TAI TMS

TAI TMS

by Teknowlogi

Who Uses TAI TMS?

Transportation management solution that helps logistics companies with tariff analysis, load tendering, dispatching and document management.

What Is TAI TMS?

Teknowlogi is a pioneer of Transportation Management Software and the only logistics technology company to offer a cloud-based solution that incorporates Artificial Intelligence to provide logistics management, consulting Intelligence, mobile intelligence, integration intelligence, and business intelligence in one platform.

Our mission is to build and deliver applied intelligence solutions that make it possible for any logistics company to be the best version of themselves.

TAI TMS Details

Teknowlogi

http://www.Teknowlogi.com/

Founded 2005

TAI TMS Pricing Overview

TAI TMS does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

TAI TMS Features

Freight Software
3PL Management
Accounting Management
Customer Management
Customer Portal
Import/Export Management
International Forwarders
Local Forwarders
Rate Management
Truckload Management
Waybills
3PL Management
Barcoding/RFID
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Shipping Management
Supplier Management
Transportation Management
Demand Planning
Electronic Data Interchange
Import/Export Management
Inventory Management
Order Fulfillment
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

TAI TMS Reviews for UK Users

Showing 5 of 39 reviews

Overall
4.4/5
Ease of Use
4.4/5
Customer Service
4.5/5
Features
4.4/5
Value for Money
4.6/5
Jamie T.
CEO
Logistics & Supply Chain, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/10/2019

"Put the time in to learn it and you won't be disappointed."

Comments: My overall experience has been terrific. The support and sales staff at Teknowlogi are ready and willing to help wherever you may need. They are responsive and attentive. Overall I'm extremely satisfied.

Pros: Handles all aspects of your transportation management. Quoting, booking, electronic dispatching, invoicing, carrier management, all in one place. It really just does everything you need a TMS to do. It's scalable to any size organization. Integrates with numerous systems. Also, the activity log allows you to track down any issues to the point of origin.

Cons: It takes a bit of time to get comfortable with all the features. But really this isn't a con, you just have to put in the time to learn it.

  • Reviewer Source 
  • Reviewed on 07/10/2019
Tyler W.
General Manager
Logistics & Supply Chain, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 04/09/2019

"Broad but needs refining"

Pros: There is a lot of great aspects to this system. The back office is very robust and full of information, some of our customers really feel it is one of the best TMS platforms out there.

Cons: The user experience is often an issue as with how robust it is, a lot of benefits are missed. There are some key changes that could be made to this for a better UX .

Vendor Response

by Teknowlogi on 10/09/2019

Hi Tyler,

Thank you for leaving us a review. As we look to make sure our clients have top of the line features and functionality, our goal is always making the system user-friendly. The updates we push every six weeks are intended to continuously improve the user experience, so please feel free to reach out to our client success team if you would like to give detailed feedback. We welcome all critiques.

If you feel it may benefit your team, we would love to schedule additional training sessions for your team. Our goal is for you to get the most out of our system.

  • Reviewer Source 
  • Reviewed on 04/09/2019
Rick D.
Logistics Manager
Logistics & Supply Chain, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    2/5
  • Ease of Use
    1/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 10/09/2019

"Review"

Comments: I am not, I just have issues.

Pros: It works most of the time. It is very basic, easy to train people on.

Cons: You have an LTL system that tries to capture FTL as well
Constant changes like the quote sheet that offers nothing in return.
Extreme delay in IT getting back to you
System going down frequently
Accounting features are archaic
Everything I have asked for to make the site more user friendly has been denied
System doesn't communicate with Macropoint correctly

Vendor Response

by Teknowlogi on 12/09/2019

Hi Rick,

Thank you for your feedback.

Our next release is four weeks away and we have some exciting new features that will be added to the Full Truck Load platform. We hope these new changes will improve the user experience.

Additionally, If you are having trouble with shipment tracking, we have our own app-based tracking system, Tai Mobile. This tracking software is very easy to add to the TMS and is a fraction of the cost of any other mobile tracking tool on the market.

We would love for you to reach out to our client success team with any additional feedback so we can try to improve your experience.

  • Reviewer Source 
  • Reviewed on 10/09/2019
Verified Reviewer
COO
Logistics & Supply Chain, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 10/09/2019

"Not perfect, but the best TMS we've tried by a mile"

Comments: Most off the self TMS solutions are lacking something critical. Focused only on truckload solutions. Or LTL solutions. Or absent integration options. TAI TMS is the right combination of these back end requirements.

Pros: Interface is very easy for our team to use. It has good EDI connectivity and handling of both LTL and TL workflows. Mostly intuitive and new features are always being added. Reporting is very customizable, which allows transparency with our team about costs, margins, and trends.

Cons: Client interface needs significant improvement to be useful for our business. This single improvement would allow far greater integration into our business, which would allow our clients greater visibility adding value and commitment .

Vendor Response

by Teknowlogi on 11/09/2019

Hello,

We greatly appreciate your review. We are glad to hear you have found the reporting to be helpful. With our cloud-based platform, Teknowlogi is always aiming to add features and perfect the user experience with our bi-monthly updates.

We would love to hear more details of improvements you feel would be helpful to your business. Please feel free to reach out to our Client Success Team to give us an in-depth critique.

  • Reviewer Source 
  • Reviewed on 10/09/2019
Brian B.
Managing Director
Logistics & Supply Chain, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 10/09/2019

"Teknowlogi Review"

Comments: The experience is good overall, it just took awhile to get responses to some issues, and the main issue is getting someone on the phone. We can always email, but it is much easier to speak to someone and explain what is happening, but many times no one answers the phone.

Pros: It has a lot of features and user friendly. The amount of features is overwhelming but after using it for a bit it gets much easier.

Cons: The software is nice but has quirks there took awhile to get fixed. We are also getting better rates from other providers that we have signed up with. We move freight daily and a lot of times cost is the biggest factor in what provider to use.

  • Reviewer Source 
  • Reviewed on 10/09/2019