15 years helping British businesses
choose better software

What is REACH?

We make digital signage SIMPLE. The REACH approach is different than other digital signage software providers. We built custom layouts just for you, with no generic templates. Starting at only $20/month, together, we will determine your communication needs and how to make your digital screens a success. The REACH team will work to design and build layouts that match your branding, and train all users how to create and publish their own content. It's that simple!

Who Uses REACH?

REACH serves industries such as employee corporate communications, manufacturing, higher education, K12, healthcare, government, hospitality, restaurants, retail, fitness/recreation and more!

REACH Software - Digital Signage for Colleges
REACH Software - Digital Signage for Healthcare
REACH Software - Digital Advertising and Videos
REACH Software - Digital Signage for K-12 Schools
REACH Software - Digital Signage for Retail

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Reviews of REACH

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.9
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
81%
4
17%
3
1%
2
0%
Jeff
Jeff
Director of Design + Digital in US
Verified LinkedIn User
Religious Institutions, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A Solid Piece of Software - Offering Custom Branding and Integrations

5.0 6 years ago

Comments: I've observed firsthand people coming into our facility and getting up-to-the-minute accurate information to help them find their way, be informed about upcoming events, and be entertained and inspired. REACH's support team is great and they are super friendly... Willing to work through anything with you! It's been a pleasure doing business with them and we are excited to keep expanding our network of displays in new and exciting ways in the future.

Pros:

I love that they work with you to design a custom template that matches your organizations brand. Then, they offer integrations (we use the eSpace integration for building schedule) and modules (weather, social media, video, graphics) that pull in data from multiple sources onto one screen seamlessly. I've seen other digital signage solutions that offer either split screen solutions or out-of-the-box templates, but those fall short in creating a seamless brand experience. I also love how I can schedule graphics and videos for different days and times across multiple players/screens, and set them to expire and be removed automatically on a certain date.

Cons:

One downside is they don't really offer weekend support. (I was able to get someone to message me back once, but the problem couldn't be resolved until Monday). We are a church and if something goes down on Sunday, we are out of luck. Most of the issues we were having were related to our players being on WiFi, which has as much to do with us as it does with them. Since we've hardwired all our players, we've been pretty much incident free. Their lower-end PC's, which they ship by default, leave much to be desired. Consider upgrading a level or two for enhanced performance and reliability. I wish the dashboard was mobile friendly. It is doable to scroll around and edit a few things on a smartphone, but it's less than ideal. In today's mobile world, I need to be able to make simple edits and check on player status' on the go quickly. Overall, it's backend dashboard is stuck in the past... but it does what it needs to do!

Wayne
Wayne
Web & Digital Developer in Canada
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

An honest consumer review for the Reach CMS

4.0 5 years ago

Comments: Ultimately, Reach has allowed for quick updates to our client ads. Although most features offered by Reach are not something our company needs, they do however open potential opportunities for us to offer to our clients and utilize in the future. Furthermore, Reach did not have a specific feature that one of their competitors does offer (Watchfire Ignite), but I was able to provide the details of this new feature to a Reach Support Representative and they promised to submit this as a potential feature for the Reach CMS. This may or may not be implemented, but my concern was gladly heard - as such, the Reach customer service has been a very positive experience for myself.

Pros:

Features available enable us to compete with most of our competition and surpass others. Which in our case, allows us to offer our clients state-of-the-art service.

Cons:

Due to this being a web-based system, certain clunky response times for content updates, caching concerns, CSS consistency errors, etc - all account for a demerit in consumer value. Most of which can be addressed with future front-end updates to the Reach software. Largest concern from a front-end development standpoint would be major inconsistencies in responsive view (mobile, tablet). There should be no limitations between devices. Granted, although many of these appear concerning, the web-based route allows for flexible updates on a diverse set of systems, web-based integrations for RSS Feeds/Social Content, and many other valuable features which would hold its weight in limitations if Reach were a standalone application.

Alice
Project Manager in US
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

My Experience With REACH

5.0 4 weeks ago New

Pros:

The tool makes handling document management as well as signing electronically is easy

Cons:

No serious flaws experienced while using REACH

Verified Reviewer
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great for First Impressions

3.0 6 years ago

Pros:

This platform allows us to showcase our offerings. We use it to show our videos of our programs in the lobby area. We also use to inform our constituents our schedule and offerings. It helps us to be more green as we do not need to print out as many flyers. We have also increased the number of current participants that may not know other offerings we have and now

Cons:

We are not able to connect it to our current software. We have to manually create the feeds through the REACH Program. It would be easier if it was able to work together.

Sean
IT Sectional Manager, Video and Events in US
Semiconductors, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Reach Media platform is great and easy to use

5.0 4 months ago

Comments: Our experience with Reach has been great. They have good support and the players just work. The content managers love the playlist management and how simple it is to use.

Pros:

We liked the simplicity of web portal, the playlist management and the remote management of our devices. Their support is also very good.

Cons:

Once in a while we need to reinstall the application on some devices.