--- description: Discover the benefits and disadvantages of Frank. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Frank Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [Frank](/software/146605/frank) # Frank Canonical: https://www.capterra.co.uk/software/146605/frank Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/146605/frank?page=2) > Web-based platform that helps businesses manage project accounts, organize tasks, track expenses and generate invoices. > > Verdict: Rated **4.4/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Frank? Cloud-based solution that helps small to medium-sized enterprises with documentation, project management, invoicing, records management, budgeting, auditing, reporting and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 11 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: KiteLabs - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Billing & Invoicing - Marketing Automation - Project Management - Time & Expense Tracking ## Category - [Business Management Software](https://www.capterra.co.uk/directory/30532/business-management/software) ## Alternatives 1. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 2. [WPS Office](https://www.capterra.co.uk/software/126794/wps-office) — 4.5/5 (1532 reviews) 3. [Jobber](https://www.capterra.co.uk/software/127994/jobber) — 4.6/5 (1420 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13547 reviews) ## Reviews ### "Easy and Useful" — 5.0/5 > **Verified Reviewer** | *10 December 2018* | Architecture & Planning | Recommendation rating: 9.0/10 > > **Pros**: I have the ability to bring all of my projects information and needs into one place and track it easy. It is easy to create tasks and use with my co workers. Being able to track the financial aspects of the project is huge, and not seen as nicely done in other projects. > > **Cons**: The organization of the product is not as good as it could be. It is getting better but other programs have a better technique. > > It is been great to work with as well as being able to track the financial aspects of the the projects. That combined with the ease of use is a big deal not having to train people on things which saves time, which makes me more money. ----- ### "A strong bet on integration" — 5.0/5 > **Martin** | *26 December 2016* | Architecture & Planning | Recommendation rating: 10.0/10 > > **Pros**: Having all the information in one place. Not only for ease of access to information, but to have only one access for our new staff, and when they leave, have only one door to lock. > > **Cons**: The interface is nice, well designed and graphic. I can tell it still needs more time to develop and fix a few odd stuff. > > At first, I thought it was too complex for a small firm. I quickly realized life is complex anyway, and you need to be on top of all those matters to keep your business running. It took us a little while to get used to it, but we stopped the craziness of having files all over the place and never knowing what was really going on. It has made us more efficient and has allowed us to give a better response to clients when they request information about their present or past projects. ----- ### "Bait and Switch" — 2.0/5 > **Frank** | *13 November 2018* | Architecture & Planning | Recommendation rating: 0.0/10 > > **Pros**: The promises of functionality sound great. > > **Cons**: It's nearly completely broken as platform. There is no ongoing development of a product that's only half baked. Of the features that actually have some functionality most require workarounds to see some sense of use. As far as I can tell, this SaaS is a mass marketing email scam that preys on the foolish company decision makers who take spam email advertisements seriously. At least, that's how our office started using it. Not to mention support information on Frank's website leads to little actual content. The only thing we've been able to use is time tracking and invoicing and even then we have had to come up with workarounds. I need to reiterate that almost nothing works well or at all in Frank. One can't even enter a physical address properly because their database contains very limited cities and the field is a mandatory drop down. A ten year old could link to a better a more complete database. As far as I'm concerned, Frank is vaporware. Buyer beware. > > Mostly negative overall experience. If they were actively fixing problems or developing the features that it promises in product literature (but doesn't actually deliver), I'd see some glimmer of hope. But, it's near radio silence on Frank's end and has been for almost a year now. ----- ### "All in One Managment Platform" — 5.0/5 > **Maria Belen** | *6 February 2017* | Architecture & Planning | Recommendation rating: 10.0/10 > > **Pros**: I love to have all project aspects together on one single site. > > **Cons**: It may be a little bit confussing when you get in for the first time and you need to set up a project. But that gets better and better when you realize that you can manage all project aspects and easily get reports for each project. > > The best aspect of Frank Collaboration is to have all project aspects together on the same site. It makes your journey so much easier as you can manage the communication with your client, the files transfers, the financial aspects all in the same website. When you have many projects to manage this is a reliable platform that allows you not to leave unattended items. You can also track the time that you and your team take to develop each task and deliverable. This help you to take care of project health and make sure the projects have the expected profits. ----- ### "Manage safe" — 5.0/5 > **Nicolas** | *9 February 2017* | Architecture & Planning | Recommendation rating: 9.0/10 > > **Pros**: I can have quick access to all the project data from the same place wherever I am. Compare, analyze and budget new projects from solid and consistent information. Linking office tasks straight forward to communication channels with clients avoids misunderstandings, saves time and money. > > **Cons**: Interface is always getting better and more confortable, it could go even further. > > Frank brought to our office a new way to manage projects information. I can have quick access to all the project data from the same place wherever I am. Compare, analyze and budget new projects from solid and consistent information. Linking office tasks straight forward to communication channels with clients avoids misunderstandings, saves time and money. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/146605/frank?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/146605/frank) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data