--- description: Discover the benefits and disadvantages of Guru. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guru Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [AI IT Agents](/directory/34833/ai-it-agents/software) > [Guru](/software/145390/guru) # Guru Canonical: https://www.capterra.co.uk/software/145390/guru Page: 1 / 27\ Next: [Next page](https://www.capterra.co.uk/software/145390/guru?page=2) > The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. > > Verdict: Rated **4.8/5** by 640 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Guru? Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 640 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Guru - **Location**: Philadelphia, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Guru provides a tailored platform and expertise package based on your organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization to ensure your teams and AI tools deliver trusted, permission-aware answers from day one. Best suited for mid-market and enterprise organizations with growing AI and governance needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity/News Feed - Adaptive Learning - Alerts/Notifications - Autonomous Task Execution - Calendar Management - Catalog Management - Chat/Messaging - Chatbot - Collaboration Tools - Communication Management - Content Management - Customisable Branding - Customisable Templates - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Employee Directory - Feedback Management - Full Text Search - Indexing - Knowledge Base Integration - Knowledge Base Management - Knowledge Management - Live Chat - Multi-Channel Communication - Multi-Language - Multiple Data Sources - Natural Language Processing - Natural Language Search - Pre-built Templates - Progress Tracking - Query Suggestions - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Rich Text Editor - Search/Filter - Self Service Portal - Surveys & Feedback - Task Management - Text Editing - Third-Party Integrations - User Management - Workflow Automation ## Integrations (42 total) - Bamboo - Confluence - Conversational Cloud - Deel - Degreed - Drift - Dropbox - Freshdesk - Front - Gmail - GoSquared - Google Drive - Gusto - HRIS - Intercom ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [AI IT Agents](https://www.capterra.co.uk/directory/34833/ai-it-agents/software) ## Related Categories - [AI IT Agents](https://www.capterra.co.uk/directory/34833/ai-it-agents/software) - [Knowledge Management Software](https://www.capterra.co.uk/directory/30094/knowledge-management/software) - [AI Agent Builder](https://www.capterra.co.uk/directory/34630/ai-agent-builder/software) - [Productivity Software](https://www.capterra.co.uk/directory/30968/productivity/software) - [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software) ## Alternatives 1. 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[Confluence](https://www.capterra.co.uk/software/136446/confluence) — 4.5/5 (3714 reviews) ## Reviews ### "Guru is an amazing tool for all enablement support" — 5.0/5 > **Ness** | *14 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The Guru Analytics feature allows us to understand what content is most relevant, understand behaviours of teams who do look for guru support and at what time in any project roll-out. > > **Cons**: If I had to name one it would be the manual adding of people to a collection, it would be great if everyone was added so they can be collaborators. > > Guru has really supported me in my role of enablement with the team. Helping me to crete precise content and have a user request for the guru card at a time when its needed in their enablement search. ----- ### "Really worth" — 5.0/5 > **Rafael** | *11 September 2024* | Banking | Recommendation rating: 9.0/10 > > **Pros**: Guru has an intuitive interface, it can separate the knowledge cards into libraries or domains, and separate each section inside a specific matter. > > **Cons**: Guru has an amazing search tool, but sometimes it offers me pieces of knowledge that are not fully appropriate. > > Real life saver and every single day it saves a lot of time in comparison to our previous company. ----- ### "Reliable Freelance Platform with Quality Clients" — 4.0/5 > **Mohd** | *19 July 2026* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about Guru is its easy-to-use interface, secure payment protection, and access to quality clients. It makes managing projects, communicating with clients, and receiving payments simple and reliable > > **Cons**: The only downside is that competition for some projects can be high, especially for new freelancers. It can also take a little time to build a strong profile and start receiving consistent job invitations > > Overall, my experience with Guru has been very positive. The platform is easy to use, payments are reliable, and I've been able to connect with genuine clients. Once my profile was established, finding quality projects became much easier. It's a solid platform for freelancers looking for long-term opportunities. ----- ### "Easy-to-use, quick to adopt." — 5.0/5 > **Verified Reviewer** | *22 July 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Really clear organizational structure. Verification allows an easy way to check information validity and recency. > > **Cons**: Guru has worked very well for most of our use-cases. The AI features are still rudimentary but that's not Guru's strongest point in our perspective. > > Guru is the best company wiki I've gotten the opportunity to use. It's a great all-in-one tool allowing teams to collaborate across departments easily. The collections/foldering system has allowed us to develop much clear content hierarchy. ----- ### "Enhancing Productivity a Powerful, User Centric Platform" — 5.0/5 > **Nuno** | *15 July 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The usage of cards for training Purposes, processes streamline and the Guru triggers and the standardization of Cards Templates for consistency. > > **Cons**: The inability to advise all the members automatically, when we create a new card. This delays the implementation of processes and training structure > > Guru has been positive, very efficient, user friendly with an intuitive interface and valuable to help a company streamline processes. ----- Page: 1 / 27\ Next: [Next page](https://www.capterra.co.uk/software/145390/guru?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/145390/guru) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data