Aha!

Aha! is an excellent product management system

Comments: A very user-friendly and straightforward interface. It's fantastic that a single platform can be used to oversee everything from product to service management to strategic planning to operational reporting.

Pros:

A fantastic tool for project managers to use as a roadmap organizer. The ideas are fantastic, and the integration with Jira at the tactical level of engineering is functioning smoothly. Additional sophisticated features, such as various business modules, aid in the strategic direction of PM.

Cons:

It's odd that there aren't any external roadmap samples or case studies available from the makers of one of the greatest roadmap products in the world to aid with the design of your personal external roadmap.

Powerful and customizable solution for PMs with a steep learning curve

Pros:

Aha Ideas provides flexibility, security, and automation, allowing us to interact with customers at scale in a fashion that fits our business. Aha Roadmaps+ offers a very compelling product planning tool that integrates directly with our Jira instance. Aha regularly updates both products with new and compelling features. Aha also reaches out on a regular basis to check in, showcase new things, and troubleshoot any issues we're having.

Cons:

The seat-based licensing model prevents us from fully adopting Aha Roadmaps as our standard planning tool. Doing so would require our program managers, engineering managers, and designers to have paid seats. Also, as with other highly customizable tools, it's very confusing for the uninitiated. We've had to create extensive internal documentation for onboarding new product managers. Finally, we've been asking for a SOC2 report for years, Aha hasn't been willing to undertake this (ISO27001 is not equivalent).

Not worth

Pros:

It was simple to use, but this is only thing i can say.

Cons:

Sorry, but I did not like this program at all. It was not my cup of tea.

This tool has become critical to my success as an executive

Pros:

The ability to connect strategy with plans and work being done towards business objectives.

Cons:

It takes some time to setup and understand but well worth the upfront effort

Great Customer Service

Comments: Our customer support experience was great. The product is extremely sophisticated, and offers a wide range of functionalities for companies that are looking to have all teams in one space.

Pros:

Although we did not move forward with Aha as our solution, we had a wonderful experience with the Customer Support and Product Team. They were extremely supportive and helpful, and they were very gracious when meeting with us. We decided to go with another solution because of our unique and specific need; this was not caused by a bad experience or lack of functionality.

Cons:

There are some features in Aha - Ideas that we were looking for.

Alternatives Considered: Jira and monday.com

Reasons for Switching to Aha!: We decided to move forward with a different product, but this was not because of a bad experience or lack in Aha functionality.

Great product

Pros:

Tons of functionality; quick responses from support

Cons:

Difficult to learn. Recommend going for Enterprise Plus Plan so you get that Concierge help!

Aha takes product roadmapping to the next level

Comments: Aside from having every feature a product manager could dream of, working with Aha through the purchase process has been a very positive experience. Their customer support is fast, friendly, and helpful. I know if I had additional questions or needed help , their team would be there.

Pros:

Aha is incredibly feature-rich. It can handle ideation, business planning, product management, and so much more.

Cons:

With all the functionality, the learning curve is a bit steep. For example,

Good for feedback

Pros:

It's so easy to use and allow users to submit their ideas and proposals thru the platform

Cons:

There isn't anything specifically, sometimes I feel it is a bit barebones, but when deploying to tons of users and customers, it honestly is better that way

Game changer. If you can afford it, you won regret it

Pros:

As a software developer, I've been following Aha!'s evolution for several years. I've always admired its strategic approach to product development, which was particularly evident in the early days. Its strong focus on product discovery and its seamless integration with tools like JIRA have made it a popular choice for product teams. The platform's ability to quickly generate presentations and reports from project data is a significant advantage. Overall, Aha! is a well-rounded tool that continues to impress me with its thoughtful design and powerful features.

Cons:

While Aha! offers a robust suite of features for strategic product management, its pricing can be prohibitive for individual users or smaller teams.

Amazing Support - Ideas portal capability which is easy to use and feature rich

Comments: Evaluated Aha and primary competitors, this was an ideal solution for us, with great private portal capability, and staff proxy voting.
The support during the trial was exceptional, well beyond that of the others we were evaluating.

Pros:

Amazing support with well thought our Ideas portal capability, which was easy to setup and deploy.

Cons:

No cons thus far. We imported users, emailed went out and client engaged with assistance.

Fantastic Support & Quick Start Up

Comments: The exceptional Support Team has made all the difference in how we've been able to effectively use Aha! to manage projects. They REALLY do respond in a couple hours, the chat function is fantastic for quick questions, and it's very easy to schedule time to talk through more complex topics. The quality of the knowledge base, video tutorials and regularly offered trainings are the best I've experienced. Behind all that is a knowledgeable, friendly and extremely helpful team of Support folks.

Pros:

Aha! provides a comprehensive set of tools to allow our teams to track work from an initial thought through to completion. Using Aha! we managed an extremely complex software implementation with multiple integrations and were able to track the work at varying levels of detail while always knowing status. Aha!'s My Work dashboard, assignment and commenting capabilities ensured our team members, with minimal effort, could readily identify their work, call out and address roadblocks and communicate progress. Team members who are more interested in doing the work than saying what work they did are converts to the value of Aha!, praising searchability, ease of use and a central repository for all the critical information.

Cons:

Determining the workspace structure proved challenging for us and we are still trying to decide what's the right configuration. Still, there's really no wrong way to set it up and the flexibility and adaptability of the product will allow us to evolve our structure to meet our evolving organization's needs.

