What Is NewBook?

NewBook's all-in-one property management suite is helping accommodation businesses streamline their operations, reduce costs, boost revenue and bookings. Our solutions offer all the tools you need to efficiently run your property in one central platform including a PMS, Booking Engine, Channel Manager, Automation, Self-Service, automated communications, reporting and so much more. It's easy to use and learn - It's property management made simple!

Who Uses NewBook?

NewBook is a powerful property management suite servicing accommodation providers including Resorts, Campgrounds, RV Parks, Marinas, Hotels, Motels, Hostels, Vacation Rentals and more!

Where can NewBook be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • by NewBook
  • Founded in 2010
  • Phone Support
  • 24/7 (Live rep)

Countries available

Australia, Brazil, Canada, China, Germany and 6 others

Languages

Chinese, English, Korean, Russian

NewBook pricing

Starting Price:

Not provided by vendor
  • Yes, has free version

NewBook has a free version.

Pricing plans

About the vendor

  • by NewBook
  • Founded in 2010
  • Phone Support
  • 24/7 (Live rep)

Countries available

Australia, Brazil, Canada, China, Germany and 6 others

Languages

Chinese, English, Korean, Russian

NewBook videos and images

NewBook video
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Features of NewBook

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communication Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customisable Forms
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Management
  • Event Scheduling
  • Facility Management
  • Faculty/Staff Management
  • Financial Analysis
  • For Campgrounds
  • For Summer Camps
  • Forms Management
  • Invoice Management
  • Marketing Automation
  • Medical Management
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Parent Portal
  • Program Management
  • Promotions Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Self Service Portal
  • Third Party Integrations

View full list of Camp Management Software

  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Channel Management
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Geographic Maps
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Inventory Management
  • Invoice Management
  • Multi-Location
  • Online Booking
  • Online Reservations
  • Permit Management
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Data
  • Rental Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Site Maps
  • Site Reservation Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Utility Billing
  • Website Integration

View full list of Campground Management Software

  • API
  • Activity Dashboard
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Catering Management
  • Channel Management
  • Credit Card Processing
  • Customer Database
  • Customisable Templates
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Single Property
  • Spa/Activity Management
  • Third Party Integrations
  • User Management

View full list of Hospitality Property Management Software

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Cash Management
  • Channel Management
  • Commission Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Discount Management
  • Dorms
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Facility Scheduling
  • GDS/OTA Integration
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimisation
  • Private Rooms
  • Promotions Management
  • Registration Management
  • Reporting & Statistics
  • Reputation Management
  • Reservations Management
  • Room Booking
  • Scheduled / Automated Reports
  • Task Management
  • Task Scheduling
  • Third Party Integrations

View full list of Hostel Management Software

  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Channel Analytics
  • Channel Management
  • Contact Management
  • Credit Card Processing
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Calendar
  • Inventory Management
  • Invoice Management
  • Kill Switch
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Location
  • Online Booking
  • Price / Margin Management
  • Promotions Management
  • Real Time Data
  • Reporting & Statistics
  • Reservations Management
  • Restriction Management
  • Room Booking
  • Room Inventory
  • Search/Filter
  • Task Management
  • Template Management
  • Third Party Integrations
  • User Management
  • Website Integration

View full list of Hotel Channel Management Systems

  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Availability Indicator
  • Ballast Table
  • Billing & Invoicing
  • Boat Maintenance
  • Booking Management
  • CRM
  • Calendar Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Management
  • Financial Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Marina Management
  • Maritime Crew Management
  • Nautical Cargo Transportation
  • Nautical Charts
  • Ocean Shipping
  • Online Booking
  • Price / Margin Management
  • Real-time Updates
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Routing
  • Sales Reports
  • Scheduling
  • Self Service Portal
  • Storage Management
  • Task Management
  • Third Party Integrations
  • Weather Charts
  • Work Order Management

View full list of Marine Software

  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Channel Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Discount Management
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Scheduling
  • Group Reservations
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • SMS Messaging
  • Social Media Integration
  • Third Party Booking
  • Third Party Integrations
  • Website Integration

View full list of Online Booking Systems

  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • For Vacation Rentals
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Currency
  • Online Booking
  • Owner Statements
  • Payment Processing
  • Price / Margin Management
  • Ratings / Reviews
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Room Booking
  • Task Management
  • Template Management
  • Third Party Integrations
  • Vendor Management
  • Website Integration
  • Website Management
  • WordPress Integration
  • Work Order Management

View full list of Vacation Rental Software

Alternatives to NewBook

More NewBook alternatives

Reviews of NewBook

Read all 28 reviews

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.8
Features
4.6
Value for Money
4.3

Reviews by score

5
23
4
4
3
1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jermaine W.
Jermaine W.
Consultant in UK
Verified LinkedIn User
Hospitality
Used the Software for: 2+ years
Reviewer Source

Amazing!

5 4 years ago

Pros:

A very easy to use system that was very easy to implement and is great value for money. I love the fact that there are always updates, which means that Newbook are always ahead of the game when it comes to features. The support team are very friendly and know their stuff and the Wiki and support request features are all great. My favourite features that other systems do not offer is the read receipt of emails sent through the system and the feature suggestions. Once up and running, the direct connection with Airbnb will be

Cons:

Direct connections are that are offered are very Australian based and do not fit into the London Hotel & Apartment sector.

