--- description: Discover the benefits and disadvantages of SAP Crystal Reports. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SAP Crystal Reports Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Business Performance Management Software](/directory/30051/business-performance-management-software/software) > [SAP Crystal Reports](/software/144572/sap-crystal-reports) # SAP Crystal Reports Canonical: https://www.capterra.co.uk/software/144572/sap-crystal-reports Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/144572/sap-crystal-reports?page=2) > With SAP Crystal Reports 2020, you can create powerful, richly formatted, dynamic reports from virtually any data source. Buy for $495. > > Verdict: Rated **4.3/5** by 174 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SAP Crystal Reports? Business intelligence users and decision makers from small businesses all the way to the world's most renown companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 174 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SAP - **Founded**: 1999 ## Commercial Context - **Starting Price**: €479.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: SAP Crystal Reports is available at $495. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Germany, United States ## Features - API - Access Controls/Permissions - Ad hoc Query - Ad hoc Reporting - Customisable Dashboard - Customisable Reports - Dashboard - Data Connectors - Data Import/Export - Data Management - Data Visualisation - Drag & Drop - Forecasting - KPI Monitoring - Multiple Data Sources - Performance Metrics - Predictive Analytics - Reporting & Statistics - Reporting/Analytics - Scheduled/Automated Reports - Search/Filter - Self Service Data Preparation - Strategic Planning - Trend Analysis - Visual Analytics - Visual Discovery ## Integrations (4 total) - Microsoft Excel - Microsoft Outlook - Microsoft SQL Server - Oracle Database ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Performance Management Software](https://www.capterra.co.uk/directory/30051/business-performance-management-software/software) ## Related Categories - [Business Performance Management Software](https://www.capterra.co.uk/directory/30051/business-performance-management-software/software) - [Reporting Tools](https://www.capterra.co.uk/directory/30053/reporting/software) - [HR Analytics Software](https://www.capterra.co.uk/directory/31064/hr-analytics/software) - [Business Intelligence Platform](https://www.capterra.co.uk/directory/23/business-intelligence/software) - [Dashboard Software](https://www.capterra.co.uk/directory/30839/dashboard/software) ## Alternatives 1. [Google Analytics 360](https://www.capterra.co.uk/software/177042/google-analytics) — 4.7/5 (8090 reviews) 2. [Microsoft Power BI](https://www.capterra.co.uk/software/176586/power-bi) — 4.6/5 (1878 reviews) 3. [Tableau](https://www.capterra.co.uk/software/77260/tableau) — 4.6/5 (2351 reviews) 4. [Better Reports](https://www.capterra.co.uk/software/1011380/better-reports) — 4.9/5 (167 reviews) 5. [Looker](https://www.capterra.co.uk/software/169053/looker) — 4.5/5 (282 reviews) ## Reviews ### "SAP Crystal Reports- an innovative tool for all your advanced reporting and Analytics" — 5.0/5 > **Verified Reviewer** | *18 August 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: a. Excellent dashboard with inbuild AI coding language b. Based on python language and solid UI/UX design c. Securely linked with other tools like SAP ABAP, Tableau and google workspace d. Ample amount of storage space with Realtime tracking e. AI enabled automation available which makes your report effective and customized > > **Cons**: a. Way too expensive for unlimited access license, not right for small-med enterprises b. API integration with non google support tools are a bit problematic. It needs inhouse product team to work on. > > Overall, a great tool for advanced reports with complex commands ----- ### "Outdated software." — 2.0/5 > **Miranda** | *6 February 2025* | Retail | Recommendation rating: 5.0/10 > > **Pros**: It connected to our POS system to make reports. > > **Cons**: When we upgraded out POS system we are no longer about to send out reports. It was hard to actually make reports with the report builder. > > It used to work fine until the software became outdated. ----- ### "Inventory Manager" — 4.0/5 > **Gareth** | *19 March 2026* | Apparel & Fashion | Recommendation rating: 5.0/10 > > **Pros**: What I liked most about SAP Crystal Reports was the level of control it gives over both data and presentation. I could take complex operational data and turn it into clean, structured reports with custom logic and formatting, which made it much easier for stakeholders to understand and act on > > **Cons**: I found Crystal Reports powerful but somewhat outdated and not very intuitive, especially for complex reports or large datasets. > > My experience with SAP Crystal Reports has been positive overall. It’s a powerful tool for creating detailed, formatted reports, though it can be a bit complex at first. I’ve enjoyed using it to analyze data and produce insights for decision-making. ----- ### "Good reporting solution for small and medium enterprise" — 3.0/5 > **Daniel** | *5 May 2025* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: Ability to create nice report and connect to a multiple data source. Good solution for small and medium business. > > **Cons**: A bit complex at the beginning to setup reports. Especially formulas. > > Good solution for financial reports like sales or productivity report. ----- ### "Get it DONE with SAP Crystal Reports\!" — 5.0/5 > **Richelle** | *16 June 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: SAP makes invoicing for clients extremely easy\! It also allows you to track time for services rendered extremely easy\! > > **Cons**: Nothing\! It is very efficient for what I do within in. Most of all, it is easy to use and easy to understand. > > SAP Crystal Reports has helped me tremendously with keeping up with our services time and making sure that I am billing correctly. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/144572/sap-crystal-reports?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/144572/sap-crystal-reports) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data