit Trail - Background Screening - Benefits Dashboard - Benefits Management - Blended Learning - Built-in Course Authoring - Certification & Licensing - Compensation Management - Compliance Management - Employee Benefits Administration - Employee Database - Employee Management - Job Posting - Learner Portal - Learning Paths/Tracks - Leave Tracking - Mobile Learning - Multi-Currency - Onboarding - Online Benefits Enrollment - Payroll Management - Payroll Reporting - Performance Management - Pipeline Management - Reporting & Statistics - Reporting/Analytics - Resume Storage - SCORM Compliance - Self Service Portal - Skills Tracking - Social Learning - Synchronous Learning - Tax Compliance - Tests/Assessments - Time & Attendance - Time Off Management - Timesheet Management - Workflow Management ## Integrations (17 total) - Broadbean - Experian Email Verification - LinkedIn Jobs - Microsoft Entra ID - Moodle - OurPeople - Payroll - ShopWorks - Totara Learn - Totem - Training Tracker - Twitter/X - Workday Peakon Employee Voice - hireful - iHasco ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) ## Related Categories - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) - [Benefits Administration Software](https://www.capterra.co.uk/directory/10025/benefits-administration/software) - [Leave Management System](https://www.capterra.co.uk/directory/31400/leave-management-system/software) - [Workforce Management Software](https://www.capterra.co.uk/directory/30210/workforce-management/software) - [Expense Report Software](https://www.capterra.co.uk/directory/30559/expense-report/software) ## Alternatives 1. [BambooHR](https://www.capterra.co.uk/software/110968/bamboohr) — 4.6/5 (3464 reviews) 2. [Paylocity](https://www.capterra.co.uk/software/86714/webpay) — 4.3/5 (1848 reviews) 3. [Rippling](https://www.capterra.co.uk/software/172127/rippling) — 4.9/5 (4844 reviews) 4. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5301 reviews) 5. [Paycom](https://www.capterra.co.uk/software/130949/paycom) — 4.4/5 (1346 reviews) ## Reviews ### "Feedback from Henry Ford Academy" — 4.0/5 > **Olga** | *13 October 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: The Ciphr Learning Management System (LMS) offers the essential core functionality and flexibility required to create the learning environment we envisioned for our users. It also provides our dealer management team with the necessary reporting capabilities and tools to manage team training effectively. We've also noted recent improvements in the system update process and related communications. > > **Cons**: In the past, we faced difficulties with prolonged resolution times for system issues. Nevertheless, we now recognise that company-wide improvements have fostered more efficient concern resolution and established more robust processes for addressing system-related problems. > > Since its launch four years ago, the system's functionality has evolved considerably. During this period, the company has also undergone internal restructuring. Overall, we are pleased with our current relationships and the status of our contract. ----- ### "iRecruit okay, customer care good" — 3.0/5 > **Verified Reviewer** | *7 May 2026* | Museums & Institutions | Recommendation rating: 3.0/10 > > **Pros**: Some members of the Customer Care team are excellent - Stu Armstrong in particular has helped us out massively. > > **Cons**: Some of the iRecruit features cause a fair amount of errors on our side. I would like to be able to upgrade the iRecruit features more to allow for more advanced job adverts. ----- ### "Intuitive & great support" — 4.0/5 > **Eden** | *17 April 2026* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Ciphr is user intuitive for those with system knowledge. The Articles in the knowledge base are also really useful and 90% of the time I have been able to find the answer to my query without having to raise a ticket. I have also found our account manager, \[sensitive content hidden\], to be super helpful and always happy to help me when needed. As well as \[sensitive content hidden\] being helpful with any technical queries I have. > > **Cons**: My cons for Ciphr are only small bugbears, but when you make a change in the system for an employee, you have to go into their current job and end the job, it would be useful if this ended automatically when you insert the new job record. When you have ended the job and create a new entry, it doesn't detect the end date of the previous job, so you have to populate this. In the policies, we can't search keywords in a document, this would be useful to have access to. When we upload personal documents, we always add a description in the notes but this doesn't pull through onto the main screen so if the file name isn't something that relates to the document eg File1234, we are having to resave files to see what they are on the main screen. Personal Development area isn't user friendly, we get a lot of queries on how to insert objectives, probation reviews etc. For tickets, its frustrating that these auto resolve if I don't respond within so many days but some of my tickets can take a month to be responded to without an update. > > Overall, I think we have a great account manager and I feel supported in my role. I had no handover of the system but I have worked on a similar system previously which definitely helped me understand the system. However, \[sensitive content hidden\] has been amazing in helping with my confidence on the system. The cons seem to be longer than the pros but these are just things that we as a team see day in and day out when using ciphr and would be great to have solutions for these. ----- ### "Great service" — 5.0/5 > **Stephanie** | *7 October 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: We use Ciphr for both our payroll and benefits services after they recently acquired Avantus. The team at Ciphr are nothing but helpful and supportive, no matter the query and they are incredibly responsive. > > **Cons**: I don't have any negative comments\! Which just proves their level of service. We've used them as long as I've been in post for payroll. ----- ### "Great experience with new version of CIPHR & Clients support" — 5.0/5 > **Aliya** | *9 February 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The new CIPHR version is very logical. Your customer support from \[sensitive content hidden\] is absolutely fantastic\! > > **Cons**: CIPHR has a steep learning curve, and reporting could be time-consuming. We have had some issues with CIPHR payroll / payroll bureau since Sam has left. > > Overall experience has been excellent. The new CIPHR version is very logical and easy to navigate. The support from the client support team has been outstanding, with special thanks to \[sensitive content hidden\] for his great assistance. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/147124/ciphr?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/147124/ciphr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data