---
description: Discover the benefits and disadvantages of Arthur Online.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Arthur Online Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Real Estate Property Management Software](/directory/20050/real-estate-property-management/software) > [Arthur Online](/software/145260/arthur-online)

# Arthur Online

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> Arthur is an award-winning property management software designed to save your business time and money.
> 
> Verdict: Rated **3.9/5** by 16 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Arthur Online?

Landlords and letting agents with property portfolios ranging from 25-300 units.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 16 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Arthur Online
- **Founded**: 2012

## Commercial Context

- **Starting Price**: £19.00
- **Pricing Details**: Price per unit becomes cheaper according to units.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Accounting
- Billing & Invoicing
- Contact Management
- Document Management
- Guest Tracking
- Housekeeping Management
- Lease Management
- Occupancy Management
- Parking Management
- Payment Processing
- Property Database
- Rent Tracking
- Tax Management
- Tenant Portal
- Tenant Screening
- Tenant Tracking
- Vacancy Management
- Vehicle Management
- Visitor Management

## Integrations (4 total)

- Signable
- Trello
- Xero
- Zapier

## Support Options

- Chat

## Category

- [Real Estate Property Management Software](https://www.capterra.co.uk/directory/20050/real-estate-property-management/software)

## Related Categories

- [Real Estate Property Management Software](https://www.capterra.co.uk/directory/20050/real-estate-property-management/software)
- [Rental Property Management Software](https://www.capterra.co.uk/directory/30929/rental-property-management/software)
- [Property Management Accounting Software](https://www.capterra.co.uk/directory/32654/property-management-accounting/software)
- [Apartment Management Systems](https://www.capterra.co.uk/directory/32570/apartment-management/software)

## Alternatives

1. [Hostaway](https://www.capterra.co.uk/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [DoorLoop](https://www.capterra.co.uk/software/211768/doorloop) — 4.8/5 (704 reviews)
3. [ResMan](https://www.capterra.co.uk/software/135182/resman) — 4.6/5 (601 reviews)
4. [Buildium](https://www.capterra.co.uk/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews)
5. [Entrata](https://www.capterra.co.uk/software/20372/entrata) — 4.6/5 (444 reviews)

## Reviews

### "THE BEST PROPERTY MANAGEMENT SOFTWARE" — 5.0/5

> **Arpit** | *19 June 2019* | Utilities | Recommendation rating: 10.0/10
> 
> **Pros**: THE SERVICE IS FIRST CLASS AND THE THOUGHT THAT HAS GONE INTO THIS PRODUCT IS SUPERIOR TO ANYTHING ELSE ON THE MARKET. CLOUD BASED MEANS ACCESS IS NOT RESTRICTED TO THE OFFICE AND THE NATIVE IOS/ANDROID APPS MAKE THE PHONE EXPERIENCE EXCELLENT.
> 
> **Cons**: TOOK A WHILE TO GET USED TO THE NEW UI UPGRADE. THE MAILMERGE SECTION HAS BEEN OVERENGINEERED, IT WAS BETTER BEFORE THEY UPGRADED IT. ALL OPTIONS ON ONE SCREEN.
> 
> I CANNOT PRAISE MY EXECUTIVE AND THE TEAM HIGHLY ENOUGH. THIS SOFTWARE HAS ALLOWED ME TO EXPAND MY BUSINESS THREE-FOLD WITHOUT THE NEED TO HIRE STAFF. OUR TENANTS AND CONTRACTORS ALL ENJOY A BETTER EXPERIENCE. WIN WIN. KEEP UP THE GOOD WORK

-----

### "Arthur Online Review" — 4.0/5

> **Dave** | *1 September 2019* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: Simple to use and does the basics of account management well.  We have short term and long term tenancies and have found the system to be flexible for our staff to manage and track current and upcoming tenancies.  We make heavy use of flags to monitor different types of tenancy.
> 
> **Cons**: Lack of integration with our STAAH channel management software.
Statement formatting and printing using the new templates is more complex than the old system.
I would like a graphical view of all properties showing the tenancy status of each.
The advanced configuration features support the UK market well but so the Asian market that we work in.
> 
> Arthur is an excellent and easy to use property management system and has helped us grow from 5 to over 100 properties.  We would like to see it integrated with our STAAH channel management software.

-----

### "Poor Customer Service - do not use" — 2.0/5

> **Shivani** | *4 September 2023* | Real Estate | Recommendation rating: 1.0/10
> 
> **Pros**: Calender reminders of expiring tenancies
> 
> **Cons**: Not user friendly and lack of customer service.
> 
> Arhur is a very complicated system, with multiple functions doing the same thing which creates confusion. It is not user friendly, which leads to mistakes and as a result there is inaccurate info being pulled out on a daily basis. The quality of data is very poor. I requested to terminate my contract and there was no support available from the team to enable for my data to be migrated.

-----

### "Excellent lettings & contractor management" — 4.0/5

> **Mark** | *16 September 2019* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to easily put tenants in direct contact with contractors for all sorts of minor issues whilst maintaining control of spening \& work done.
> 
> **Cons**: The financials are not geared for our organisation setup.
> 
> we moved over from a spreadsheet that was used for tracking  current tenants \& deposits. Their representative makes those basic tasks so much easier and added to that the extra functionality it was a no-brainer.

-----

### "Managing HMOs using Arthur" — 5.0/5

> **Paul** | *21 June 2019* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and well suited to HMOs. Dashboard is great for overview of properties. Xero synchronisation is a big time saver. I really like the tenants ability to manage their tenancies and report problems and for me to allocate tasks to my team. There are a lot of features I am yet to try so not using Arthur to its full abilities.
> 
> **Cons**: It would be great to enter defaults like length of tenancy and other tenancy details to make adding tenants easier. Less buttons to press to sync with Xero would also be nice

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/145260/arthur-online)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/145260/Arthur-Online/> |
| en-AE | <https://www.capterra.ae/software/145260/arthur-online> |
| en-AU | <https://www.capterra.com.au/software/145260/arthur-online> |
| en-CA | <https://www.capterra.ca/software/145260/arthur-online> |
| en-GB | <https://www.capterra.co.uk/software/145260/arthur-online> |
| en-IE | <https://www.capterra.ie/software/145260/arthur-online> |
| en-IL | <https://www.capterra.co.il/software/145260/arthur-online> |
| en-IN | <https://www.capterra.in/software/145260/arthur-online> |
| en-NZ | <https://www.capterra.co.nz/software/145260/arthur-online> |
| en-SG | <https://www.capterra.com.sg/software/145260/arthur-online> |
| en-ZA | <https://www.capterra.co.za/software/145260/arthur-online> |

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