RICS Software

Great POS software

Comments: It was great as it was a perfect software tool to manage a retail store.

Pros:

I worked for a New Balance store who used RICS as their POS software for front and back of house operations. Being able to manage inventory, place orders, look up items and even track sales was just so easy with this software.

Cons:

It did have some limits which could be more available now, but I don't work for that company anymore so I can't comment. I do know that it's older version was available for NB stores.

Rics is great from our Medium sized Family Business.

Comments: We have priced multiple other Point of Sale Softwares for the business but always come back to the ease RICs. It is an easy software to manage on the day to do with 2 of our employees/owners in their 60s and not at tech-savvy​ as the younger employees.

Pros:

RICS has allowed us to run our store seamlessly. The reports that you can create make for great helping us manage our buying and our sales seasons. We have multiple users on it at different times, along​ with the POS itself running. We almost never have an issue. Our only issue was connecting it with our online Shopify site. We had to use a Middle man (Modern Retail), however, they just came out with their own connection software for online as well. We will be looking into this as well.

Cons:

We wish it connected to Quick Books because​ our accountant runs data on Quick Books.

Went live with RICS July 9, 2012. It changed how we do business.

Pros:

The ability to have accurate data to make sound purchasing and inventory control decisions.

Cons:

Inability to integrate our rewards program in with online sales. The platform was not written for IOS. Hardware has not kept up with todays needs, no clean mobile sales option.

Outstanding Technical Support during Annual POS Workstation updates

Pros:

It is great to know that each year we are able to work with a product that is stable and consistent in appearance and function. We have had minimal configuration issues when setting up and updating our POS Workstations each Halloween season. What few issues we do run into a rapidly resolved and then the RICS Tech team enables us to fix and manages those issues on our own if we wish. This helps us make the best use of our time in getting our workstations updated.

Cons:

I have no complaints about the product of the technical support we have received.

RICS Software Review

Pros:

The software is very easy to use at the POS and the back office. RICS continues to be a good partner and takes on new initiatives as a partnership and that is important.

Cons:

The reporting needs more flexibility, need to be able to query multiple items in one report versus pulling items from separate areas and combing them via excel or CSV.