SmartFreight

by Interactive Freight Systems

Who Uses SmartFreight?

If you ship goods to your customer or other business we have a shipping solution for you. From Pharmaceuticals to Tyres, Office Supplies to Electrical Wholesale, 100 to 500,000 Items a week.

What Is SmartFreight?

No two journeys are the same. But now youll always know what to expect.
Get a clear view of all your freight.
SmartFreight is the easier way to manage your shipping needs. Our suite of shipping solutions puts hundreds of possible transport providers and routes at your fingertips, offering total flexibility, and access to the information you need, every step of the way.

SmartFreight Details

Interactive Freight Systems

http://smartfreight.com

Founded 1997

SmartFreight pricing overview

SmartFreight does not have a free version.


Starting Price

Not provided by vendor

Free Version

No

SmartFreight deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online

SmartFreight Features

  • 3PL Management
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Management
  • Booking Management
  • Client Portal
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customisable Reports
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Document Management
  • EDI
  • Estimating
  • Fleet Management
  • Import/Export Management
  • International Forwarders
  • Inventory Management
  • Invoice Management
  • LTL / Shared Truckload
  • Labeling
  • Local Forwarders
  • Location Tracking
  • Maintenance Scheduling
  • Order Management
  • Order Tracking
  • Quotes/Estimates
  • Rate Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Route Management
  • Route Optimisation
  • Scheduling
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Transportation Management
  • Truckload Management
  • Warehouse Management
  • Waybills

View full list of Freight Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Air Shipping
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Bills of Lading
  • Container Shipping
  • Customer Database
  • Customisable Branding
  • Data Import/Export
  • Delivery Tracking
  • Document Management
  • EDI
  • Freight Shipping
  • Ground Shipping
  • Import/Export Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Labeling
  • Multi-Location
  • Ocean Shipping
  • Order Management
  • Order Tracking
  • Package Tracking
  • Parcel Shipping
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real-time Updates
  • Reporting & Statistics
  • Returns Management
  • Search/Filter
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shipping Services Integration
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management

View full list of Shipping Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Bills of Material
  • Compliance Management
  • Customisable Reports
  • Data Visualisation
  • Demand Forecasting
  • Document Management
  • EDI
  • Forecasting
  • Import/Export Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Procurement Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Sales & Operations Planning
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • Workflow Management

View full list of Supply Chain Management Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Communication Management
  • Customer Database
  • Customer Management
  • Data Import/Export
  • Delivery Tracking
  • Dispatch Management
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Fuel Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Invoice Management
  • Location Tracking
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Order Management
  • Order Tracking
  • Performance Metrics
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Route History
  • Route Management
  • Route Optimisation
  • Routing
  • Scheduling
  • Shipping Management
  • Task Scheduling
  • Third Party Integrations
  • Transportation Management
  • Work Order Management

View full list of Transportation Dispatch Software

SmartFreight Alternatives

More SmartFreight alternatives

SmartFreight Reviews for UK Users

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 4.1
Customer Service 4
Features 3.9
Value for Money 3.9

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Verified Reviewer
National IT Manager
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/12/2018

"Easy to use multiple carrier software!"

Comments: Makes our life easy!

Pros: Easy to use and the support is great with any issues!

Cons: No problems so far, any problems have been solved while on the phone or via remote support. No pushing of upgrades to more expensive versions to fix 'bugs'

  • Reviewer Source 
  • Reviewed on 18/12/2018
Kane M.
Warehouse/Sales
Consumer Goods, 5,001-10,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 16/07/2019

"SmartFreight Review"

Comments: Smartfreight is a good way to link TOLL and TNT and other couriers together, and has made life easy to organise urgent con-notes to keep our customers happy. Have ever rarely had a system fault with SmartFreight.

Pros: It was easy to convert over to and quick to create con-notes for orders.

Cons: Sometimes getting help from customer service was difficult and would not call back.

  • Reviewer Source 
  • Reviewed on 16/07/2019
Verified Reviewer
Logistics Manager
Construction, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 27/11/2018

"Does most things well"

Comments: Having gone from Smartfreight, to the sparkling lights of a popular freight broker, with their own software, we came back with our tail between our legs. The freight broker for all their promises of customer service and rapport with carriers, couldn't follow through and our customers were seriously impacted by the outcome.
Coming back to Smartfreight and trying to replicate all the bells and whistles (email notifications for clients of consignment status, reporting of delays) was mostly smooth. Its a work in progress making tweaks and requesting changes to fix the issues we encounter.
Overall, a pleasant experience if you're prepared to think outside the box to solve problems that you will face.

Pros: Big # 1, has to be the convenience of creating all of our consignments for various carriers in the one software suite. For basic pc users in a warehouse, this can save a lot of confusion having everything look the same and all consignment information in the one place.
2) There can be a dizzying amount of options to configure the software to your liking.... alot of them extra paid features.

Cons: 1) Was not initially aware that our forwarders are charged a nominal amount, per manifest line for the privilege of having Smartfreight do their IT for them.
Some carriers on-charge cost to us, some would absorb.
2) Careful when choosing a software like Smartfreight, that you don't assume it just does everything that your previous software offering did... check the new options as well as functions you take for granted.
3) Being that the software services so many carriers, simple options can be restricted and locked down, (creating extra work for the user), just because they are accounting for a different carrier that has that requirement.

  • Reviewer Source 
  • Reviewed on 27/11/2018
Robert F.
Manager
Mechanical or Industrial Engineering, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 29/07/2019

"Review"

Pros: Least cost routing

Cons: No native integration with our SAP system. Currently using software created by our SAP partner to interface with smartfreight.

Vendor Response

by Interactive Freight Systems on 30/07/2019

Thank you for the feedback

  • Reviewer Source 
  • Reviewed on 29/07/2019
Sharone T.
Dispatch operator
Warehousing, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 17/07/2019

"IFS Smartfrieght"

Comments: Smartfreight is used for majority of the work load here. It is used daily to dispatch most of the goods for our customers.
In the 5 years i have been using this program it has always been reliable.

Pros: The software is easy for people to learn and use throughout the day.
I haven't had too many issues but If something did go wrong i can trust that the support team will be able to help me fix the problem promptly.
being able to scan a barcode and have that connote pop up in front of you is so handy.

Cons: The way you have to log in can sometimes be a pain but its really not that big of an issue.

Vendor Response

by Interactive Freight Systems on 18/07/2019

Thank you for the feedback

  • Reviewer Source 
  • Reviewed on 17/07/2019