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What is LearnSpeed?

The education industry's first and leading web-based solution designed to manage tutoring, test preparation, counseling, and NPA businesses. Founded in 2005 and used by the nation's top education service companies. Offers SIS, calendar, scheduling, payment processing, time tracking, payroll, and more. At LearnSpeed, we are education and data management thought leaders and experts. LearnSpeed customers receive the benefit of our twenty plus years of experience in the education services industry.

Who Uses LearnSpeed?

Suitable for tutoring, test preparation, counseling, and NPA companies, it is a cloud-based solution that helps manage operations around test preparation, tutoring, counseling, etc.

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Reviews of LearnSpeed

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.6
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
80%
4
17%
1
3%
Jason
Jason
Owner in US
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Highly Competitive, Fast, and Reliable

5.0 5 years ago

Comments: Great company. Very personable.

Pros:

Fast and Reliable. When we started using Learnspeed, it was our first CRM and tutoring software. Before this, we paid $10,000 to have someone try and create software like this for us from scratch. It was a terrible idea! LearnSpeed already had nearly all those features and more. In recent years LearnSpeed has made great updates to the user interface, mobile optimization, and payment gateway. Learnspeed listens to its customers and makes updates based on their recommendations and needs.

Cons:

Though LearnSpeed made all the changes we wanted, since they are a relatively small operation, they couldn't make the updates as quickly as we would have liked.

LearnSpeed Response

5 years ago

Thanks Jason! We very much appreciate the feedback.

Jared
Owner in US
Primary/Secondary Education, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

The Only All-in-One Tutor Management Software You Will Ever Need

5.0 3 years ago

Comments: Overall, LearnSpeed is by far the best tutor management software I've used. It's easy to use and easy to integrate. I've already moved my entire company over to LearnSpeed. LearnSpeed is easily the best all-in-one tutor management software on the market. I highly recommend it!

Pros:

1) Outstanding Customization Options: LearnSpeed provides everything you need to customize the software to meet your specific business needs. I've tried several cookie-cutter softwares that provide a lot of what I needed to run a tutoring business, but they always fell short -- costing me time and money. No product or service I've tried was as customizable as LearnSpeed -- providing me with everything I needed at an affordable price. 2) Top-notch Training: Although the customization and training costs extra, it is well worth the expense. LearnSpeed will set everything up for you so that you are ready to go after your training ends. They are always available to help and are quick to fix any issues and are quick to respond to your questions with detailed and actionable answers. They don't stop working to create the optimal experience for you and your clients. 3) The Perfect All-in-One Tutor Management Software: LearnSpeed provides everything you need to scale up your business without ever needing another tutor management software -- no matter how large your company gets. Some of the most important easy-to-use features include the following: creating student accounts, creating parent accounts, creating tutor accounts, scheduling sessions, emailing session reports after each session to both students and parents, invoicing and payment (auto deposited into your account), QuickBooks integration, online learning that includes the use of webcams and whiteboards (and more).

Cons:

Any feature that you feel is missing or that you feel is too difficult to integrate, LearnSpeed will make sure their programmers and developers fix the issues to input what's missing for you and make it exceedingly easy to integrate. Just tell them what you need, and they will take care of it.

LearnSpeed Response

3 years ago

Thanks for the positive feedback, Jared. Really appreciate it.

Joyee
Test Prep Specialist in US
Education Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Broken Links and Broken System

1.0 4 years ago

Comments: Pretty dismal.

Pros:

We were told at the beginning that they would be able to handle all of our issues. We presented a list of concerns we were looking for addressing in a software and were told that LearnSpeed would be able to handle all of them. With sessions being 29centers each, we thought it would be easy to use as well.

Cons:

1. System is not set up to work efficiently with browsers. When [SENSITIVE CONTENT HIDDEN] was showing us a walk through, there were so many bugs in the system that it was apparent that the software still needs to be tested. Here's an example of one that I have encountered. Half of the buttons are unclear as to what they do, and the other have a broken. I tried scheduling students through the "schedule" button and then was told later by [SENSITIVE CONTENT HIDDEN] that it was not the right button and that I needed to use another different method of scheduling. As of now, I'm still not exactly sure why there needs to be two different scheduling processes on a platform. 2. The system is not capable of integrating with services like Stripe. It has been about a month now, and we are still not set up to take any payments.  3. The level of customization you need to provide each center makes it hard for the trainer to remember to use.  It was nice to think that the customizability of the platform would have made the software applicable for our uses, but it has instead caused more headaches. During the training, there were times that [SENSITIVE CONTENT HIDDEN] wasn't even sure what certain buttons did.  Between constantly having to rewatch training videos and constantly having to pester somebody with questions, it has not been a smooth transition. 4. UI is not intuitive.  Every time I use the I am overwhelmed and have more questions than I want.

LearnSpeed Response

4 years ago

Joyee - I think we got off on the wrong foot. My understanding is that you had hired a new admin and made her responsible for the setup and training on the same day she was hired. Your LS account setup and training specialist communicated her concern about this. Yes - LearnSpeed is a highly customizable system. We take great pride in working with every business to dial in the account so that it meets the company's current and future goals. This is a nearly impossible process if we don't have access to people who know the business practices and goals of the company we are setting up. I know that you are very busy with students. If you find the time to work with us, we certainly would welcome the opportunity to help you with your data management needs.

Evan
Vice President, Education in US
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

LearnSpeed Enabled Our Tutoring Business to Scale

5.0 8 years ago

Comments: Prior to using LearnSpeed, we had our customer information, our students' academic information, parent billing information, tutors' session logs, and card processing utilities all in different places and across several programs. LearnSpeed allowed us to handle all of the aspects of managing our tutoring business in an easy-to-use interface at a cost that was right for us, saving us time and increasing our efficiency. Without LearnSpeed, we could not have scaled our business anywhere near as successfully as we've been able to.

Pros:

LearnSpeed is excellent for keeping track of incoming leads (prospects), assigning tasks to office managers and tutors to contact parents/students, and handling tutor logs. With a few clicks, it's easy to get 100% of the relevant information for any given client without having to leave the program. My personal favorite is the logging/timesheet utility, whereby we can accurately manage and monitor client billing and tutor pay in a neat interface.

Cons:

The only complaint I've got is that session credit handling doesn't work as seamlessly as I would want, and the revenue feature could be tweaked to allow more accurate handling of income.

LearnSpeed Response

8 years ago

Thanks Evan. Improved session credits and scheduling speed are on the way!

Sandy
Strategic Partner in US
Education Management, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

We love LearnSpeed!

5.0 8 years ago

Comments: We switched over to LearnSpeed at the beginning of the last school year. After almost one year of use, we are finding ourselves extremely happy with the product. Scheduling staff and students is much more efficient than our old, cumbersome scheduling software. The LearnSpeed interface is easy to use. Reschedules and changes are a breeze.

Pros:

The LearnSpeed customer service is fantastic!!! We receive responses to our questions usually same day. Not only are our questions answered thoroughly but when our question brings up a new issue, LearnSpeed works to help us find a solution. We have never been left hanging without an answer. Clients, tutors and admin find LearnSpeed easy to use and convenient to access in the office and outside the office. The drag and drop feature for moving a session within a day makes rescheduling times very easy. The number of reports that we have access to is fabulous. We love having access to all of this data.

Cons:

LearnSpeed has something called dynamic invoicing which means that invoices can change - even after they are sent to the client. This has caused some invoicing issues for us. Also, partial payments on invoices are not reflected.

LearnSpeed Response

8 years ago

Thanks Sandy. Really appreciate the feedback.

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