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SAP SuccessFactors HCM
SAP SuccessFactors HCM Overview:
What is SAP SuccessFactors HCM?
SAP SuccessFactors is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world.
With 100+ localizations, it delivers real-time visibility and connected solutions across core HR, payroll, talent management, learning, analytics, planning, and employee experience.
More than 10,000 organizations use SAP SuccessFactors to improve every employee experience, workforce decision, and people process.
Empower your workforce with AI-driven self-service, learning, performance, and development tools that help people work faster and smarter.
Identify top talent from a unified source of people and skills data that supports both HR and business goals.
Stay compliant and agile with built-in legal and regulatory updates tailored to local business needs.
Accelerate time to value with proven HR best practices and a global partner ecosystem, turning every employee into a success story.
Who Uses SAP SuccessFactors HCM?
SAP SuccessFactors is a global, AI-powered cloud HR suite ideal for organizations of all sizes, helping 10,000+ firms enhance talent, decisions, compliance, and experience across 100+ localizations.
Where can SAP SuccessFactors HCM be deployed?
Cloud-based
On-premise
View 6 more
Overall rating
See all reviews
Based on 288 reviews
Reviews sentiment
Positive
75%
Neutral
19%
Negative
6%
Starting Price
US$75.60
Per User, Per Month
Free trial
About the vendor
- SAP
- Founded in 1999
SAP SuccessFactors HCM support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Show more details
Afghanistan, Albania, Algeria, Andorra, Angola
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Afghanistan
- Albania
- Algeria
- Andorra
- Angola
- Antigua & Barbuda
- Argentina
- Armenia
- Australia
- Austria
- Azerbaijan
- Bahamas
- Bahrain
- Bangladesh
- Barbados
- Belarus
- Belgium
- Bhutan
- Bolivia
- Bosnia & Herzegovina
- Botswana
- Brazil
- Brunei
- Bulgaria
- Burkina Faso
- Cambodia
- Canada
- Chile
- China
- Colombia
- Croatia
- Cyprus
- Czechia
- Côte d’Ivoire
- Denmark
- Ecuador
- Egypt
- Estonia
- Faroe Islands
- Fiji
- Finland
- France
- Germany
- Gibraltar
- Greece
- Greenland
- Guernsey
- Hong Kong SAR China
- Hungary
- Iceland
- India
- Iran
- Iraq
- Ireland
- Isle of Man
- Italy
- Jamaica
- Japan
- Jersey
- Jordan
- Kazakhstan
- Kenya
- Kiribati
- Kuwait
- Kyrgyzstan
- Laos
- Latvia
- Lesotho
- Liberia
- Liechtenstein
- Lithuania
- Luxembourg
- Madagascar
- Malawi
- Malaysia
- Maldives
- Malta
- Marshall Islands
- Mauritania
- Mauritius
- Mexico
- Micronesia
- Moldova
- Monaco
- Mongolia
- Montenegro
- Netherlands
- New Zealand
- Niger
- Nigeria
- North Macedonia
- Norway
- Oman
- Palau
- Papua New Guinea
- Paraguay
- Peru
- Philippines
- Poland
- Portugal
- Qatar
- Romania
- Russia
- Rwanda
- Samoa
- San Marino
- Saudi Arabia
- Senegal
- Serbia
- Sierra Leone
- Singapore
- Slovakia
- Slovenia
- Solomon Islands
- Somalia
- South Africa
- South Korea
- Spain
- St Kitts & Nevis
- St Lucia
- St Vincent & the Grenadines
- Suriname
- Sweden
- Switzerland
- Tajikistan
- Tanzania
- Thailand
- Togo
- Tonga
- Trinidad & Tobago
- Tunisia
- Tuvalu
- Türkiye
- Uganda
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
- Uzbekistan
- Vanuatu
- Vatican City
- Venezuela
- Vietnam
- Yemen
- Zambia
- Zimbabwe
- Åland Islands
Languages
Show more details
Arabic, Brazilian Portuguese, Bulgarian, Catalan, Chinese
Languages
Languages that the product is available in.
