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What is Manager SE?

Manager SE is a shop management software that helps simplify and organize all automotive repair tasks, including writing accurate estimates and ordering parts, tracking business results with integrated reports, and text messaging customers. Key features include digital parts catalogs for simplified ordering, reports for tracking revenue and sales, and contactless payment options.

Who Uses Manager SE?

Designed for repair professionals (owner/managers, service writers) in independent repair shops, service stations, automobile dealerships, educational institutions, automotive companies, and more.

Manager SE Software - Manager SE dashboard
Manager SE Software - Manager SE message center
Manager SE Software - Manager SE manage shop data

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Reviews of Manager SE

Average score

Overall
4.0
Ease of Use
3.8
Customer Service
3.5
Features
3.8
Value for Money
3.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kevin
Kevin
Owner in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

EXCELLENT PRODUCT, GREAT CUSTOMER SERVICE

5.0 7 years ago

Pros:

I'VE BEEN USING THIS SOFTWARE FOR 17 YEARS AND WOULD NOT USE ANOTHER PROGRAM TO MANAGE MY AUTO REPAIR BUSINESS. THE CUSTOMER SERVICE IS GREAT, I'VE NEVER HAD AN ISSUE THAT 1 PHONE CALL DID NOT RESOLVE. YOU WILL NOT BE DISAPPOINTED.

Cons:

SOME OF THE REPAIR PROCEDURES ARE A LITTLE VAGUE, BUT A GOOD TECHNICIAN CAN ALWAYS FILL IN THE GAPS ON THE REPAIR.

Jason
manager in US
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

mitchelle manager the best choice for the middle ground

5.0 10 months ago

Comments: postive. its vendor integration makes parts sourcing and ordering effortless

Pros:

fairly easy to use and navigate, diagnostics is pretty good. middle ground between alldata and identifix

Cons:

when compared to its main competetors it is a middle ground solution the best of both worlds i guess.

Mitchell 1 Response

9 months ago

Thank you for sharing your feedback and experience with Mitchell 1's ManagerSE shop management system. We appreciate your positive comments about its ease of use and navigation, as well as the effectiveness of its diagnostics. It's great to hear that you find it to be the perfect middle ground your shop needs! Many others also find our vendor integration for parts sourcing and ordering to be a favorite feature, making the process effortless for you. Thank you for choosing ManagerSE and for providing insights into why you switched from other management software. If there's anything else we can assist you with, please let us know. - Mitchell 1 Team In your shop, at your side

Jeff
Service manager in US
Automotive, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use and efficient

5.0 2 weeks ago New

Pros:

The ability to write repair estimates, look up labor times and parts costs all from one program

Cons:

Nothing really, it’s a really complete program

Josiah
Owner in US
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Solid Product

3.0 5 months ago

Comments: Mitchell is a well rounded program that is efficient to use after you learn some of its intricacies. It was a decent product that served us well. While it does not offer the features that many of the most up to date shops need, it does well for many.

Pros:

Very capable shop management software that includes many amenities.

Cons:

Software is dated and does not offer many of the latest options that make customer communication and presentation in the current century. Many of the settings need to accessed through different menus. It can be complicated to understand how to change some of the settings.

Nathan
Owner in Canada
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good But Outdated

4.0 4 months ago

Pros:

Manager SE is a well established company with lots of knowledge.

Cons:

Manager SE was not moving with the times of modern technology