Configio

Configio

by Configio

Who Uses Configio?

Small, large, nation-wide and multi-national organizations seeking a highly configurable event management and registration platform with content management and event marketing features.

What Is Configio?

Meet Configio: one robust platform with everything you need to effectively manage your events. This award-winning platform allows you to create, manage and customize individual and group registration rules, your registration website, automated marketing campaigns, surveys, documents, analytics and learning resources. Configio puts you in the driver seat by giving you the ability to configure every aspect of the attendee digital experience through Configio's feature-rich dashboard.

Configio Details

Configio

http://configio.com/

Founded 2000

Configio Pricing Overview

Configio does not have a free version and does not offer a free trial. See additional pricing details for Configio below.

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Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

Configio Features

Camp Management Software
Attendance Management
Billing & Invoicing
Calendar Management
Customer Management
Faculty/Staff Management
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Badge Management
Budgeting
Conferences/Conventions
Exhibit/Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings/Parties
Automatic Re-ordering
Commission Management
Construction Tracker
Franchise Intranet
Job Scheduling
Online Store
Website Manager
Attendee Tracking
Badge Management
Calendar Management
Class Registration
Contact Management
Custom Forms
Event Registration
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Processing
Self Check-in
Surveys & Feedback

Configio Reviews

Showing 5 of 84 reviews

Overall
4.7/5
Ease of Use
4.4/5
Customer Service
5/5
Features
4.5/5
Value for Money
4.5/5
Michael D.
Executive Director
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/12/2018

"Love this product - no other system gives you the flexibility and control"

Pros: Super easy to use, tutorial videos are great. Live support is unmatched.

Cons: After one year of use, we have nothing we would change at this point

  • Reviewer Source 
  • Reviewed on 12/12/2018
David A.
National Solutions Coordinator
Nonprofit Organization Management, 10,001+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/09/2016

"'All-in-One' robust platform with responsive customer service"

Comments: Configio has allowed our young organization to both streamline basic functions (such as email communications, event management, and webstore), as well as begin to grow into other functions and processes (such as learning management systems) within the same webspace. Customer service is very responsive and friendly, and development required for customized functions has been very detailed, straightforward, responsive to sprint changes, and delivered on time (if not sooner) than promised. I typically hesitate to give any company top ratings in all categories, but Configio is head of the class in every case.

Pros: - Responsive and Friendly Customer Service
- Price
- Obvious desire and strive at all levels of the company to know and meet the customer's needs
- Customization ability to brand and structure your products and processes as you see fit
- Regular updates with new features that incorporate customer feedback

Cons: - The learning curve for Configio is daunting at first, but you soon realize that each different piece functions similarly in process to the others. Most everything, once learned, can be applied to other features. After the initial training session and some time spent on your own, this 'con' is non-existent.
- At times it's difficult to know where to look for certain options, but that's only because of how robust the system is; regardless, options are laid out as straightforward as possible, with minimal 'clicks' to get to what you need. Additionally, the knowledge base is extensive and customer service is always happy to direct you to what you need if/when you're unable to find what's needed in the help documentation.

  • Reviewer Source 
  • Reviewed on 16/09/2016
Tina H.
Virtual Assistant
Professional Training & Coaching, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 02/01/2017

"Stellar Service, Above and Beyond Product Experience, Amazing Solutions, Great Price"

Comments: When we decided to update and redo our website several months ago we had no idea what a mess it was going to become. We started with a well-branded website company and after investing more than a month of design/build time we realized that we had been misleading by the firm and that they could not provide the outcome, functionality, or support we required for our new site. We had to start completely over. We researched several companies out there and decided to choose Configio based largely on the fact that they had so many solutions all in one platform. They could do everything we needed and more! We were a little gun-shy considering our recent experience with the previous firm, so we asked a lot of questions and the service we received upfront before we ever became a customer was unmatched. Configio's team of professionals has been there with us every step of the way with a helping hand. I have never received such stellar service anywhere! When we call, we know all of the support techs by the first name and we NEVER have to wait to reach someone, which for us, time is very important. We are more than pleased with our experience with Configio and we tell everyone about them. Their product provides complete solutions for whatever you need in regards to performance, functionality, analytics, big data, user experience, and an all encompassed platform for everything we needed to run our business. We no longer have to use multiple platforms like we did in the past. Our CRM, Email, learning system, webinars, order and event tracking, website, it's all together!
Thank You Configio!!! We love you.

Pros: Everything! The ability to have everything I need to run my business in one place. Order and Event tracking, big data, CRM, Email marketing, analytics, you name it.

Cons: It was a bit overwhelming when I first started learning it, but you soon realize that it is set up to be user-friendly and after a few days it all starts to make sense. I find my self-navigating so easily now and everything makes sense.

  • Reviewer Source 
  • Reviewed on 02/01/2017
Diane K.
Manager
Sports, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4/5
  • Ease of Use
    2/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 08/12/2019

"Lots of options "

Comments: Their customer support is top notch and willing to help, walk you through, and assist in setting things up. The Unfortunate part is that they are needed to do these things, because the system is hard to navigate.

Pros: The software has a lot offered, can be customized for your company, and it’s nice having everything in one system.

Cons: It is hard to navigate, reports are not available to show everything needed or impossible to build without a Computer Engineering degree.

  • Reviewer Source 
  • Reviewed on 08/12/2019
Verified Reviewer
Software Developer
Hospital & Health Care, 5,001-10,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    2/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 15/04/2019

"Lots of features but customizing beyond that is difficult"

Comments: We're using Configio as a portal to allow easy signup for classes and events at our company.

Pros: It allows us to a lot of valuable things with handling event details and customizing the user and admin experience, but integrating with our services has been a pain

Cons: If their out-of-the-box solution works for you, then you'll have a great time. But if you want them to add features or even if you want to use features (for example the Configio API) extensively that they apparently don't get much use from, then you'll have lots of trouble. It takes months to get any contracting work done from them, and they miss basic considerations that we were upfront about when we signed on with this product. Most of the UI customization is available just through hundreds of checkboxes - not an ideal interface.

  • Reviewer Source 
  • Reviewed on 15/04/2019