Who Uses This Software?

Small businesses and organizations, entrepreneurs, IT professionals, MSPs.

Average Ratings

202 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4.5 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
  • Training Documentation
  • Support Business Hours
    Online

Vendor Details

  • Code42
  • http://www.code42.com/

About CrashPlan

CrashPlan for Small Business provides peace of mind through easy-to-use, unlimited automatic data backup and recovery. We help small businesses and organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. Our data security solution is a product of Code42, an industry leader protecting the critical data of more than 47,000 world-class organizations, including the largest global brands.

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CrashPlan Features

  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting / Blacklisting
  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • IP Protection
  • Intrusion Detection System
  • Threat Response
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
Vendor has not completed this information.

CrashPlan Most Helpful Reviews

CrashPlan does exactly what it needs to do

Reviewed on 09/06/2017
Kyle M.
IT Architect
Facilities Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We no longer need to manage our backup infrastructure. CrashPlan takes care of this. Previously, with Windows Backup, we needed to periodically purge our backups because when using a network location, Windows Backup can't do versioning. So we'd end up filling terabytes of storage of the same files over and over again. CrashPlan fixes this problem for us!

Pros: CrashPlan is really easy to use. I love using it because I can backup to another computer for FREE! The only part of the app that is pay is if you want to backup the the Code42 cloud. If you don't use the cloud, you get easy & free backups! The versioning is also really nice. We can restore a file from any point along it's life. CrashPlan is used to backup our general file server, our email server, and our SQL database dumps. I can centrally restore any file from any server from my location. We migrated to CrashPlan from Windows Backup. It took a lot of overhead out of our backup procedure. CrashPlan has also saved our files from Virus' on a few occasions. With the outbreak of Ransomware, CrashPlan really helps save our files from being encrypted.

Cons: CrashPlan is written in Java, which means, it's pretty much the only reason I have Java installed. Supposedly, a non-Java client is coming, but who knows when or if that will happen. It is also _really_ difficult to manage on a headless server. You basically have to create a SSH tunnel, then from a separate computer 'fake' out that installation of CrashPlan into thinking it needs to connect through the SSH tunnel. Done properly, your desktop CrashPlan will connect to the CrashPlan backend on the headless server. It would be really nice to be able to manage a headless server without any SSH tunneling, or port forwarding, or any of that.

Continuous peace of mind and protection

Reviewed on 11/07/2016
Used the Software for: 2+ years
Reviewer Source 
Source: GetApp
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It just runs... You go to lunch, you go into a meeting. Its running. You go on holiday its running. Code 42 platform can be used to backup end point devices throughout the world to your own private server. Code 42's cloud servers or a combination of both. You can specify global settings or individual ones. Customising to the exact level required for you or your business. It can be deployed for a few dozen machines or thousands. It gives us viability on our servers data and endpoint client activities providing more insight than just a regular backup client.

Pros: The client is customisable. It can be deployed silently and is configurable from the machine or can be locked and the configuration done via the server. New abilities allow the user to restore data form their backups if starting again on a new machine. This can aid migrations and ease pressure on facilities. Strong encryption, compression and an easy to use interface make using the client a pleasure. Documentation is very detailed and easy to read and follow along. Code42's support are extremely helpful and pleasant!

Cons: Recent redesigns of the client and server interface have left things confusing. The attempts to make the whole system minimal results in it being more difficult and annoying to use. Some features are difficult to find or too many layers deep now. The interface is also less responsive than the previous versions and often doesn't update for a long period of time. The web interface for the main server does not work properly in Safari which is a big annoyance for us and our users. Code42 seem to be continually changing the name of the product. Crashplan Pro. Crashplan ProE, now Code42 platform. It can be confusing and again frustrating. Code 42's support team are excellent! I cannot praise them enough. However I do not have the same experience with the Sales team, Code42 are after certain customers and in that refuse and do not want to help other customers which has propogated bad will throughout the community that has supported them from a startup.

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