--- description: Discover the benefits and disadvantages of SAP Crystal Reports. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SAP Crystal Reports Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Business Performance Management Software](/directory/30051/business-performance-management-software/software) > [SAP Crystal Reports](/software/144572/sap-crystal-reports) # SAP Crystal Reports Canonical: https://www.capterra.co.uk/software/144572/sap-crystal-reports Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/144572/sap-crystal-reports?page=2) > With SAP Crystal Reports 2020, you can create powerful, richly formatted, dynamic reports from virtually any data source. Buy for $495. > > Verdict: Rated **4.3/5** by 175 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SAP Crystal Reports? Business intelligence users and decision makers from small businesses all the way to the world's most renown companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 175 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SAP - **Founded**: 1999 ## Commercial Context - **Starting Price**: €479.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: SAP Crystal Reports is available at $495. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Germany, United States ## Features - API - Access Controls/Permissions - Ad hoc Query - Ad hoc Reporting - Customisable Dashboard - Customisable Reports - Dashboard - Data Connectors - Data Import/Export - Data Management - Data Visualisation - Drag & Drop - Forecasting - KPI Monitoring - Multiple Data Sources - Performance Metrics - Predictive Analytics - Reporting & Statistics - Reporting/Analytics - Scheduled/Automated Reports - Search/Filter - Self Service Data Preparation - Strategic Planning - Trend Analysis - Visual Analytics - Visual Discovery ## Integrations (4 total) - Microsoft Excel - Microsoft Outlook - Microsoft SQL Server - Oracle Database ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Performance Management Software](https://www.capterra.co.uk/directory/30051/business-performance-management-software/software) ## Related Categories - [Business Performance Management Software](https://www.capterra.co.uk/directory/30051/business-performance-management-software/software) - [Reporting Tools](https://www.capterra.co.uk/directory/30053/reporting/software) - [HR Analytics Software](https://www.capterra.co.uk/directory/31064/hr-analytics/software) - [Business Intelligence Platform](https://www.capterra.co.uk/directory/23/business-intelligence/software) - [Dashboard Software](https://www.capterra.co.uk/directory/30839/dashboard/software) ## Alternatives 1. [Microsoft Power BI](https://www.capterra.co.uk/software/176586/power-bi) — 4.6/5 (1886 reviews) 2. [Google Analytics 360](https://www.capterra.co.uk/software/177042/google-analytics) — 4.7/5 (8098 reviews) 3. [Tableau](https://www.capterra.co.uk/software/77260/tableau) — 4.6/5 (2356 reviews) 4. [Better Reports](https://www.capterra.co.uk/software/1011380/better-reports) — 4.9/5 (173 reviews) 5. [Google Data Studio](https://www.capterra.co.uk/software/190616/data-studio) — 4.5/5 (337 reviews) ## Reviews ### "Reporting Tool for Detailed Business Documents" — 4.0/5 > **Gabriel** | *3 July 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: SAP Crystal Reports offers extensive report customization and formatting capabilities. It excels at generating highly structured business reports and integrates well with numerous database systems. > > **Cons**: The interface feels dated compared with newer reporting platforms. Designing complex reports can also require significant experience. > > SAP Crystal Reports continues to be a dependable reporting solution for organizations requiring detailed, print-ready documents. Although newer alternatives provide more modern interfaces, Crystal Reports remains effective for traditional business reporting. ----- ### "SAP Crystal Reports- an innovative tool for all your advanced reporting and Analytics" — 5.0/5 > **Verified Reviewer** | *18 August 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: a. Excellent dashboard with inbuild AI coding language b. Based on python language and solid UI/UX design c. Securely linked with other tools like SAP ABAP, Tableau and google workspace d. Ample amount of storage space with Realtime tracking e. AI enabled automation available which makes your report effective and customized > > **Cons**: a. Way too expensive for unlimited access license, not right for small-med enterprises b. API integration with non google support tools are a bit problematic. It needs inhouse product team to work on. > > Overall, a great tool for advanced reports with complex commands ----- ### "Outdated software." — 2.0/5 > **Miranda** | *6 February 2025* | Retail | Recommendation rating: 5.0/10 > > **Pros**: It connected to our POS system to make reports. > > **Cons**: When we upgraded out POS system we are no longer about to send out reports. It was hard to actually make reports with the report builder. > > It used to work fine until the software became outdated. ----- ### "Crystal Reports is robust yet easy to use" — 5.0/5 > **Verified Reviewer** | *5 March 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Crystal Reports is very friendly for the non programmer. For someone working in the analytics industry and not well versed in programming, this product works very well. > > **Cons**: Sometimes the groupings can be confusing and the hierarchy of where to put the groups in the report. > > My experience with Crystal Reports has been positive and I keep going back to the product if I ever need to develop reporting and I do not have time to code a new program. ----- ### "Inventory Manager" — 4.0/5 > **Gareth** | *19 March 2026* | Apparel & Fashion | Recommendation rating: 5.0/10 > > **Pros**: What I liked most about SAP Crystal Reports was the level of control it gives over both data and presentation. I could take complex operational data and turn it into clean, structured reports with custom logic and formatting, which made it much easier for stakeholders to understand and act on > > **Cons**: I found Crystal Reports powerful but somewhat outdated and not very intuitive, especially for complex reports or large datasets. > > My experience with SAP Crystal Reports has been positive overall. It’s a powerful tool for creating detailed, formatted reports, though it can be a bit complex at first. I’ve enjoyed using it to analyze data and produce insights for decision-making. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.co.uk/software/144572/sap-crystal-reports?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/144572/sap-crystal-reports) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data