15 years helping British businesses
choose better software

What is Lucidchart?

Build your own business process modeling notation (BPMN) diagrams in Lucidchart. With just a few clicks, access all the shapes you need to create a polished and professional business process map, including tasks, transactions, conversions, call activities, data storage, and more. The intuitive Lucidchart interface lets you drag and drop shapes onto your canvas, so you'll be on your way to process management in no time.

Who Uses Lucidchart?

Lucidchart makes it easy for anyone to visualize a complex idea, process, or system!

Where can Lucidchart be deployed?

Cloud-based
On-premise

About the vendor

  • Lucid Software
  • Located in South Jordan, US
  • Founded in 2010

Lucidchart support

  • Phone Support
  • Chat

Countries available

Albania, Antigua & Barbuda, Argentina, Australia, Austria and 93 others

Languages

Dutch, English, French, German, Italian and 7 others

Lucidchart pricing

Starting Price:

US$7.95/month
  • Yes, has free trial
  • Yes, has free version

Lucidchart has a free version and offers a free trial. Lucidchart paid version starts at US$7.95/month.

Pricing plans get a free trial

About the vendor

  • Lucid Software
  • Located in South Jordan, US
  • Founded in 2010

Lucidchart support

  • Phone Support
  • Chat

Countries available

Albania, Antigua & Barbuda, Argentina, Australia, Austria and 93 others

Languages

Dutch, English, French, German, Italian and 7 others

Lucidchart videos and images

Lucidchart Software - Hundreds of templates
Lucidchart Software - Integrate with MS Office
Lucidchart Software - Integrate with G Suite
Lucidchart Software - Commenting features
Lucidchart Software - Support process
View 6 more
Lucidchart video
Lucidchart Software - Hundreds of templates
Lucidchart Software - Integrate with MS Office
Lucidchart Software - Integrate with G Suite
Lucidchart Software - Commenting features
Lucidchart Software - Support process

Features of Lucidchart

  • Access Controls/Permissions
  • Brainstorming
  • Business Process Automation
  • Collaboration Tools
  • Commenting/Notes
  • Component Library
  • Customisable Templates
  • Data Import/Export
  • Data Linking
  • Design Management
  • Design Templates
  • Desktop Interface
  • Diagramming
  • Document Management
  • Drag & Drop
  • Drag & Drop Editor
  • Employee Photos
  • File Sharing
  • Flowchart
  • Gantt/Timeline View
  • Graphical Workflow Editor
  • Mind Maps
  • Mobile Interface
  • Mockup Creation
  • Organisational Charting
  • Process Modeling & Designing
  • Publishing/Sharing
  • Search/Filter
  • Templates
  • Third-Party Integrations
  • UI Prototyping
  • Version Control
  • Wireframe Creation
  • Workflow Configuration
  • Workflow Management

Alternatives to Lucidchart

Microsoft Visio is a diagramming solution that helps visualize data-connected business process flows, empower remote teamwork, and more
Create engaging Presentations & Infographics fueled by insights, analytics & collaboration using Visme for you and your team.
Online diagramming software for any type of diagram building, editing, and sharing.
The #1 visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.
Document software that enables users to generate and publish documents, collaborate with team members, and more.
PowerPoint is a Microsoft on-premise presentation solution that lets professionals create, edit and share slides with external members
Creately combines visual collaboration & diagramming, workflow & project management, wiki and note taking together.
Easy multi-platform software to make any diagram. Intuitive tools and templates, with simple collaboration and sharing features.
When you represent expert knowledge as a visual map, you give people the confidence to start the work sooner.

Reviews of Lucidchart

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.3
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Joseph
Joseph
Business Platform Owner in US
Verified LinkedIn User
Financial Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

A dream compared to Visio

5.0 7 months ago

Comments: Lucid has been a pleasure to work with, they incorporate the latest features and are constantly improving the product. They also provide excellent support with great resources and excellent training for the products.

Pros:

I like the ease of building flows and drawings. All the tools are readily available and visible and intuitive to work. I especially love the templates and the breadth of areas they cover.

Cons:

It takes users a little bit of time to become proficient with the interface as most are coming from tools like Power Point and are not used to moving the canvas along with moving objects. Once this is overcome the tool is a breeze to use.

Alternatives Considered: Visio

Switched From: Visio

Reasons for Switching to Lucidchart: Visio provided more features at a similar or lower price point than licensing Visio Professional

Mohammed Abdul
Strategy Advisor in UK
Government Administration, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Lucidchart your heart out!

5.0 2 months ago New

Comments: Love it! I've gone back to this time and time again and this has never disappointed

Pros:

A fantastic website which allows you to use different functions to create various documents and diagrams. I have created multiple documents such as Strategy alignment chart and it didn't take long at all to do it.

Cons:

This does have a limit of 3 live documents per free user. Increasing will certainly bring more people to use this.

Andy
Director in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Ok diagraming software, would be better with a better UI

3.0 2 weeks ago New

Pros:

Lucid has a free plan so you can give it a proper test drive, in most cases free 14 day trials arent enough to properly test out a bit of software. Also It integrates with Google Drive.

Cons:

The layout seems to overly complicated I'm quite a visual person so I should have fallen in Love with this software but it seems that doing basic things is more complicated than it needs to be.

Aaditya
Aaditya
Backend Developer in Nepal
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Lucid chart My Experience

4.0 2 months ago

Comments: My personal experience was neutral as it fulfilled my use even with the existence of a paywall.

Pros:

The primary thing I loved about lucid chart was the drag and drop as well as the variety of diagram options essential for creating various diagrams during the planning stages before developing a software.

Cons:

The primary con is that if you want to store numerous files it is blocked by a paywall which hampers the experience of certain users.

Lucien
VP of GTM in Italy
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Lucidchart is a powerful tool but more for Enterprise

4.0 4 weeks ago New

Comments: Lucidchart is a fantastic tool with a lot of power but I would recommend doing an analysis to understand what you really need. If you are an agile business I would say Miro has recently toppled Lucidchart on many fronts.

Pros:

Arguably the most powerful feature in Lucidchart is the library of pre-built templates. As a young startup, often we struggled to conceptualise how best to map out a diagram or build a BPM. The lucidchart library made this much easier to search through the library and choose pre built templates which could be edited to suit our needs. The export to PDF was also important and valuable as we often downloaded charts for reports.

Cons:

Lucidchart is the leader but I feel like tools such as Miro have really taken over int terms of UX/UI. We used to all use Lucidchart but rather quickly, our team switched to Miro and started using that and very quickly this became the norm. Lucid doesn't have a desktop version which is a real blocker for a team in the tool all the time. Lucid also doesn't have a community driven library so all the templates are built in house.