--- description: Discover the benefits and disadvantages of RepairDesk. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RepairDesk Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Computer Repair Shop Software](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk) # RepairDesk Canonical: https://www.capterra.co.uk/software/146659/repairdesk Page: 1 / 11\ Next: [Next page](https://www.capterra.co.uk/software/146659/repairdesk?page=2) > Modern repair shop management software featuring repair ticketing, inventory, CRM, invoicing, reporting, payments and more. > > Verdict: Rated **4.7/5** by 245 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RepairDesk? Generic Repair Shops General Repair Shops Cell Phone Repair Shops Computer Repair Shops Watch \& Jewelry Repair Shops Electronics Repair Shops Musical Instruments Repair Shops Shoe Repair Shops ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 245 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RepairDesk - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: RepairDesk offers a free 14-day trial, allowing users to explore its features before choosing a plan. The Essential plan starts at $99/month per store and is designed for single-store repair businesses, including unlimited tickets and 5 users per location. The Growth plan, ideal for multi-store businesses and franchises, starts at $149/month per store, supporting unlimited tickets, 8 users per location, and advanced reporting. For specialized needs with mail-in repair and RD Connect, the Advanced plan is custom-priced, offering unlimited tickets and users with tailored features. Discounts are available for annual subscriptions paid upfront. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Algeria, Angola, Argentina, Australia, Benin, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville and 58 more ## Features - Barcode/Label Management - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Customisable Invoices - Discount Management - Electronic Payments - Employee Management - Estimating - Gift Card Management - Intake Management - Inventory Management - Invoice Processing - Job Management - Loyalty Program - Marketing Automation - Mobile Payments - Multi-Currency - Multi-Location - Multi-Store - Payment Processing - Point of Sale (POS) - Pricing Management - Purchase Order Management - Reminders - Repair Tickets - Repair Tracking - Reporting & Statistics - Sales Order Management - Sales Reports - Supplier Management - Tax Calculation - Third-Party Integrations - Time & Expense Tracking ## Integrations (18 total) - Clickatell - Google Calendar - M360 - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro - WooCommerce ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Computer Repair Shop Software](https://www.capterra.co.uk/directory/30903/computer-repair-shop/software) ## Related Categories - [Computer Repair Shop Software](https://www.capterra.co.uk/directory/30903/computer-repair-shop/software) - [Billing and Invoicing Software](https://www.capterra.co.uk/directory/30015/billing-and-invoicing/software) - [Retail POS Systems](https://www.capterra.co.uk/directory/31656/retail-pos-system/software) - [Accounting Software](https://www.capterra.co.uk/directory/1/accounting/software) - [Jewellery Store Management Software](https://www.capterra.co.uk/directory/10061/jewelry-store-management/software) ## Alternatives 1. [BytePhase](https://www.capterra.co.uk/software/216610/BytePhase) — 4.9/5 (18 reviews) 2. [RepairShopr](https://www.capterra.co.uk/software/133945/repairshopr) — 4.4/5 (128 reviews) 3. [OpenRMA](https://www.capterra.co.uk/software/154526/openrma) — 4.8/5 (22 reviews) 4. [RepairCMS Ultimate](https://www.capterra.co.uk/software/1071688/RepairCMS-Ultimate) — 5.0/5 (6 reviews) 5. [RepairDash](https://www.capterra.co.uk/software/1096710/RepairDash) — 5.0/5 (2 reviews) ## Reviews ### "Great Platform with Excellent Support and Customization" — 5.0/5 > **Aaron** | *10 October 2025* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: I’ve been really happy with RepairDesk\! The customer service and support team are always responsive and helpful. The platform is very easy to use and has everything I need — and more. I especially love how customizable it is, allowing me to tailor it perfectly to my business. Highly recommend\! > > **Cons**: The only downsides I’ve noticed are that you can’t edit workflows once they’ve been used in a ticket, which can be a bit inconvenient, and occasionally the automated emails don’t send — though that issue is pretty rare. > > The help setting up and creating the platform bespoke to my needs was great\! \[sensitive content hidden\] was there for me by email, phone and video calls when ever i needed\! ----- ### "Euro Mobiles and Laptops recommend repairdesk" — 5.0/5 > **aftab** | *2 December 2024* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: Cannot find better software than this. Good thing there is a lot of integration and can be used on any device. > > **Cons**: So far I do not see any cons. I am very happy with the software. > > \[sensitive content hidden\] Bhai and \[sensitive content hidden\] Bhai are very honest and hard working team at repairdesk and helped me alot in my first days set up and they are available even out of hours for me if I face any issue. I needed a few extra in the software and they made it available to us. They are like my family now. Thank you repairdesk. ----- ### "Love how the POS integrates with my current vendors" — 5.0/5 > **Anthony** | *6 August 2025* | Wireless | Recommendation rating: 10.0/10 > > **Pros**: The software is super easy to use and the customer service is Excellent.Anytime I have a question about the software Repair Desk response time is Great > > **Cons**: To Be Honest I don't have a compliant about Repair Desk.The software does exactly what I want and need it do. > > My overall experience With Repair Desk has been great it has made running my repair shop much better ----- ### "Can't quit breaking their software" — 2.0/5 > **Allan** | *26 June 2025* | Computer Hardware | Recommendation rating: 0.0/10 > > **Pros**: Works pretty well when they leave it alone. Plenty of features, web based so I can get to it from anywhere. > > **Cons**: They can't quit breaking it. I spend hours of my time on support trying to fix what they broke instead of running my business. This happens repeatedly. > > Exhausting. In addition to them breaking things over and over, adding new workflows and enabling it by default with no warning. Their account reps told me they would fix something, then turned right around and had their staff tell me they would not fix it. Evidently they just said they would to get me off the phone. ----- ### "User Feedback" — 5.0/5 > **Kyle** | *5 August 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Everything is straight forward and also the check ups making sure everything is okay with the system > > **Cons**: I'll say we be having problems in terms of ending shift sometimes. where we end up with something di > > Over all the years we was working together its been pretty good, nothing much to complain about. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.uk/software/146659/repairdesk?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/146659/repairdesk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data