Who Uses This Software?

Retail, Quick service and service providers

Average Ratings

22 reviews
  • Overall 3.5 / 5
  • Ease of Use 4 / 5
  • Customer Service 3.5 / 5
  • Features 3 / 5
  • Value for Money 3.5 / 5

Product Details

  • Starting Price US$49.00/month
  • Pricing Details Find out more about Hike plans & pricing at https://hikeup.com/pricing/
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Hike
  • https://hikepos.com
  • Founded 2015

About Hike Point of Sale

Hike up your sales using our cloud-based all-in-one retail with in-store POS software, eCommerce, inventory management, on-the-go iPad app and powerful analytics. It works on any device and works offline too.

Hike Point of Sale Features

Vendor has not completed this information.
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • eCommerce Integration
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • eCommerce

Hike Point of Sale Most Helpful Reviews

Wanted inventory control based POS solution

Reviewed on 11/10/2017
Akeel A.
Director
Retail, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall happy with Hike, miss few simple things from MYOB as mentioned in Cons

Pros: Easy to work with , well coordinated views, easy menus, well priced , Quick & excellent customer support , user friendly

Cons: need to give few more options to user e.g
*fulfilment of partially received PO, (currently it shows item 'awaiting' but later upon receival cant change the status)
* there should be a way of getting some acknowledgement that PO reached the supplier ,
* PO can be sent to more than one email addresses, simultaneously
* reports and sales figures should have the option to see them with or without GST
* a general refund option should be available... for example a customer brings back a faulty product after few weeks but lost the receipt.
We can recognise that its our product unit, but then how to refund?
* in certain situations, we want to charge higher price of the product... but cant do it in HIKE as it prints the original price underneath (in strikes through)...
so if the sold price is higher than actual... Hike should only print the higher price on receipt.... else we face an angry customer... (MYOB allows this)

Best Customer support

Reviewed on 02/02/2018
Alan W.
Director
Retail, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It saved 4 hours every week due to integration with BigCommerce + QBO . I am confident that my store inventory are in order now enabling me to focus more on sales channels rather then admin tasks.

Pros: I tried 10 POS systemc including so called big players but no one can fulfill my simple request and after hours waiting to hear back I was referred to use Hike by BigCommerce team. Simple and easy to use - trust me as I am not computer literate
integration with 3rd party software (QBO, BigCommerce). Support team was excellent
Very Competitive plans (one of the best in the market)

Cons: - Reporting section can be improved cover more areas including individual sales.
- Ipad app can play up sometimes
- Payment integrations

Great POS software for Fashion Retail/wholesale

Reviewed on 16/05/2018
Viv L.
Founder
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Saves 30% of my time and helps me understand my business while I am busy traveling away from the head office.

Pros: Ease of use - multilingual to support my staff, very intuitive, excellent support at 5 am in the morning - real 24/7. Highly recommend this software !!

Cons: would not recommend using touchscreen POS as mainly design to work with PC/Mac via browser or on an iPad with Hike IOS app.

Awesome

Reviewed on 24/10/2018
Nikhil B.
Associate
Food & Beverages, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It helped me boosting up my sales. I would like to give it 100 stars if i could!

Pros: Without it i was Zero, With it I'm a. Hero!
It is the best online POS platform I've ever visited. It boosted my sales to the sky!!

Cons: Nothing is there to like the least because every service is best.

Very easy and intuiative

Reviewed on 08/05/2019
Verified Reviewer
partner
Retail, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: GetApp
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: very easy to implement and work seamlessly with my ecommerce and accounting software

Cons: not have phone support is difficult although their live chat support is much of a breeze

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