--- description: Discover the benefits and disadvantages of Qualifacts Insync. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Qualifacts Insync Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [Qualifacts Insync](/software/144484/insync-emr) # Qualifacts Insync Canonical: https://www.capterra.co.uk/software/144484/insync-emr Page: 1 / 17\ Next: [Next page](https://www.capterra.co.uk/software/144484/insync-emr?page=2) > Qualifacts InSync is made to scale with your practice with the ability to turn on additional tools and capabilities as you need them. > > Verdict: Rated **4.5/5** by 390 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Qualifacts Insync? We support practices in Behavioral and Mental Health, Substance Use and Opioid Addiction, Community and Government Health Agencies, Clinics, Physical, Occupational and Speech Language Therapy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 390 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Qualifacts - **Location**: Nashville, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$75.00 - **Pricing model**: Per User - **Pricing Details**: Contact InSync for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling - Billing & Invoicing - Calendar Management - Claims Management - Claims Scrubbing - Client Portal - Clinic Interoperability - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customisable Forms - Customisable Templates - Decision Support Systems - Document Management - Drug Reference Database - E-Prescribing - EMR/EHR - EPCS Compliant - Electronic Payments - Faculty/Staff Management - For Medical Purposes - For Physical Therapy - Formulary Management - HIPAA Compliant - Inventory Management - Invoice History - Invoice Management - Medical Billing - Medication History - Medication Management - Patient Communications - Patient Intake - Patient Monitoring - Patient Records Management - Patient Scheduling - Payment Processing - Physician Scheduling - Prescription Renewal - Progress Notes - Recurring Appointments - Remittance Advice - Remote Treatment Planning - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Therapy Notes - Third-Party Integrations - Treatment Planning - Video Conferencing ... and 20 more features ## Integrations (1 total) - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.uk/directory/30217/mental-health/software) - [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software) - [Medical Software](https://www.capterra.co.uk/directory/20029/medical-practice-management/software) - [Telemedicine Software](https://www.capterra.co.uk/directory/30949/telemedicine/software) - [e-Prescribing Software](https://www.capterra.co.uk/directory/30975/eprescribing/software) ## Alternatives 1. [EHR YOUR WAY](https://www.capterra.co.uk/software/118789/ehr-your-way) — 4.9/5 (526 reviews) 2. [CounSol.com](https://www.capterra.co.uk/software/124769/counsol-com) — 4.7/5 (827 reviews) 3. [TherapyNotes, LLC](https://www.capterra.co.uk/software/118981/therapynotes-com) — 4.7/5 (951 reviews) 4. [Valant EHR Suite](https://www.capterra.co.uk/software/81298/valant-behavioral-health-ehr) — 4.1/5 (332 reviews) 5. [Kipu](https://www.capterra.co.uk/software/156391/kipu-emr) — 4.7/5 (213 reviews) ## Reviews ### "Insync Review 2024" — 4.0/5 > **Crystal** | *26 November 2024* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Most reports export to excel making it easier to get the reporting that is being asked for > > **Cons**: There are too many ways to get to the same spot in the system or accomplish the same this. I recognize that this is also a pro, but it makes training difficult. > > It is an EMR that also accomplishes full billing. There are many products that can be integrated and customized to the needs of the agency. ----- ### "Billing Manager" — 4.0/5 > **Regina** | *21 November 2024* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: Reporting capabilities, claims options, work que's > > **Cons**: Time it takes to correct a problem, the repositioning of the screen when opening a new screen. > > We have been extremely happy with Insync so far, we're only a few months in but the amount of options and reporting is amazing. ----- ### "Undecided too many problems with the software" — 3.0/5 > **Larry** | *5 December 2024* | Mental Health Care | Recommendation rating: 4.0/10 > > **Pros**: Has some nice features, enjoy the clinical charting schedule feature > > **Cons**: continual errors, very difficult to fix complex issues, causing billing delays, not keeping their word > > Average, upset with broken promises, delays in getting paid due to program errors, I appreciate how hard the care center works to resolve issues, at times not worth the cost ----- ### "1ST REIVEW" — 4.0/5 > **KELLY** | *4 December 2024* | Mental Health Care | Recommendation rating: 6.0/10 > > **Pros**: IT IS USER FRIENDLY. AND LEARNING A LOT. > > **Cons**: WHEN THE PATIENTS NAME POPS UP AUTOMATIVLY AND THAT'S NOT THE PATIENT YOU ARE WANTING THERE. > > SO FAR IT HAS BEEN FINE. TOOK ME A WHILE TO FIGURE OUT SOME OF THE THINGS BUT IT IS WORKING OUT ----- ### "A mediocre review" — 3.0/5 > **Michele** | *3 December 2024* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: It is not as good as the credible product. I like the color scheme and the layout. > > **Cons**: The helpdesk staff are friendly but there are too many repeat tickets. The helpdesk does not know how to handle a small company with no experience in managing a health record. For example--change in codes requires more than a fee schedule change many other tickets to be put in. Terrible experience. One year of addressing this issue so we can bill the service-unacceptable. > > I am not sure I would invest in it again. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.co.uk/software/144484/insync-emr?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/144484/insync-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data