Who Uses This Software?

Lucidchart makes it easy for anyone to visualize a complex idea, process, or system!

Average Ratings

1,070 reviews
  • Overall 4.5/5
  • Ease of Use 4.4/5
  • Customer Service 4.3/5
  • Features 4.4/5
  • Value for Money 4.4/5

Product Details

  • Starting Price US$4.95/month
    See pricing details
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Lucid Software
  • https://www.lucidchart.com
  • Founded 2010

About Lucidchart

Our online diagramming application makes it easy to create and share professional diagrams.

From system design, to brainstorming, to project management, we support all of your communication and collaboration needs. Thats why millions of users choose Lucidchart.

Lucidchart Features

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Visual Workflow Management
  • Collaboration
  • Data Import / Export
  • Drag & Drop
  • Flowchart
  • Mind Map
  • Organisational Charting
  • Templates
  • Collaboration
  • Diagramming
  • Drag & Drop
  • Organisational Charting
  • Process Mapping
  • Revision Management
  • Templates
  • Text to Chart
  • Brainstorming
  • Flowchart
  • Presentation Tools
  • Project Planning
  • Publishing / Sharing
  • Templates
  • Collaboration
  • Data Import / Export
  • Drag & Drop
  • Interactive Elements
  • Photos / Images
  • Publishing / Sharing
  • Revision History
  • Templates
  • Collaboration
  • Desktop Interface
  • Drag & Drop
  • Feedback Management
  • Interactive Elements
  • Mobile Interface
  • Mockup Creation
  • Page Linking
  • Presentation Tools
  • Prototype Creation
  • Revision History
  • Screen Capture
  • Wireframe Creation

Lucidchart Most Helpful Reviews

Lucidchart is a great option to create just about any diagram you need for game design!

Reviewed on 10/04/2019
Lee K.
CEO
Computer Games, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: In my game development business, I need a variety of different charts and diagrams. I have never had a need to find another way to make a chart that I couldn’t make with Lucidchart. I can even use it to lay out massive maps for level development. I personally have never run out of available map space and I can make some pretty big levels. It is a great system for doing this because it even can handle building layouts and interiors as it has little furniture graphics that you can drag and drop to build out the level with visual content. For game design and development it is a must have tool in your arsenal.

Pros: Pros First, let me say that it is the first diagram and flow chart system I have ever used but that is only because I have never needed another. Lucidchart has a huge selection of pre-made templates for different projects from flowcharts to floorplans and everything in between. It’s drag and drop interface allow for easy custom charts or modification of the premade templates. With the reasonable price plans available (including a FREE Plan) there is an option for you to get your own online storage which is great to keep all your charts and diagrams available online to access in a pinch, but if you need a chart or diagram download there are many different download options available including one of my personal favorites the .png format. It’s worth mentioning that if you’re a student there is a free upgraded account you can get.

Cons: Cons If you don’t upgrade to a paid account you will not get much space to save documents but this isn’t an issue if you just download them all, but again you won’t have access to them at that point. Additionally, the site is slow loading the first time you log in but it’s not too bad.

Way better than visio!

Reviewed on 29/09/2019
Michael D.
Director, International Operations
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Love it. I was able to make complex flow charts on my first time using the software.

Pros: Lucidchart is a far superior product to the more traditional flowchart software Visio. The simple layout, easy sharing and the ability to build complex flow charts make Lucidchart the best out there. Additionally, I find the templates for other projects, that are not flow chart related, very useful.

Cons: My only issue with Lucid is that, at certain points, where the details of lines and boxes can get very cluttered, I find it hard to navigate the layers and often end up dragging out boxes and lines that I do not wish to, even though they are not selected originally. This is very rarely an issue and it just takes a few minutes to fix, but it is an issue.

Better than most

Reviewed on 16/12/2019
Verified Reviewer
Business Operations Analyst
Telecommunications, 10,001+ Employees
Used the Software for: Free Trial
Reviewer Source 
4/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Mapping out process flows allows us to depict how we want a product feature to work without having to skip straight to writing detailed requirements. It helps us articulate our vision and make sure we don't miss anything later on. It also helps us to document our team process flow when we are on-boarding or gaining new teams/lines of business in our org.

Pros: The layout is simple and the top and left bar prioritize the features that are used most. You can get pretty granular with the charts and your preferences. I like that you can select the shape itself and connect an arrow from there rather than inserting one.

Cons: I don't prefer the default format but this can be changed easily. Better descriptions of each shape may be helpful for someone who is new to creating flow charts.

Easy to use and powerful diagramming tool.

Reviewed on 30/09/2019
Aaron C.
Lead Software Architect
Computer Software, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Lucidchart is my goto for complex network diagrams, system workflow diagrams, process workflows, data flow diagrams, API call flow sequence diagrams, system component diagrams.
I have used it for years and don't see any reason to switch to another product.
I would highly recommend this product.

Pros: 1) Super easy to get started with simple registration options.
2) Very flexible sharing and collaboration options.
3) Multi-edit a document in real time with other users.
4) Easily lock down access to documents.
5) Many predefined industry standard documents to start from
6) Large list of export diagram export options. Examples, PDF, PNG...

Cons: 1) At times the shape locator tool on the left hand side can be confusing depending on the document type you are working on, for example if you are working on a DFD diagram, the shapes directly related to the diagram should always be visible first after which other shape groups should be searchable.

Its a very easy to use tool with some great assets but lacks some integration

Reviewed on 07/09/2017
Paul A.
Digital Data Manager
Automotive, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
4/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Simple visions of complexity

Pros: This is a staple of my workload to plot process, data and system flows.. have also used for office relocation designs a little

Cons: This would be great if it integrated into other engines like BPM's but understand that this is particularly difficult to do especially these tend to have their own similar designers

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