--- description: Discover the benefits and disadvantages of FormAssembly. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FormAssembly Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [FormAssembly](/software/144453/formassembly) # FormAssembly Canonical: https://www.capterra.co.uk/software/144453/formassembly Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/144453/formassembly?page=2) > Easy-to-use, yet highly customizable form builder \& data collection platform with an uncompromising stance on security and compliance. > > Verdict: Rated **4.5/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses FormAssembly? FormAssembly is an ideal web form solution for Enterprises and SMB organizations that need secure, scalable, and automated data collection processes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 103 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FormAssembly - **Location**: Bloomington, US - **Founded**: 2006 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Start a trial to experience the platform for yourself. Contact the FormAssembly team for a custom quote. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Danish, Dutch, English, European Portuguese, French, German, Greek, Japanese, Portuguese, Slovak, Slovenian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czechia and 83 more ## Features - Access Controls/Permissions - Alerts/Notifications - Attendee Tracking - Audit Trail - Calendar Management - Collaboration Tools - Compliance Management - Conditional Logic - Contact Management - Customisable Branding - Customisable Forms - Customisable Questions - Customisable Templates - Data Analysis Tools - Data Capture and Transfer - Data Import/Export - Data Security - Document Imaging - Document Management - Drag & Drop - Electronic Signature - Feedback Management - File Sharing - Forms Creation & Design - Forms Management - Live Results Sharing - Marketing Automation - Mobile Access - Mobile Signature Capture - Multi-Channel Distribution - Multi-Party Signing - Multiple Question Types - Offline Response Collection - Online Polling - Payment Processing - Question Branching - Question Library - Reminders - Remote Data Capture - Reporting/Analytics - Skip Logic - Status Tracking - Survey/Poll Management - Template Management - Templates - Third-Party Integrations - URL Customisation - Visual Analytics - Workflow Automation ## Integrations (25 total) - AWeber - Chargent - Docmosis - Drupal - FreshBooks - GoTo Webinar - Google Drive - Google Sheets - Google Workspace - HubSpot CRM - Mailchimp - Marketo Measure - Microsoft Excel - PayPal - Postman ... and 10 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.capterra.co.uk/directory/30739/digital-signature/software) ## Related Categories - [Digital Signature Software](https://www.capterra.co.uk/directory/30739/digital-signature/software) - [Data Collection Software](https://www.capterra.co.uk/directory/32475/data-collection/software) - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) - [Document Generation Software](https://www.capterra.co.uk/directory/31576/document-generation/software) - [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software) ## Alternatives 1. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (971 reviews) 2. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5298 reviews) 3. [Jotform](https://www.capterra.co.uk/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) 4. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17618 reviews) 5. [Microsoft Forms](https://www.capterra.co.uk/software/1025299/microsoft-forms) — 4.6/5 (326 reviews) ## Reviews ### "Easy to use and customise." — 4.0/5 > **Rebecca** | *12 March 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Integration with Salesforce and customisation. Ease of form development and field mapping. Has greatly assisted with streamlining our processes. > > **Cons**: The form response output could be much better formatted. Would be good if the infographs on the response pages could be downloaded in an editable format. Occasionally, staff are unable to answer queries if they fall outside that for which help articles have already been written. > > Very pleased overall. The basics are very easy to learn and implement. the integration with Salesforce was key for us. ----- ### "Great and easy to use" — 5.0/5 > **Aakash** | *1 May 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: It is extremely easy to use and allows you to make forms exactly the way you want. The platform allows you a lot of freedom with your choices for customisation and input types. > > **Cons**: It's not the cheapest option. And unlike other similar platforms, the pricing structure is not clear from simply looking at the site ----- ### "A best in class form tool with few drawbacks" — 5.0/5 > **Sarah** | *27 April 2026* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: FormAssembly is a best in class form building tool and we've tried many. The features are either at parity or exceed the other tools I've had experience with over my tenure as a Marketing Technologist. But the real engine of the tool lies in it's 'workflows' - programs that allow complex decision making at the back end of each form and allow you to connect to different APIs. This unlocks many more capabilities than your average form tool and made it win our company's preferred vendor spot. > > **Cons**: For large organizations FA does not scale cost well. The cost per user exceeds what many enterprise organizations are willing to pay for the functionality. While the UI is straightforward, the tool takes some getting used to due to the level of customization for each field. The integration touchpoints in their connector tool are smooth but also take some tweaking and getting used to. You're likely to fail your first few tests when setting up an integration with a CRM for example. Another drawback lies in it's excel connector - a feature we rely on heavily. They do not integrate directly into Microsoft Sharepoint, instead posting responses to an excel file on one person's OneDrive. The connector also randomly loses it's authenticator connection, making our spreadsheets blank. This has been a frustration for our company as we require this feature for many use cases. If you're comfortable with pulling responses directly from the tool instead, you won't encounter this bug. > > What won me over on FA was its ability to double post to our various form tools in disperate marketing automation systems. While they do not yet have a connector to Salesforce Marketing Cloud Advanced (a big miss for us), they do have connectors to Pardot, Eloqua, and the original Salesforce Marketing cloud. Learning the ins and outs of the tool took some effort but it was well worth it and their free academy and training tools were a serious help. ----- ### "10/10 would recommend" — 5.0/5 > **Chantelle** | *6 March 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Almost everything\! To highlight a few: Paying for users vs \# of responses is SO helpful for a not-for-profit, especially when sometimes it's very difficult to predict how many responses a form will get. The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector has gotten more development and more features, it just keeps getting better. The quarterly webinars outlining new features are incredibly helpful to see what is being developed and released, as well as getting ideas for further efficiencies and broadening our use cases. > > **Cons**: The customer support is good, I would love to see the chat feature enabled for a more instant response. The documentation is good, however I'd love to see more updates with the new features and consistency in the support library, and perhaps some easier navigation. > > We chose FormAssembly after a thorough comparison with other products, and it has not disappointed. We started out with a few use cases we wanted to solve for, but as we've grown more comfortable we use it for a lot more. I'd absolutely recommend it to anyone\! ----- ### "Form Assembly review" — 4.0/5 > **Beverly** | *26 May 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Great customer support and ease of creating forms, including lengthy ones with many add-on questions that display if the first question is "yes". Ability to hide questions if a previous response in "no". Easy integration with other products such as Salesforce, Box and iATS. > > **Cons**: Save and Resume is unwieldy (confusing and complicated) without upgrading to Teams at greater expense. In our case we do not need the other upgrades in Teams. > > Very good. It serves our purpose. 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