Alternatives Considered: Jira, ManageEngine ServiceDesk Plus, Confluence and Wrike

Reasons for Choosing Aha!: limited capabilities, poor visualization, high touch for PM and minimal features for team members

Switched From: Smartsheet, Google Sheets and Microsoft Excel

Reasons for Switching to Aha!: Usability and intuitive UI, tagging and commenting, and project management without a big lift for team members who just want to get work done.

My Two Cents

Comments: My experience is positive and I was able to convince management to invest in additional licenses after being acquired and merged with a couple other technology companies. All companies in our new division have standardized on Aha as the Product Management tool.

Pros:

Support is great! We are a global company with cross functional teams on multiple continents. Aha enables the team to collaborate, and communicate our plans to management efficiently.

Cons:

Enforcing utilization. The tool is only as good as the data that goes in. It's been a bit of a struggle getting everyone to use the tool as part of their daily work vs. updating everything the day before I want a debrief on the plan.

Game changing software for product teams

Comments: Very satisfying, this tool has a chance to help us transform as a business!

Pros:

Very initiative to use and can be extremely powerful if setup with some foresight. It is flexible enough to be tailored to any kind of business yet rigid enough to instill needed discipline when using across a team or teams..

Cons:

Not much to dislike. While it can feel expensive, their reviewer and viewer (free users) make it easy to scale across many team members.

Alternatives Considered: Jira, monday.com and Asana

Reasons for Switching to Aha!: No comparison.

Best roadmap tool ever!

Comments: Really like to tool both configurability and functionality, outstanding customer support - every time.

Pros:

Completely configurable, even terminology, that meets our internal needs, custom roadmaps, export to presentations and links that can be embedded in dashboards

Cons:

Nothing missing but the level of configuration presents a learning curve. It's flexible and once learned not hard to use or train people.

Perfect for product planning and roadmapping

Comments: Features are perfect for product and project management

Pros:

Aha! is a great platform for connectivity and productivity when it comes to managing multiple projects and shipping new product features

Cons:

Some competitors are better at support and service

Great tool!

Pros:

Great tool and great customer service - all of my questions are always answered timely and accurately!

Cons:

Sometimes it's a little hard to find what I'm looking for. There's a lot of real estate! but I'm navigating it as I'm newer to the system

Alternatives Considered: UserVoice and Canny

Reasons for Switching to Aha!: price

Great customer support

Pros:

Tech support is excellent and fast.The integration with JIRA is very powerful, once set up.

Cons:

It's hard to find and create reports. The "Ideas" tab is confusing since it's similarly named to the "AHA Ideas" portal.

Most valuable tool for me as PO in customer projects

Pros:

The roadmapping, release planning and feature boards.

Cons:

The price tag is deterring the organisation to adapt it fully.

Alternatives Considered: Jira

Reasons for Switching to Aha!: We use them in parallell.

Aha for Product Management

Comments: It is quite powerful, and learning will take some time. Overall, quite impressed with the tool.

Pros:

It is very visual, don't need a separate tool for workflows, folks can work on something together, love the whiteboards.

Cons:

There is a huge learning curve, can get quite complex, whiteboards need more options like lucid charts, white boards don't maintain zoom level when you go back to it.

Roadmapping

Comments: The online ideas portal is very easy and convenient to use. The product structure for portfolio management takes some time and energy to invest in, but once set it is very powerful and easy to use.

Pros:

AHA! is a perfect tool for product roadmapping from ideas to shipped releases.

Cons:

There are quite a lot of features in AHA! that are too overwhelming to use

Alternatives Considered: Productboard

Reasons for Switching to Aha!: The ideas portal and extra possibilities

Aha project management

Pros:

Gives quick and perfect response for the commands

Cons:

Commands should be always follows the rules

Best product Road mapping tool

Comments: Aha! is easy to use, it is a full featured product development and road mapping tool it most scalable system compared to other systems, Overall we enjoyed using Aha!

Pros:

It is easy to use and most scalable and efficient system compared to other systems, this tool allow us to assign tasks to members

Cons:

The user interface and graphics are little bad, It having some difficulties of initiating product features

Where would we be without Aha!

Comments: I have been using Aha! for approximately 8 years and implemented at 2 different organizations. Support is top notch and I would highly recommend this software for any Product Owner/Manager.

Pros:

The interface and UI are very intuitive. We are able to use this for 3rd party application releases as well as internal dev team roadmaps.

Cons:

No enterprise licensing is available and the license cost per full user is a bit high.

Easy to use

Pros:

Easy to use the Aha & support are very highly help

Cons:

Looking to have Integration with other Atlassian products

Used Aha ! to communicate back with my Product managers

Pros:

I like the separation of ideas and features, compared to other tools in which all feature suggestions are created in the same way, in aha features are first suggested as IDEAs and the PM promotes them. It was very easy to track features that were promoted and getting notified for features being too long in the backlog.

Cons:

The integration to Salesforce was bad, I ended up creating ideas directly instead of creating them from salesforce as I should have as a CSM. Furthermore, the main drawback of Aha is that you don't manage bugs or development in it unlike SCM tools or Jira (bitBucket) which makes Aha! an expensive tool since it's used only for PMs and there is a limit to the number of dashboards one can track when my developers managed bugs and code in Git.