--- description: Discover the benefits and disadvantages of Nutshell. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.co.uk/software/144340/nutshell Page: 1 / 26\ Next: [Next page](https://www.capterra.co.uk/software/144340/nutshell?page=2) > Nutshell is a sales, marketing and engagement platform that helps B2B organizations work together to win more deals. > > Verdict: Rated **4.4/5** by 619 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Nutshell? Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 619 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Nutshell - **Location**: Ann Arbor, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$13.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. NUTSHELL SALES FOUNDATION: $13/user/month (billed annually) or $19/user/month (billed monthly). NUTSHELL SALES GROWTH: $25/user/month (billed annually) or $32/user/month (billed monthly). NUTSHELL SALES PRO: $42/user/month (billed annually) or $49/user/month (billed monthly). NUTSHELL SALES BUSINESS: $59/user/month (billed annually) or $67/user/month (billed monthly). NUTSHELL SALES ENTERPRISE: $79/user/month (billed annually) or $89/user/month (billed monthly). NUTSHELL MARKETING: Send 150 messages/month for free. Paid subscriptions start at just $5/month. NUTSHELL ENGAGEMENT: Use text messaging and web chat in your CRM. $16/user/month (billed monthly). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Finland, France, Germany, Norway, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - Activity Dashboard - Alerts/Notifications - Batch Processing - CAN-SPAM Compliance - Calendar Management - Calendar/Reminder System - Campaign Analytics - Campaign Management - Campaign Scheduling - Contact Database - Contact Management - Customer Database - Customer Segmentation - Customisable Reports - Customizable Fields - Data Import/Export - Document Storage - Email Management - Email Marketing - Email Tracking - Event Triggered Actions - Interaction Tracking - Landing Pages/Web Forms - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Lead Segmentation - Mobile Access - Mobile Optimization - Opportunity Management - Performance Metrics - Pipeline Management - Quotes/Estimates - Reporting/Analytics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Shared Contacts - Subscriber Management - Task Management - Third-Party Integrations - WYSIWYG Editor - Workflow Management ... and 1 more features ## Integrations (101 total) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - ActiveEdge - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze ... and 86 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) ## Related Categories - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Email Marketing Software](https://www.capterra.co.uk/directory/30013/email-marketing/software) - [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software) - [Online CRM Software](https://www.capterra.co.uk/directory/30072/online-crm/software) ## Alternatives 1. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 2. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 5. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "Roderick Review" — 5.0/5 > **Roderick** | *9 February 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Great service from \[sensitive content hidden\] and the team at nutshell who were patient and very friendly and helped resolve my issues. > > **Cons**: The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet available in the UK. > > Fabulous. Great service and superb product. Happy to recommend this anywhere I go in the future to my clients and colleagues. ----- ### "Simple, reliable CRM with excellent support for small teams" — 4.0/5 > **Ross** | *17 December 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Nutshell is a solid, well thought through CRM that works particularly well for a small team. The interface is simple and intuitive, which makes it easy to onboard new users and keep day to day usage consistent. Customer support is a real strength - the team are always quick to respond and genuinely helpful when questions or issues come up. For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity. > > **Cons**: Reporting could be more powerful and flexible, especially as you start to want deeper insights. We also found limitations with the built in web forms and tracking, which meant we eventually had to move lead capture to a third party tool. While it works very well for a small team, there are some open questions around how it would scale for larger or more complex organisations. > > Overall, we have had a positive experience with Nutshell. It is a reliable, easy to use CRM that covers the essentials well and keeps things simple. Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation. There are areas that could be improved, particularly reporting and lead tracking, but on balance we are happy with the platform. ----- ### "Nutshell Review" — 4.0/5 > **Matthew** | *21 March 2025* | Wholesale | Recommendation rating: 7.0/10 > > **Pros**: Its a good system to manage leads and potential customers. I like that you can schedule tasks, meetings and calls. > > **Cons**: I don't like that it can be hard to find leads. > > My overall experience has been positive and I do use it daily. ----- ### "Nutshell - The only pipeline tool you'll need" — 5.0/5 > **Javier** | *10 June 2024* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: It's easy to use, keeps me in check and it means I don't have to worry about admin. It has tonnes of features and integrates with my emails meaning everything is recorded automatically including meetings. > > **Cons**: Lots of pay walls plus there's no easy to use sales automation > > I use nutshell all day every day and it's the main reason my sales production is so good. It keeps me in check and reminds me of what I need to do and when. ----- ### "Nutshell for startups and micro businesses" — 5.0/5 > **Maria** | *18 April 2024* | Translation & Localization | Recommendation rating: 2.0/10 > > **Pros**: Easy to set up, easy to use, very intuitive and uncomplicated. Reasonable price > > **Cons**: The integrations for financial reporting needing to be charged separately. The cost of the integrations would be double the cost of the monthly subscription. > > Excellent. The support is very accessible, even thought we have at least 5hrs of time difference. The AI helper is also very handy ----- Page: 1 / 26\ Next: [Next page](https://www.capterra.co.uk/software/144340/nutshell?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/144340/nutshell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data