---
description: Discover the benefits and disadvantages of Second CRM.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Second CRM Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Second CRM](/software/144727/second-crm)

# Second CRM

Canonical: https://www.capterra.co.uk/software/144727/second-crm

> Cloud based easy to use software to improve customer relationships, increase sales and much more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Second CRM?

Small sized single location companies to large regional enterprises, across multiple industries and geographies.

## About the vendor

- **Company**: Soft Solvers Solutions
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Base system (foundation) starting at $10/month/user and add-ons starting at $36/month/user&#10;For more details, https://www.secondcrm.com/pricing
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Dutch, English, French, Hungarian, Indonesian, Italian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: India, Singapore

## Features

- Activity Dashboard
- Alerts/Notifications
- Calendar/Reminder System
- Contact Management
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Document Storage
- Email Management
- For Insurance Industry
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (9 total)

- Adobe Commerce
- ENet Docs
- Google Calendar
- Microsoft 365
- QuickBooks Online Advanced
- Shopify
- Stripe
- WooCommerce
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software)
- [Knowledge Base Software](https://www.capterra.co.uk/directory/32454/knowledge-base/software)
- [Sales Tracking Software](https://www.capterra.co.uk/directory/32744/sales-tracking/software)
- [IT Ticketing Systems Software](https://www.capterra.co.uk/directory/32623/it-ticketing-systems-software/software)
- [Insurance CRM Software](https://www.capterra.co.uk/directory/32554/insurance-crm/software)

## Alternatives

1. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/144727/second-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/144727/Second-CRM/> |
| en-AE | <https://www.capterra.ae/software/144727/second-crm> |
| en-AU | <https://www.capterra.com.au/software/144727/second-crm> |
| en-CA | <https://www.capterra.ca/software/144727/second-crm> |
| en-GB | <https://www.capterra.co.uk/software/144727/second-crm> |
| en-IE | <https://www.capterra.ie/software/144727/second-crm> |
| en-IL | <https://www.capterra.co.il/software/144727/second-crm> |
| en-IN | <https://www.capterra.in/software/144727/second-crm> |
| en-NZ | <https://www.capterra.co.nz/software/144727/second-crm> |
| en-SG | <https://www.capterra.com.sg/software/144727/second-crm> |
| en-ZA | <https://www.capterra.co.za/software/144727/second-crm> |

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