15 years helping British businesses
choose better software

What is Airtable?

Operationalize your critical data, move beyond rigid tools, and reimagine workflows with AI with no code required.

Who Uses Airtable?

For organizations looking to build scalable, flexible apps with powerful governance and administration.

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Reviews of Airtable

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.4
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
luz mary
luz mary
teacher in Colombia
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
Reviewer Source

The Perfect Tool for Collaboration

5.0 2 months ago New

Comments: This platform has changed my life in many ways. It's like someone listened to all my organizational needs and solved them with a magical solution. I love how I can build scalable and flexible applications, all while maintaining strong control over management and governance.

Pros:

This platform is amazing! I love how it combines the flexibility of a spreadsheet interface with great features like file attachments, kanban-style card stacks, calendars, and reporting functions. It's like you've found the treasure trove of collaboration tools.

Cons:

What I like least about this platform is that sometimes the options can be a little overwhelming, especially for new users. But, once you get the hang of it, it's a fantastic experience!

Alexander
Customer Care in US
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great task manager tool

5.0 last month New

Comments: The overall experience is great, I can now manage my projects easily.

Pros:

The ease of use of this software makes it great. The pricing is also cost-effective. The user dashboard looks simple.

Cons:

It is working well with me, I have no issues with me.

Katie
Quality Manager in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Downhill

1.0 8 months ago

Pros:

I have been an Airtable user for years, and have always been impressed with its ease of use and the pace of improvements to the product itself.

Cons:

Airtable has recently suffered from a lack of customer support while simultaneously (in my experience) a higher rate of usability issues/bugs. Now, they've changed their pricing structure to revoke email support from the lowest priced tier. They expect users to be able to solve their own problems via the community discussion boards and less-than-sufficient/often outdated self help articles/pages. If there was a robust library of documentation, this might be acceptable, but there is not. We might consider upgrading to the higher tier of service, but I have submitted at least 5 contact forms to speak with a salesperson, but have not received any outreach from their sales team. I suspect we will have no choice but to abandon Airtable, since we use it for critical business operations and cannot risk having it break without any customer support to troubleshoot, but also we have been unable to get in touch with any salesperson to upgrade to the higher-level accounts that come with email support.

Marina
Bookkeeper and Permit Coordinator in US
Construction, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great Spreadsheet Alternative

5.0 4 months ago

Comments: I am very pleased. We currently use it for several important databases and it works fantastic.

Pros:

The color coding is the best feature by far

Cons:

Nothing yet, so far this software is exceeding expectations

Ivan
Owner in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

I like airtable

5.0 last month New

Comments: I really like the platform for my personal project but it can get quite expensive

Pros:

Automations are the best thing I’ve seen if you are willing to dive in is really newbie friendly

Cons:

The records limits and the pay per user model they should give more bundles specially for small teen