18 years helping British businesses
choose better software
Local product
What is Subbly?
Subbly is a subscription-first commerce platform with everything you need to successfully run your subscription-first business including: a drag & drop website builder, subscription plans, membership plans, regular one-time products, shipping rules, order management, a funnel builder for up-sells and cross-sells, automations & integrations, inventory management, customer login area, and API, and much more.
And above all else, an incredible support team and community to help you at every step.
Who Uses Subbly?
D2C brands, entrepreneurs, home businesses, local retailers, and marketers.
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Reviews of Subbly
Subbly is popular
Comments: The one really cool thibg about subbly is that they do not hold your data hostage allowing you to switch platforms at any given time,unlike all of the other major platforms out there. This is crucial for a small business owner. The website is full of information and shows you everything you need to know. Easy to read and follow.
Pros:
Subbly is a popular subscription box platform that offers a comprehensive solution for businesses looking to start or manage subscription services. Its super easy to use, you dont have to be a computer genius to use this. The subscription plans can be customized, theres good customer service, but most importantly it is a platform that alliws you to build your website (or transfer your old one) manage your subscriptions, and provides e-commerce. Thats everything you neec for managing a subscription business.
Cons:
This platform can be kind of pricey , especially for small business owners. It also has fewer third party integrations which does not give you flexibility.
Alternatives Considered:
Love subbly ❤️
Comments: Ive rarely needed customer support as its a fairly easy platform to set up and use (i am a technophobe btw! So this says a lot) however on the rare occasion ive needed support the team have been fab! Very quick too. Really cant say that for a lot of big platforms like wix, faire or mailerlite that i use often but are beyond frustrating to work with.
Pros:
I do love subbly😍 my subbox would have churned out by now without subblys toolkit and the addons function is definitely helping the bottom line and ultimately my stress levels cause for every 1 that leaves at least 2 more have doubled their box 📦 😀
Cons:
They are a newish platform so all functionality isnt in place as yet. The subbly i signed up to 2 years ago is a baby compared to the subbly of today. But they are constantly evolving and taking feedback from founders in the industry so are on the leading edge of all developments so im excited to see where well both end up! 😀
Poor support
Comments: Poor customer service, chatbot kept repeating the same response despite my explaining the issue. The survey would not accept a nil response number, so couldnt progress alteration of extras. The conclusion was a brand new client lost.
Pros:
none,nada, nothing, zilch, zero, really unhelpful
Cons:
Not being able to alter/change a subscription easily.
If your in the subscription box industry, try subbly
Comments: overall Subbly has been a game changer for my business.
Pros:
Subbly customer service is amazing, staff are quick to respond and super helpful.
Cons:
I haven't found anything that I dislike, between the constant updates with new features and fast customer service I have no complaints
Great Job Guys!
Comments: My overall experience was great! I highly recommend them if you are looking for a membership platform. I have tried other like Thinkific, LeanWord, and ClickFunnels. I ran into brink walls with them. Subbly platform and customer service is the best I have experienced.
Pros:
Super helpful. I'm not an IT guy and ger frustrated. I almost quit the platform. [sensitive content hidden] did a great job creating video to show me what I needed to do.
Cons:
A few on the customer staff need more training. I felt like I was running is circles with a few of them.
