Zoom Meetings

by Zoom Video Communications

Who Uses Zoom Meetings?

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

What Is Zoom Meetings?

Zoom Meetings are easy, reliable, and secure, providing HD video, audio, and content sharing across everything from your mobile and desktop devices to telephones and conference room systems. Special features include cloud and local recording with transcripts and multi-user annotation capabilities via screen share. Easy access with one click, chat across platforms and share files all with encrypted, compliant settings for extra security.

Zoom Meetings Details

Zoom Video Communications

https://zoom.us

Founded 2011

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Starting price

£11.99/month
US$13.50/month
US$99.00/one-time
US$25.00/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version Yes

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

Zoom Meetings deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Zoom Meetings Features

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Mobile Access
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing
  • Workflow Management

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  • API
  • Access Controls/Permissions
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  • Audience Analytics
  • Audience Engagement
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Content Management
  • Customisable Branding
  • Drag & Drop
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • Interactive Content
  • Live Chat
  • Live Streaming Production
  • Meeting Management
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Distribution
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • Performance Monitoring
  • Presentation Streaming
  • Real Time Analytics
  • Real Time Data
  • Real-time Broadcasting
  • Reporting & Statistics
  • Scheduling
  • Session Recording
  • Social Media Integration
  • Social Media Streaming
  • Split/Multi-Screen
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Editing
  • Video Management
  • Video Monetisation Tools
  • Video Streaming
  • Video Support
  • Visual Analytics

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  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Agenda Management
  • Application Encryption
  • Attendee Management
  • Audio Calls
  • Breakout Rooms
  • Calendar Sync
  • Collaboration Tools
  • Customisable Branding
  • Document Management
  • File Sharing
  • HD Audio/Video
  • Host Controls
  • Internal Meetings
  • Live Chat
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Mobile Access
  • Presentation Streaming
  • Private Chat
  • Recording
  • Reminders
  • Reporting/Analytics
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • Surveys & Feedback
  • Third Party Integrations
  • User Management
  • Video Conferencing
  • Video Layouts/Views
  • Virtual Backgrounds

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  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Business Process Automation
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  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Templates
  • Data Import/Export
  • Database Creation
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Chat
  • Third Party Integrations
  • To-Do List
  • Workflow Management

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  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • File Management
  • File Transfer
  • Live Chat
  • Meeting Management
  • Monitoring
  • Prioritisation
  • Progress Tracking
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • SSL Security
  • Single Sign On
  • Softphone Software
  • Tagging
  • Task Management
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  • Time Zone Tracking
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  • Video Chat
  • Video Conferencing
  • Workflow Management

View full list of Remote Work Software

  • API
  • Access Controls/Permissions
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  • Annotations
  • Availability Indicator
  • Brainstorming
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Recording
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Customisable Branding
  • Desktop / Browser Sharing
  • Document Storage
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • File Management
  • File Transfer
  • Live Chat
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Participant Screen Sharing
  • On-Demand Recording
  • On-Demand Webcasting
  • Presentation Streaming
  • Presenter Control Management
  • Real Time Screen Sharing
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Surveys & Feedback
  • Targeted / Locked Screen Sharing
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Management
  • Video Streaming
  • Video Support
  • Whiteboard

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  • Alerts/Notifications
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  • Conferencing
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  • Event Management
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  • Polls/Voting
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  • Private Chat
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  • Recording
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • Surveys & Feedback
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  • Two Way Audio & Video
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  • Collaboration Tools
  • Communication Management
  • Conferencing
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  • Email Invitations & Reminders
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  • File Sharing
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  • HD Audio/Video
  • Host Controls
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  • Mobile Access
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  • On-Demand Webcasting
  • Polls/Voting
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  • Private Chat
  • Real-Time Chat
  • Recording
  • Reporting & Statistics
  • SSL Security
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  • Surveys & Feedback
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  • Activity Dashboard
  • Alerts/Notifications
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  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Document Storage
  • Electronic Hand Raising
  • Email Invitations & Reminders
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Multi hosts
  • On-Demand Recording
  • On-Demand Webinars
  • Polls/Voting
  • Presentation Streaming
  • Q&A Management
  • Real Time Data
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Screen Sharing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
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  • User Management
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Zoom Meetings Alternatives

