Who Uses This Software?

Appzen helps your finance team focus on the problematic ~5% of spend, while feeling confident that 100% of spend is validated prior to any payment.

Average Ratings

6 reviews
  • Overall 3.5 / 5
  • Ease of Use 3.5 / 5
  • Customer Service 4.5 / 5
  • Features 3.5 / 5
  • Value for Money 3 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Documentation
  • Support 24/7 (Live Rep)
    Online

Vendor Details

  • AppZen
  • https://www.appzen.com/
  • Founded 2012

About AppZen

AppZen delivers the worlds leading AI platform for modern finance teams. Starting with business spend, we automate manual process, uncover problems, and optimize decisions for enterprises around the globe, including one-fourth of the Fortune 500. Our platform is a must-have for finance leaders to reduce spend, comply with policy, and streamline process.

AppZen Features

  • Chatbot
  • For Healthcare
  • For Sales
  • For eCommerce
  • Multi-Language
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Alerts/Notifications
  • Asset Tracking
  • Audit Planning
  • Compliance Management
  • Dashboard
  • Forms Management
  • Issue Management
  • Mobile Access
  • Risk Assessment
  • Task Management
  • Workflow Management
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customisable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

AppZen Most Helpful Reviews

Recommend

Reviewed on 12/10/2018
Verified Reviewer
Accounts Payable Specialist Corporate Card and Expense
Automotive, 10,001+ Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall experience with AppZen satisfactory. The system improved our audit process and we don't have plans to switch back to the older process. I recommend it.

Pros: The software is very friendly and easy to use, we have people starting auditing and picking up in speed very quick. The artificial intelligence saves the time of the whole team, so we can focus the attention only on real problems. We have been finding expenses out of the policy that we were not able to find before, such as Flight Upgrades and Car Rental Upgrades.

Cons: It is still a new software, and there are some cases that we can't fully audit in Appzen, and the reporting tool is still limited. But they are making improvements constantly, they have deployments every 2 weeks, and we can notice that the system is getting better over time.

Second pair of eyes...smart, easy and informative

Reviewed on 15/10/2018
Esme V.
Sr. Finance Analyst
Semiconductors, 10,001+ Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: AppZen has been a easy tool to manage. Our customer rep has been great to work with and has always answered our questions and action items in a timely manner. So far, great experience.

Pros: Detects transactions that are following company's policy and in case there are any questions, AppZen provides an overview of the policy and why it was flagged. AppZen is continually adjusting and improving their program.

Cons: Reporting, it would be great if AppZen was able to provide a downloadable reporting tool where users/admins can view "live" reports. For example, what expenses were approved/rejected in certain categories.

Review

Reviewed on 12/10/2018
Megan M.
Accounts Payable Specialist
Automotive, 10,001+ Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My experience has been positive overall. There are opportunities for the program to be further developed and improved, but I've been pleased with what it's allowed us to find while auditing thus far. Our main point of contact at AppZen, two of the representatives has been incredibly responsive and great to work with.

Pros: The functionality, for example, it's ability to find duplicate expenses. The amount of effort to catch things like that were near impossible previously.

Cons: We'd like more robust reporting capabilities.

Just being honest

Reviewed on 12/10/2018
Chris K.
Travel & Expense Coordinator
Internet, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source 
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: it flagged a lot of expenses that we normally do not check.

Cons: does not recognize international dates, cannot calculate different currencies

Better than most expense tools

Reviewed on 26/09/2018
Verified Reviewer
Human Resources Manager
Media Production, 10,001+ Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It's easy to figure out how to input in receipts and mileage without any upfront training. It's intuitive enough to figure out on your own which is nice. My expenses are routed quickly through the system, approved, and paid out quicker than other expense tools I've used in the past.

Cons: No real weak spots to mention. I suppose the user interface could use a face lift on the desktop version.

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