CIPHR

"Simply, Easy to Use System"

Comments: As rapidly growing company we recognised that using Excel documents and paper was not sustainable. We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us.
We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make changes to their records.
All in all a brilliant system and is valued by those that use it!

Pros: Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible. The on-boarding functionality that we have recently launched for all new joiners have proved to be incredibly valuable and really helping to start their journey with us once they have have been recruited. System is super easy to use and if you are looking to have a system that when pulled out of the box can do everything you need it to but can be customised as and when you need then look no further.

Cons: Reporting can be complicated if you aren't an Excel whizz but the training that is offered can help minimise this.

"Everything seems to be an Extra cost"

Comments: Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules. We found the initial training and implementation rushed and not overly user friendly. If this is your first HR Management system ensure you do your research very thoroughly.

Pros: From the sales talk everything looked perfect. It was only when it came to the post implementation stage that we realised what wasn't included or was an additional cost. This has limited our use of the system. Help desk are generally good and supportive although a little slow on responding with a final solution.

Cons: The costs as everything seems to be an additional module with an extra cost.
Not a great experience with 2 different account managers

"Nice end user interface, but VERY slow HR management interface"

Comments: Nice. But expensive and slow.

Pros: End users lover it. Browser based, cloud based. Access on or off site. Access on mobile devices. Very easy to use.

Cons: Slow. HR have to access via a remote desktop connection to a CIPHR data centre machine which runs very slowly. You have to wait for screens to refresh. Think modem days! :)

"User friendly HR system, strong customer service and support."

Pros: User friendly system, adaptable and can grow/ develop with the business. Ideal for businesses that may not have the IT infrastructure in place and who would require Computers in Personnel to host the system.

Cons: I think it would always be the cost, even if it's competitively priced!

"CiPHR - 'Does what it says on the tin'"

Pros: It provides a great system for our needs. It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.

Cons: Can take a little time to understand how the system drives data, if you are not a database person, but once you master this the rest is all easy from there. Has streamlined our processes and led to us achieving self service in no time at all.