NewBook Response

4 years ago

Hi Jermaine, Thank you for your recent review of NewBook. We are happy to see everything is going well! We have added some global integrations this year and are always looking to add more. If there are any in particular that you¿re looking for, feel free to add a feature suggestion so others can vote and the team can review your requests. Best Regards, The NewBook Team

Pelin U.
Complex General Manager in Germany
Hospitality, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

NewBook combines multiple booking channels for us

5 last year

Comments: NewBook is pretty fine to meet our needs in multiple channel booking management and helps us avoid multiple bookings and update the availability in all online sales channels as well as in our website and this way we avoid multiple bookings and helps us save time in booking operations.

Pros:

Management of all reservation channels is really a hard operation especially if you have a website that already has a huge demand and always there is the risk of multiple bookings or delays in updating the room availability. NewBook solves our multiple channel reservation problem along with the reservations in our website so that whenever we accept a booking through a particular sales channel, Newbook reflects it to all other remaining channels as well as our website.

Cons:

NewBook neither cover our requirements in-hotel facility reservation side like SPA bookings nor helps us to provide digitization in providing access to our other services such as room service. That would be better to have a version that covers the in-hotel service portfolio along with multi-channel room booking management.

Alternatives Considered: Hotelogix and ReservationKey

Reasons for Choosing NewBook: NewBook is better with its feature to manage multiple sales channels along with our website which was the dominant factor in our switch.

Switched From: ReservationKey

Reasons for Switching to NewBook: Multiple sales channel management module of NewBook was much more better then the others.

NewBook Response

last year

Hi Pelin, Thank you so much for sharing your experience with NewBook! We appreciate your feedback and we're very happy to hear you're enjoying using our system. Please feel free to add your suggestions for hotel management features to our Feature Suggestion page - our team is constantly reviewing votes and requests for future development! Kind regards, The NewBook team

Heidi C.
Owner/Manager in Australia
Hospitality, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Fantastic Product

5 last month New

Comments: The implementation of Newbook has helped with our time management, processes and sales.

Pros:

Easy to use, affordable and the staff at Newbook are extremely friendly, helpful and experienced.

Cons:

As we have not been with Newbook for very long there is nothing that comes to mind at this time.

Alternatives Considered: RMS Cloud

Reasons for Switching to NewBook: As we are a small caravan park therefore it was mainly the cost. We also had a couple of good reviews about Newbook from friends and other businesses.

NewBook Response

4 weeks ago

Hi Heidi, Thank you for sharing your review of NewBook! It's great to hear that you've enjoyed your experience so far, and we can't wait to keep delivering valuable features to you. We hope you have a happy holiday season! Kind Regards, The NewBook Team

Prasad K.
Business owner in Australia
Hospitality, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Very unprofessional team ,

3 3 years ago

Comments: Initially they were good, but later sales people sold me expensive version but it was totally not value for money.
Support system is very bad specially when you have issues.It is not supported by lot of websites.

Pros:

Payment system integration, and taking payment is very easy

Cons:

Support very poor , very complex to use , do not provide connection to lot of websites

NewBook Response

3 years ago

Hi Prasad, It is disappointing to see that you are posting this incorrect review of NewBook on Capterra. Our team provided solutions to all of your needs and complex requirements. Our system can be either easy or complex depending on how complex your individual property/rate setup is. As a property management system NewBook has a large number of OTA's directly connected such as Expedia Group, Hotels.com, Booking.com, AirBnB, HomeAway, TripAdvisor, Trip.com Agoda, Lido and many others but we never promoted to have hundreds like a separate channel manager would, i.e Siteminder (which we also support). If posting a bad review is an attempt to avoid paying your outstanding bills I can assure you we do not operate that way and are confident potential clients will see the large number of positive reviews and know we really do take care of our clients and offer top notch service and support. Regards, Shaye Illich Business Development Manager

Paul R.
Park Owner in Australia
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Newbook at Lakes Main Holiday Park

5 3 months ago

Comments: Intergration and time saving plus less room for error. Support staff and assistance is absolutely first class - nothing is a hassle, every single time we have called they have been fantastic. That really says a lot to me as a person whose been in numerous businesses over 21 yrs.

Pros:

Simple enough to use, very visual and easy to customise. It offers excellent tutorial videos and Newbook seem to be continually adding features/new capabilities.

Cons:

Unsure. I really don't have any major gripes with it at this point..

Alternatives Considered: RMS Cloud

Reasons for Choosing NewBook: Referred from another Park Owner - the old system was exactly that - old

Reasons for Switching to NewBook: Suggested to me by a friend who owns a Park and he is using RMS but said Newbook better and he is considering switching.

NewBook Response

2 months ago

Hi Paul, Thank you for sharing your experience with NewBook so far! It's great to hear that you're saving time, finding the system easy to learn and that our support team are doing such a great job. Thanks again for the review! Kind Regards, The NewBook Team