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Zoom Meetings Reviews for UK Users

Read all 10,080 reviews

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.3
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Craig A.
Craig A.
Chief Technology Officer APAC
Computer Software, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/07/2021

"A great reliable Unified Communications and Webinar tool"

Comments: Zoom has been pivotal in ensuring our company communications have not been disrupted during the COVID 19 Pandemic. The Webinar capabilities are excellent and much more intuitive than competitors like Webex and GotoMeeting and most organisations are currently using or enabled to use Zoom so there is little to no disruption when setting up meetings with end clients or prospects

Pros: Zoom is a very reliable and high quality Web Conferencing and Unified communications solution. The quality of the audio and video is excellent even if the attendee is on a poor internet connection. The team chat function can also be helpful if a company is not using Teams or Slack

Cons: The UI is a bit clunky and dated particularly on the desktop app.

  • Reviewer Source 
  • Reviewed on 05/07/2021
Gal Z.
Gal Z.
Industrial Design Student
Design, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/06/2021

"Benefits and struggles of a daily user of Zoom"

Comments: I use Zoom every single day. I used to use it at my previous job as an IT specialist and now i use it with my classmates as a student.

Pros: I have my possible group meetings in contact groups so it is super easy to call everyone at the same time, without having to invite each person individually.
We use the screen sharing feature the most, being able to see what the other is doing, to know where the mouse is clicking and in case we need to help, we can control the other person's mouse.
What makes zoom different from the other softwares (which isn't a huge deal but clearly makes the difference) is to be able to see the other people in the conference, even when i have another program open. It allows me to work on my project while still being an active member of the meeting with no issues.

Cons: The video quality, compared to other softwares (using the same camera without changing the settings) is lower.
When i enter a new meeting, i can choose to have my camera on or not but i can not choose the same for the microphone. When i have a meeting with my classmates and coworkers, i want the microphone on, but when i am joining a class, i do not want to disturb and have my microphone.
When i am the host of the meeting, i have to either wait for everyone to join and allow them individually or disable the waiting room manually. On top of that, if i have another program open and zoom minimized, there is no notification (not sound nor visual) that someone is trying to join the meeting, so i have to constantly check until everyone has joined

  • Reviewer Source 
  • Reviewed on 14/06/2021
Nadia G.
tech operator
Outsourcing/Offshoring, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/10/2021

"Popular, everybody has a zoom account"

Comments: Overall, I like zoom. I like to have only one platform used for every event, so it's good to use zoom since most people use it.

Pros: During the covid lockdown, we all worked and studied from home. Based on what I saw, everybody was on zoom. No one had an account and was ready to use zoom anytime. That makes everything easier. We can also record our meeting which I found very useful. The "pin video" is not a crucial feature but at some point adds a plus point. Could be useful sometimes.
Zoom doesn't store much data too. For example, when we change our virtual background with a picture or a video, zoom doesn't actually save that background in it's own folder. But this could be a disadvantage when we delete the file (virtual background will disappear too). So far, I've never found any bug in it's system. No crashing, not many software updates.
We can also import an event from outlook, iCal, or other calendars which I find very useful. Everything is integrated. And you can block certain region to join the meeting. Privacy matters. There is also option to have the waiting room or not.

Cons: We can not use zoom web on our phone. We need to install zoom app to join a meeting. With the free version of zoom, we can only host a meeting or event or class for around 30 mins which is fair but yet annoying.
I don't know why, but the delay when using zoom is worse than another platform. So let's say when I try to say something at the same time with my friend, we won't be able to actually say it at the same time. There will be like 1 second gap.
When you use the raise hand feature, it's a bit difficult to see who first raises the hand and who's next.

  • Reviewer Source 
  • Reviewed on 06/10/2021
Marcius R.
Entrepreneur
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 20/07/2021

"After the pandemic, everyone in the field knows about Zoom, but many 'normal' people still don't..."

Comments: It gets the job done, it has many features, and has a generous Free plan for one-on-one meetings.
It has a general use type of service. It's like a reliable hammer - good for most things, but not good for many specific things. So if you need something more specific for your use-case, then there are other things out there that might be better suited for you.
Of course, if you just need something to throw a presentation every few months, or every now and then, then it's pretty good for that. Although the price then doesn't justify the low use case for the presentation side. And if you're just in it for the one-on-one side, then you have better options if you're willing to invest and if the cost is justified for you. But at the same time, if you only need it a few times a year, then Zoom or Skype can get the job done in a reliable way.
So I would say, don't dismiss Zoom, but don't fall in love with it either, if you're doing frequent presentations.

Pros: The free plan is pretty generous with up to 100 participants for 40 minutes. It's great for many small-purpose presentations, but don't get extended with Q&A.
Mostly the free plan is great for one-on-one since it's not time-limited. It integrates great with WordPress through many plugins, or Book Like a Boss, CalendarHero and some other scheduling tools.
The quality of audio is good most of the time. Same as for the video, good most of the time.
The added advantage is that now, with the pandemic, it got more press and more people learned how to use it as well.

Cons: I don't like the fact that software needs to be installed. It does have a web version, but even then it's less reliable.
It requires a learning period to get on how to use it. If you have a co-host who isn't familiar, it becomes an embarrassing trip to start teaching them in the middle of the presentation.
Many times, when I was a participant, not a host, I could see the hosts struggling with settings and getting things to work. Some hosts don't even know how to mute participants so it gets very distracting.
It often glitches due to either the internet connection or some other reason, but I have a very fast internet speed that doesn't present me any problems in other tools.
Some things about the tool aren't intuitive, and they haven't fixed them or changed them at all, in all this time, and I'd imagine, a huge amount of feedback.
Since it's mainly software-based, people with Windows 10 S will not be able to use it, and you'd have to instruct participants how to "Join from browser". If it just you, one-on-one it's no big deal, but when there are more participants, each having their own problems, then you've got a problem.

  • Reviewer Source 
  • Reviewed on 20/07/2021
Ansh R.
Ansh R.
Sr Software Developer
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/09/2021

"Zoom- Clear audio and HD Video Calling Features with Virtual Background"

Comments: Zoom has the best video conferencing, online meetings tools for all sizes of businesses. We can make high quality video or voice calls anywhere . It is simple and easy to use, has no gimmicks, and is completely secure. With Zoom's recording feature, We can record all of our meetings for training, compliance or archival purposes. We can also invite people directly into a meeting by sending them a link that lets them join instantly. Whether the team is large or small. We can easily set up a meeting with a single click—and, of course, handle it more professionally than ever before. Zoom’s HD video and audio quality ensures that we will be clear and confident during every call. And with built-in collaboration tools, including instant sharing of our computer screen, we’ll have no problem getting our point across. If we prefer to collaborate from home rather than at the office, this is the perfect solution for small meetings and conference calls, and even larger ones when necessary.

Pros: Zoom is the clear choice for video conferencing and Business meetings with advanced background. Zoom's built-in team collaboration tools make it easy to share files and ideas. Zoom works better than any other video meeting solution, including Skype for Business, GoToMeeting, Google Hangouts Meetings. Zoom is used by millions of people like me to host business meetings that are more engaging and efficient than ever before.

Cons: No problem to use zoom for business meetings. It is a perfect tool and we can access it on mobile and desktop.

  • Reviewer Source 
  • Reviewed on 19/09/2021