15 years helping British businesses
choose better software

What is Device42?

Autodiscover, manage, visualize, and control their infrastructure with Device42. Gain a complete understanding of your hardware, software, network and its interdependencies, improve security, and mitigate the impacts IT and network changes. Capabilities include: DCIM with drag'n'drop building, room, and photo-realistic rack layout tracking, IPAM, Cable management, Password management, Dependency mapping & visualization, Power and environmental monitoring, Power control, and more!

Who Uses Device42?

Ideal for organizations that need a single source of truth from one data center to multiple datacenters, and those that have hybrid IT, including resources and applications in multiple clouds.

Where can Device42 be deployed?

Cloud-based
On-premise

About the vendor

  • Device42
  • Located in West Haven, US
  • Founded in 2010

Device42 support

  • Phone Support
  • Chat

Countries available

Australia, Brazil, Canada, China, Denmark and 18 others

Languages

English

Device42 pricing

Starting Price:

US$20.00/year
  • Yes, has free trial
  • Yes, has free version

Device42 has a free version and offers a free trial. Device42 paid version starts at US$20.00/year.

Pricing plans

About the vendor

  • Device42
  • Located in West Haven, US
  • Founded in 2010

Device42 support

  • Phone Support
  • Chat

Countries available

Australia, Brazil, Canada, China, Denmark and 18 others

Languages

English

Device42 videos and images

Device42 Software - Spot Trends and Balance Workloads for More Effective Capacity Planning
Device42 Software - Balance Compute and Memory Across Hosts with Real-World Data
Device42 Software - Manage Power Cost, Document Your Carbon Footprint, and Mitigate Risk of Failure
Device42 Software - Discover, Design, and Troubleshoot Application Environments
Device42 Software - Gain Cross-Cloud Visibility of Workloads
View 6 more
Device42 video
Device42 Software - Spot Trends and Balance Workloads for More Effective Capacity Planning
Device42 Software - Balance Compute and Memory Across Hosts with Real-World Data
Device42 Software - Manage Power Cost, Document Your Carbon Footprint, and Mitigate Risk of Failure
Device42 Software - Discover, Design, and Troubleshoot Application Environments
Device42 Software - Gain Cross-Cloud Visibility of Workloads

Features of Device42

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Capacity Management
  • Change Management
  • Change Planning
  • Color Codes/Icons
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Dashboard
  • Data Visualisation
  • Device Auto Discovery
  • Drag & Drop
  • Hierarchical Mapping
  • IT Asset Management
  • IT Reporting
  • Inventory Management
  • Issue Auditing
  • License Management
  • Location-Based Mapping
  • Maintenance Scheduling
  • Map Exporting
  • Patch Management
  • Performance Monitoring
  • Real-Time Monitoring
  • Real-Time Notifications
  • Relationship Mapping
  • Remote Access/Control
  • Reporting/Analytics
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Supplier Management

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Reviews of Device42

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.7
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
8%
3
3%
Geraldo
Geraldo
Senior Manager, IT Infrastructure and Cloud Operatioons in Canada
Verified LinkedIn User
Financial Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Device42 give you great insights and control over your infrastruccture.

5.0 2 years ago

Comments: From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org.

Pros:

It's easy to set-up and get up-and-running in days with a close-to-perfect coverage

Cons:

It can be overwhelming for some folks, but the customer success team is great in covering that.

Verified Reviewer
Verified LinkedIn User
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

D42 is a comprehensive and well developed small market solution

5.0 2 years ago

Comments: Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations.

Pros:

Easy installation, configuration, and ongoing management.

Cons:

modular licensing for various components

Alternatives Considered: ServiceNow

Reasons for Switching to Device42: Cost overall. API functionality. Elevations and mapping features.

Kriss
Process developer in Sweden
Computer Networking, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Useful, rough and improving

3.0 5 years ago

Comments: We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present. Would definitely recommend the product. As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt.

Pros:

The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going.

Cons:

The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented. The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it. If you use bonding/port channels, expect that most of the network visualisation breaks down.

Verified Reviewer
Verified LinkedIn User
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

One of the best DCIM platforms out there with an API that allows great possibilities

5.0 6 years ago

Comments: This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business.

Pros:

One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices.

Cons:

With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped.

Verified Reviewer
Verified LinkedIn User
Building Materials, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Device42 review

5.0 5 years ago

Comments: The support is great and helps us when we have both large and small questions. The dependency chart is
appreciated by our change manager.

Pros:

Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information.

Cons:

The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections.