Zoom Meetings

by Zoom Video Communications

Who Uses Zoom Meetings?

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

What Is Zoom Meetings?

Zoom Meetings are easy, reliable, and secure, providing HD video, audio, and content sharing across everything from your mobile and desktop devices to telephones and conference room systems. Special features include cloud and local recording with transcripts and multi-user annotation capabilities via screen share. Easy access with one click, chat across platforms and share files all with encrypted, compliant settings for extra security.

Zoom Meetings Details

Zoom Video Communications

https://zoom.us

Founded 2011

Zoom Meetings
Zoom administration
Zoom multiple display
Zoom Meetings video
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Starting price

£11.99/month
US$12.00
US$3.80
N/A

Free Version

Free Version Yes
Free Version No
Free Version Yes
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial No

Zoom Meetings deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Zoom Meetings Features

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Mobile Access
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Audience Analytics
  • Audience Engagement
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Content Management
  • Customisable Branding
  • Drag & Drop
  • Engagement Analytics
  • Event Management
  • Event Scheduling
  • Interactive Content
  • Live Chat
  • Live Streaming Production
  • Meeting Management
  • Mobile Access
  • Moderation
  • Monitoring
  • Multi-Channel Distribution
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • Performance Monitoring
  • Presentation Streaming
  • Real Time Analytics
  • Real Time Data
  • Real-time Broadcasting
  • Reporting & Statistics
  • Scheduling
  • Session Recording
  • Social Media Integration
  • Social Media Streaming
  • Split/Multi-Screen
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Editing
  • Video Management
  • Video Monetisation Tools
  • Video Streaming
  • Video Support
  • Visual Analytics

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  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Activity Dashboard
  • Agenda Management
  • Attendance Management
  • Attendee Management
  • Board Meetings
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Commenting/Notes
  • Committee Meetings
  • Conferencing
  • Customisable Branding
  • Customisable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Invitations & Reminders
  • Event Calendar
  • Event Scheduling
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Live Chat
  • Materials Management
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Mobile Access
  • Post-Meeting Tools
  • Presentation Streaming
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Single Sign On
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Travel Management
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Voting Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Templates
  • Data Import/Export
  • Database Creation
  • Document Generation
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Multiple Projects
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Chat
  • Third Party Integrations
  • To-Do List
  • Workflow Management

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  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • File Management
  • File Transfer
  • Live Chat
  • Meeting Management
  • Monitoring
  • Prioritisation
  • Progress Tracking
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • SSL Security
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  • Tagging
  • Task Management
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  • Time Zone Tracking
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  • Workflow Management

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  • Access Controls/Permissions
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  • CRM
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  • Calendar Sync
  • Call Recording
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Customisable Branding
  • Desktop / Browser Sharing
  • Document Storage
  • Drag & Drop
  • Email Invitations & Reminders
  • Email Management
  • File Management
  • File Transfer
  • Live Chat
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Participant Screen Sharing
  • On-Demand Recording
  • On-Demand Webcasting
  • Presentation Streaming
  • Presenter Control Management
  • Real Time Screen Sharing
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Surveys & Feedback
  • Targeted / Locked Screen Sharing
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • Video Call Recording
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  • Video Management
  • Video Streaming
  • Video Support
  • Whiteboard

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  • On-Demand Webcasting
  • Polls/Voting
  • Presentation Streaming
  • Private Chat
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  • Recording
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • Surveys & Feedback
  • Third Party Integrations
  • Two Way Audio & Video
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  • Auto Framing
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  • Brainstorming
  • Brand Management
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  • Communication Management
  • Conferencing
  • Content Management
  • Customisable Branding
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  • Email Invitations & Reminders
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  • Host Controls
  • Live Chat
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  • On-Demand Webcasting
  • Polls/Voting
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  • Private Chat
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  • Reporting & Statistics
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  • Alerts/Notifications
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  • Content Management
  • Customisable Branding
  • Customisable Templates
  • Document Storage
  • Electronic Hand Raising
  • Email Invitations & Reminders
  • Engagement Analytics
  • Event Management
  • Event Scheduling
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Multi hosts
  • On-Demand Recording
  • On-Demand Webinars
  • Polls/Voting
  • Presentation Streaming
  • Q&A Management
  • Real Time Data
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Screen Sharing
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
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Zoom Meetings Alternatives

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Zoom Meetings Reviews for UK Users

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.6
Customer Service 4.4
Features 4.5
Value for Money 4.6

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Brent w P.
President
Internet, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 23/04/2021

"Great software but a resource hog on computers"

Comments: My experience with Zoom has been positive and nearly all users are able to use the software for our meetings. This has not always been the case with competitors where you have to fiddle around for 5-10 minutes trying to get your local software to work.

Pros: We use both Zoom for meetings and Zoom for phones. The meetings software has been fantastic for years now, but in the last couple of years it has become heavier and heavier on our computers. My MacBook Pro with 16gb RAM will start spinning fans during nearly every meeting. If you don’t use an external mic then you will hear the fans spinning in your meeting!
The phone system integration is good and we use it everyday

Cons: Support has been an issue, especially on the phone side. We had one person who was moving phones and they removed a user and accidentally removed a phone number. The big problem is they deleted the phone number and released the phone into the general pool. This is a big problem that any admin can do this. Fortunately we were able to get our main number back but we did loose other numbers in the system.

  • Reviewer Source 
  • Reviewed on 23/04/2021
Miranda S.
Prevention Program Specialist
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/03/2021

"Excellent product!"

Comments: We started using this product about two years before the pandemic, as a replacement to GotoWebinar. The advancement in features and accessibility over the last year has been phenomenal. We have been able to stay connected as a team through the chat, which does not appear to have a limit on the number of channels we can create to navigate teams and collaborative projects. The meeting feature is used by our team for everything from actual meetings, to webinars and a statewide conference. Our colleagues used this platform for their national conference and it was great.

Pros: The zoom platform is very easy to start using. The vast improvements over the last year are excellent! The ease of setting up breakout rooms, navigating all the features is great. The live transcript is quite accurate and can keep up with fairly rapid speech. We have also used the interpretation feature many times with great success. It's incredibly helpful we can also live broadcast to our social media platforms, YouTube, etc.

Cons: If your computer lacks RAM, or your internet is anyway lacking bandwidth the features will bog down. I have been kicked out of meetings due to the number of users on Zoom a few times. The IT team was quick to correct that. Some of the features are not available on older devices more which is disappointing. I have heard that the features are tricky on Mac products. I have used it on my iPad and iPhone, also on Android without issues though.

  • Reviewer Source 
  • Reviewed on 30/03/2021
Kristin B.
Instructional Designer
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 18/04/2020

"Zoom Meetings and Chat Review"

Comments: We've used many different software programs to deliver our monthly webinar content and Zoom has proven to be the best program yet. It's ease of use and interactive functions are far beyond what we've used in the past and it allows us to successfully connect to our management teams monthly to deliver timely updates.

Pros: Zoom has been a great resource for our team when delivering our monthly webinars to our management teams. With over 50 people on each call, Zoom allows us to manage the groups audio and video components, display polls and whiteboards for interaction and monitor the chat box when questions arise. It's intuitive when new employees access webinars or other calls and usually they have no problem connecting and interacting during the sessions. It's been better than other meeting softwares we've used in the past and the interaction functionality has proved to increase audience engagement.

Cons: There are times that the connectivity lags but we never know if it's the software or our own connectivity issues. We do find that it does freeze resulting in some content being shared to be missed or audience members are behind.

  • Reviewer Source 
  • Reviewed on 18/04/2020
James L.
Owner
Media Production, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    1 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 30/03/2021

"Solid product for online meetings, events and training. Poor customer service"

Comments: The UI and functions are right on the mark for use. Adoption rate was high over all, with the exception of very young users and ones over 60.

Pros: Functions, server speed, adoption rate was hight and required less technical support for users. It's popularity aided in the decision to use it. Already had experence with it pre-pandemic.

Cons: Custoemr service is often non existant. I submitted two technical questions. After 6 months there was still no answer. When there finally was, it was a 'sorry it's been hectice,' and a 'we're going to close this ticket' reply. Keeping people up to date with release is an issue, but most keep up.

  • Reviewer Source 
  • Reviewed on 30/03/2021
Ricardo O.
External Plaforms Support - Instructor
E-Learning, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 12/04/2021

"Easy to use, full of useful features"

Comments: Zoom is easy to use and you can tailor its features to your specific needs. The weak whiteboard is but a minor annoyance for a product that offers so much in terms of features and possible customizations.

Pros: The wide spectrum of features, functionality and settings you can tweak to fit your needs. With Zoom you can create sub groups using the breakout room features, create polls, share screens with or without sound, write or scribble in a whiteboard and much more. In terms of security, Zoom has evolved tremendously since the days the term "zoombombing" was made infamously popular: Now you can add a number of security features that allow for safer meetings, like waiting rooms, password protected meetings, and other measures. Zoom is also bandwidth friendly. The generated recordings are also small in size, another welcome feature.

Cons: The whiteboard can be a bit more user friendly and pack more features. Most of the time I end up using OneNote or Miro instead due to the limitations of Zoom's own whiteboard and how cumbersome it is to share that limited board in collaborations with large groups.

  • Reviewer Source 
  • Reviewed on 12/04/2021