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ISL Light
What is ISL Light?
ISL Light is a remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license.
Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures.
Who Uses ISL Light?
ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US.
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ISL Light
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Reviews of ISL Light
Alternatives Considered:
This tool have everything our school need
Comments: I recommend it to anyone looking for an alternative to the expensive remote connect apps. I used many other remote connection software and did extensive research, and I think this is the top one.
Pros:
My experience with ISL Light has been great, especially in terms of its performance and reliability during remote sessions. The speed and stability of the connection were top-notch, allowing me to connect to our computers in distant administrative campuses. Being able to use it on various devices made my work much more convenient. ISL Light's robust features and smooth operation are what I liked most about it.
Cons:
I think the design can be improved and there are some ways to be a little more friendlier.
ISL Online Response
last year
Hi Xiping, your valuable feedback means a lot to us! We're glad to see ISL Online fulfils your needs.
Alternatives Considered:
ISL is just great!
Comments: Great experience! better then all the alternatives.
Pros:
Easy to use and all options you need are included.
Cons:
There is nothing i can find that i don't like! :)
ISL Online Response
4 months ago
Roy, thank you very much for sharing your experience with ISL Online!
ISL Light
Comments: We mostly support people in the USA, Denmark, Arab emirates.
Pros:
slo support, multiple monitor connect is nice
Cons:
I can not prepare a remote access in advance. I have to open software, generate session ID and then wait a really long time for the installer to tell the customer to download it. Generating link is nice, but I still need to be there at the beginning. It is really confusing whenever session drops, sometimes it reconnects and writes some data into chat window? why chat window? Whenever you have chat open and remote and also file transfer it is really hard to manage all those windows. Audio chat would also be nice. Connecting to some remote in Arab Emirates can take up to 5 minutes. Having multiple administrators use the same Session ID would be also a nice feature.
ISL Online Response
6 years ago
"Audio chat would also be nice. " Audio chat in an active session is possible. You can check out the following guide which will show you how to use it: https://help.islonline.com/37390/230353 "Connecting to some remote in Arab Emirates can take up to 5 minutes. " Long connection times can be caused by a number of reasons (network issues, ports unavailable, ...) If you can reproduce this issue, we can help you see the exact reason why the connections take a long time. You are most welcome to visit our live chat so we can connect to one such computer and check the issue. "Having multiple administrators use the same Session ID would be also a nice feature." Since the session code (Session ID) contains a lot of important information about the session, each session code is unique. However, you are able to invite other operators into the session by using the 'Invite operator' option: https://help.islonline.com/37390/166673#invite-operator Yours sincerely Domen Vidmar ISL Online Team
Alternatives Considered:
Professional IT remote control
Comments: Excellent and fast, the only one app you need
Pros:
Compatibility, you can take remote control even for mobile devices
Cons:
Price, a bit expensive per user, but that's all
ISL - A great tool for remote access
Comments: Overall it has been an incredibly useful product for the price and has assisted with many projects recently.
Pros:
ISL is fast and responsive to remote onto client machines. Easy to add unattended machines and share access internally.
Cons:
ISL is lacking some features of higher-profile remote tools such as NinjaRMM or N-ABLE RMM. However this can be overlooked with the price and value for money.
ISL Online Response
last year
Hi, thank you for your input!
