15 years helping British businesses
choose better software

What is FarEye?

FarEye’s AI-Powered Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and CEP (courier, express & parcel) companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye has 150+ customers across 30 countries.

Who Uses FarEye?

Enterprises in Retail, Transportation and Logistics & Manufacturers across Americas, EMEA and APAC.

FarEye Software - Real-Time Insights
FarEye Software - Omnichannel Delivery
FarEye Software - Manage Carriers & Drivers
FarEye Software - Superior Customer Experience

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Reviews of FarEye

Average score

Overall
4.6
Ease of Use
4.3
Customer Service
4.6
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
57%
4
43%
Rahul
AM GPS field operations in India
Consumer Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

best option for tracking your fleet & optimize route

5.0 9 months ago

Pros:

best in industry services, very helpful in tracking fleet, optimizing routes, pre-planning of the material in transit

Cons:

no cons I found, some time just have some server errors which is normal if we use any other platform but its like very limited

Pasala
GM in India
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Last mile delivery app

4.0 4 years ago

Comments: Ontime delivery percentage is at 95%

Pros:

It's features and support which helps for last mile deliveries very effectively

Cons:

need to Keep up the resources to handle to support business needs

FarEye Response

4 years ago

Thank you for the review.

Guni
Director Projects in India
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Mara Xpress

4.0 8 years ago

Comments: We have had a roller coaster of an experience with Fareye. It was great some times but on other occasions it slowed us down. The system was not able to adapt to our new requirements quickly so it took sometime for the processes to become stable. Existing process configurations worked fine but the new developments have been challenging. We are now able to use the basic functionalities of the system but it is yet to reach the optimum level of utilisation.
There are some core functionalities that are missing from the system which make us using the system sub optimal. Some of the flow in processes is not seamless and we are still required to use manual intervention.
Having said that, we thank Fareye for being there during our start-up phase and being patient and tolerant with our requirements. We have had a great phase of growth over the last few months and Fareye has a very important role to play in that. We are now headed into the next phase and need Fareye more than ever to be on top of their game and an integral part of our journey.

Pros:

quick turn around time on most configurations that are already present in the system architecture The team has been flexible and open to implementing our requirements and receive feedback. Saroj has been a great support for our business and we really appreciate his patience and effort.

Cons:

The process flow is not seamless for us to avoid manual interventions. Some core functionalities are yet to be developed which are taking time, such as the phone no as the core search criteria. We haven't been able to use the routing because it does not work well in the UAE scenario and uses aerial distances. We have found it easier to do this manually for now.

Nitin
Head - Dsitribution &Logistics in India
Food & Beverages, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Awesome Product

5.0 4 years ago

Pros:

Ease of usage and almost Nil manual data inputs

Cons:

Some times integration with our company software gets stuck

Khaja
Country supervisor in US
Logistics & Supply Chain, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

UPS<>FAREYE

4.0 4 years ago

Comments: Helps in complete visibility of shipments, at each point. Reduces the risk of losing shipments.

Pros:

This software is customisable and easy to use, which increases the visibility in our last mile delivery processes. The same looking for the warehouse process as well. Also, the Reporting functions.

Cons:

There are few function cannot be configured, like changes in Speed,Transaction pages and Also Job window screen.

FarEye Response

4 years ago

Thank you for the review.