Concord

Who Uses Concord?

Small, medium, and enterprise businesses. Concord is used by Legal, Sales, Procurement, HR, and virtually anyone who deals with contracts.

What Is Concord?

Concord is the only tool you need for all your contracts. Spend less time juggling between applications, editors, and e-signature tools and save money.
Over 500,000+ companies trust Concord with their contracts.
With Concord, you can: draft, negotiate, sign, and manage every contract across your organization all in one place; work the way you want on Concord, Word, or Google Docs; collaborate with everyone your teams, customers, and vendors. Get started in minutes, not months.

Concord Details

Concord

http://www.concordnow.com/

Founded 2014

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Concord pricing overview

Concord has a free version and offers a free trial. Concord paid version starts at US$279.00/month.


Starting Price

US$279.00/month

Pricing Details

Free version covers up to 3 users.

Free Version

Yes

Free Trial

Yes

Concord deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Concord Features

  • Buy Side (Suppliers)
  • Completion Tracking
  • Compliance Tracking
  • Contract Lifecycle Management
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • Pre-built Templates
  • Sell Side (Customers)
  • Specialty Contracts
  • Version Control
  • Workflow Management

View full list of Contract Management Software

  • Audit Trail
  • Authentication
  • Auto Reminders
  • Customisable Templates
  • Document Analytics
  • Mobile Signature
  • Multi-Party Signing
  • Task Progress Tracking

View full list of Digital Signature Software

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

View full list of Document Management Software

Concord Alternatives

More Concord alternatives

Concord Reviews for UK Users

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.4
Customer Service 4.6
Features 4.3
Value for Money 4.6

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Eric L.
Strategic Advisor
Computer Software, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 03/11/2016

"Bootstrap to Growth"

Comments: I'm a fan of ease of use, as a long time SaaS user a product needs to be easy to use right away and i want to be able to get to work quickly. Concord has built just that . When needing to get a contract out quickly and struggling with making the contract sound "legal" enough Concord delivers. Concord has helped me take a 1 man PR agency to a 10 person Agency in 6 months.

Pros: Ease of use, easy to roll out to the team as we grow and we don't need to hold hands to get contracts out

Cons: None, the customer service is second to none

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 03/11/2016
Clint B.
Legal Counsel
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 08/05/2020

"A Good Contract Management Platform to use"

Comments: Like most contract management platforms I've used, Concord is good but not perfect. All contract management systems have pros and cons, but Concord is the best I've seen... so far.

Pros: Most liked features are:
1. Bulk Importing existing contract portfolios into Concord
2. Search function - fast, accurate and easy to use
3. Sharing contracts with others is very easy and secure

Cons: Largest complaints are: 1. Records of draft contracts can not be changed to "signed" where a contract is executed outside of Concord. So if I started drafting and negotiating a contract in Concord and then had the final contract executed by way of a scanned copy or even DocuSign I have to create a new contract record in Concord. All negotiation history, internal / external discussions, etc are lost. This is one issue that is preventing wider adoption in my organisation. 2. Editing template contracts in Concord does not support features lawyers are ordinarily accustomed to. E.g. unable to use autonumbering in templates, unable to use indenting of template documents well. This become annoying when importing a Word or PDF document to create a template. Not all documents will import correctly, yet the native text editing features do not allow a user to 're-create' the form and structure of the original document as a template. 3. E-signature solution does not provide enough flexibility a signing request to be forwarded by an outside person (i.e. counterparty) to an authorised signatory. Concord's native e-signature solution kind of assumes the person who I share a negotiated draft document to is the person who can sign for that company. In an enterprise environment, this is not always the case as company's have rules on delegated authorities. 4. E-signature solution is limited in fields required to complete execution. End user signing experience is ok but not great.

  • Reviewer Source 
  • Reviewed on 08/05/2020
Jahnavi P.
sr legal counsel
Airlines/Aviation, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 14/12/2020

"best document management system for the price"

Pros: Shared document editing; approval workflow

Cons: Version history is harder to see at times

  • Reviewer Source 
  • Reviewed on 14/12/2020
Katie L.
  • Overall Rating
    1 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 23/03/2017

"Got custom fields you need to access? Run away!!"

Comments: We contracted with Concord over a year ago and have experienced two very disappointing situations: (1) We started working with Concord in April of 2016. We were guaranteed connection to our custom Salesforce fields within 30 days before we signed our contract in June (only out-of-the-box fields are accessible at this time). Once those 30 days passed, we still were not able to connect custom fields and were then 100% gold star guaranteed it would be working by the end of 2017 (note this is still seven months after initial promise). As of March 2017, we are still not able to connect to the custom fields. We have been paying for a severely handicapped service all this time with no offer of account credit, or any sort of response as to when the custom fields will actually be available. On top of that... (2) One of our users that we have been paying for is not able to connect his API key at all to the Concord platform. We have been in contact with their Customer Service department at least a dozen times regarding this and keep getting the same general response that the tech team is "working hard to investigate the issue". To add insult to injury, our last two emails requesting a response have not received any response. It's been over 30 days since they last responded at all. We feel ignored, lied to and very disrespected as a customer. The saddest part is that we really love everything else about the platform! But if it won't connect to the fields we need, or connect to our user at all, it's not valuable and causing productivity issues. Get it together Concord. At least RESPOND to your customers. And if you are going to promise something to a customer to get them to sign a contract, FOLLOW THROUGH.

  • Reviewer Source 
  • Reviewed on 23/03/2017
Dana K.
Manager
Music, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/12/2020

"Concord - the Best application for Contracts!"

Comments: It has been a lifesaver!

Pros: I loved that I can save templates of our contracts and that it keeps track of our signed and completed contracts and I don't have to store them locally. It is safe and secure and it also makes it easy for our customers to use and sign!

Cons: I would say I wish that they would have an option to make a payment section after they sign the contract

  • Reviewer Source 
  • Reviewed on 10/12/2020