--- description: Discover the benefits and disadvantages of ISL Light. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ISL Light Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [ISL Light](/software/146892/isl-light) # ISL Light Canonical: https://www.capterra.co.uk/software/146892/isl-light Page: 1 / 32\ Next: [Next page](https://www.capterra.co.uk/software/146892/isl-light?page=2) > Remote desktop \& support for IT teams. Secure unattended access to Windows, Mac, Linux, mobile. No VPN. Cloud, on-prem, private cloud. > > Verdict: Rated **4.7/5** by 779 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ISL Light? ISL Online software is trusted by IT companies of all sizes, across all industry sectors, especially IT, healthcare, universities, banks and governments. Strongest markets are Japan, Europe and US. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 779 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ISL Online - **Location**: Ljubljana, Slovenia - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$34.90 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Cloud and on-premises Server License available. Priced per concurrent user. Contact ISL Online for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovenian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Annotations - Chat/Messaging - Collaboration Tools - Compliance Management - Dashboard - Desktop/Browser Sharing - Diagnostic Tools - File Sharing - File Transfer - IT Asset Management - IT Reporting - Live Chat - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Multiple Monitor Access - Presenter Control Management - Real Time Screen Sharing - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Reporting/Analytics - Screen Recording - Screen Sharing - Self Service Portal - Service Level Agreement (SLA) Management - Session Recording - Third-Party Integrations - Troubleshooting - Unattended Access - Video Chat - Video Conferencing - Workflow Management ## Integrations (12 total) - Autotask PSA - Avast Ultimate Business Security - Barracuda RMM - Bitrix24 - Devolutions Hub - Freshdesk - Freshservice - Heimdal Remote Desktop - LanScope Cat - Microsoft Intune - PDQ Connect - Remote Desktop Manager ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) ## Related Categories - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) - [Remote Support Software](https://www.capterra.co.uk/directory/30928/remote-support/software) - [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software) - [Screen Sharing Software](https://www.capterra.co.uk/directory/31738/screen-sharing/software) - [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software) ## Alternatives 1. [TeamViewer ONE](https://www.capterra.co.uk/software/122252/teamviewer) — 4.6/5 (11623 reviews) 2. [Zoho Assist](https://www.capterra.co.uk/software/181775/zoho-assist) — 4.7/5 (1387 reviews) 3. [AnyDesk](https://www.capterra.co.uk/software/149595/anydesk) — 4.6/5 (1784 reviews) 4. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24071 reviews) 5. [Supremo Remote Desktop](https://www.capterra.co.uk/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Robust, reliable and worth every penny" — 5.0/5 > **Andrew** | *19 August 2024* | Computer Software | Recommendation rating: 3.0/10 > > **Pros**: It is easy for my users to setup and connect with me, especially my mum who likes to complicate things. > > **Cons**: The icons for transferring files between computers I often click the wrong one. A minor issue. > > The product is robust and reliable and although I have tried competitors free versions, I know that it is well worth paying for. ----- ### "Market Leading Remote connectivity software" — 5.0/5 > **Gary** | *7 May 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Its very easy to use, quick to connect to users machines and never seems to freeze or have connection issues, which is vital to our business > > **Cons**: There is nothing to dislike about ISL. They contact us in good time about our renewals, the comms are really friendly and they are just a nice company to do business with > > Brilliant, we've been with them for 4-5 years now after switching from Log me in as they put their prices up just as we expanded our team, ISL were great to deal with. ----- ### "Absolutely essential tool for remote unattended access and remote deployment" — 5.0/5 > **Jassen** | *10 February 2025* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: Fantastic ease of use and deployment - it has been a boon going through Intune, and having concurrent access to machines unattended. > > **Cons**: Nothing I can think of right now, it has been a solid all rounder. > > I work in an environment that is split across several buildings, using all kinds of devices, as well as remote workers over VPN, and this has been absolutely essentially when it has come to managing these devices. It has saved us during COVID in 2020, and continues to perform solidly after so many years. From all the remote tools we've tested, this has consistently remained at the top, and I cannot be without it. Thanks ISL\! ----- ### "Easy to use remote access software" — 5.0/5 > **Anthony** | *13 November 2024* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use and set up on a client computer for when you need it > > **Cons**: Talking a client through downloading and running the software, if it isn't already on their computer some of them find it difficult to give me access remotely > > I am very pleased with ISL and would recommend this software to anyone who provides IT support ----- ### "Great Software & Customer Services" — 5.0/5 > **David** | *16 September 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Its a very easy to use piece of software and does exactly what I need it too with remote access. The ability to group computers together and assign different permissions for each user is great too. > > **Cons**: Few issues around deployment with Intune the custom deployment link having /start instead of /download which was causing issues when we tried deploying to remote computers but after a couple support sessions we have resolved the issues and I'm quite happy with the customer services provided. > > Overall is has been good. I have roughly 400 computers to deploy the software too and now that we have figured out the custom deployment with intune I have no doubt this will be a smooth deployment process. ----- Page: 1 / 32\ Next: [Next page](https://www.capterra.co.uk/software/146892/isl-light?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/146892/isl-light) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data