- Arabic
- Brazilian Portuguese
- Bulgarian
- Catalan
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- European Portuguese
- Finnish
- French
- German
- Greek
- Hebrew
- Hindi
- Hungarian
- Indonesian
- Italian
- Japanese
- Korean
- Latvian
- Lithuanian
- Malay
- Norwegian
- Polish
- Portuguese
- Romanian
- Russian
- Serbian
- Serbian
- Slovak
- Slovenian
- Spanish
- Swedish
- Thai
- Traditional Chinese
- Turkish
- Ukrainian
- Vietnamese
Compare with a popular alternative
Show more details
SAP SuccessFactors HCM
US$75.60
month
Free version
Free trial
3.8 (288)
3.7 (288)
3.8 (288)
VS.
Starting Price
Pricing Options
Ease of Use
Value for Money
Customer Service
US$10.00
month
Free version
Free trial
4.6 (3,097)
4.5 (3,097)
4.5 (3,097)
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Top rated features
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Capterra verified reviews for SAP SuccessFactors HCM
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Overall rating
Based on 288 reviews
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Liz
Executive Advisor in UK
Management Consulting, 10,000+ Employees
Used the Software for: 1+ year
"Middle of the road"
7 March 2024
Poor for an ease of use and easy to find what i need to do.
It has potential but is frustrating.
The formatting of objectives look v different on screen as you enter them to what they look like once entered. Needs more structure.
Plus output reports dont exist so we (as a dept) copy each individuals details or the year into a ppt slide for each individual at the end of the year.
An excel or sharepoint workflow is cheaper and more effective from a users pov.
It has potential but is frustrating.
The formatting of objectives look v different on screen as you enter them to what they look like once entered. Needs more structure.
Plus output reports dont exist so we (as a dept) copy each individuals details or the year into a ppt slide for each individual at the end of the year.
An excel or sharepoint workflow is cheaper and more effective from a users pov.
Pros:
Its a positive move to have a system for performance management and objective setting available on yoir computer and mobile
Cons:
Its complicated.
Its not focused on users. Its not intuitive. The ways to access different elements of the system to change employee flags, see updates in the workflow and use the system are scattered around the page. Some on the top, some on the left, one half way down the page. I waste a lot of time trying to find what im needing to do.
Really does need taking apart and reengingeering with easy or use for the user.
Reviewer Source
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Sandy
Project engineer in UK
Computer & Network Security, 2–10 Employees
Used the Software for: 1-5 months
"Good people management"
16 March 2025
Step w learning curve but once you understand things it’s ok
Pros:
Integrated will into existing systems and process
Cons:
Can be a bit difficult to set up initially
Reviewer Source
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Gabe
Operations Manager in US
Building Materials, 10,000+ Employees
Used the Software for: 2+ years
"SuccessFactors a little outdated"
17 October 2024
utilizing SuccessFactors for applicant tracking, job, postings, goal-setting, and it’s training platform integration are good but the environment or GUI could use an overhaul
Pros:
Suite is accessible on mobile platform increasing training adherence.
Cons:
Platform is clunky and software environment is something out of the early 2000’s
Reviewer Source
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Michael
Quality Engineer in US
Aviation & Aerospace, 51–200 Employees
Used the Software for: 1+ year
"Terrific tool; every business should have such an application"
8 January 2025
It's been a very welcomed interaction. I would have liked having this tool at my previous employers.
Pros:
Intuitively simple. Comfortable design; not overwhelming. A central hub for other pertinent applications; one stop shop.
Cons:
Nothing to convey here. The only issues I've had have been connectivity issues due to internal security protocols.
Reviewer Source
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David
Director of People and Culture in Canada
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 1+ year
"Product is best in the business for performance management software"
21 April 2025
Excellent product, Is easy to deploy and be the administration in the back end. has the feature to "be another user" to identify issues/problems.
Pros:
Performance Management system is the best in the business. It is so easy to use and very customizable. Never had another review system as good as this one.
Cons:
You have to purchase the suite and not able to have the standalone product. It limits the option to have this system.
Reviewer Source
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