FIELDMOTION

Compressed Air Servic

Comments: Very helpful team, listen to what is required and act quickly and efficiently

Pros:

Easy to use and set up, excellent support from the team

Cons:

The only downside which really isn't a big issue is training.

Alternatives Considered: BigChange and Google Calendar

Reasons for Choosing FIELDMOTION: We were unable to use the database remotely, fieldmotion makes it so much easier for the engineers to complete the work on line

Reasons for Switching to FIELDMOTION: Fieldmotion seemed the best option for our size of company

We will never look back

Comments: Fieldmotion has revolutionized they way we plan our daily activities while also allowing us to plan months into the future

Pros:

The biggest impact and pro for our business is being able to access to all our customer data, history and future planning digitally. Having implemented similar systems in other companies I was concerned about getting started and the work load in getting all our data on the system, my concern were quickly address by the team and set up and implamentation could not have been easier

Cons:

The only thing I feel is missing for the way we use the system would be for the administrator to have remote access when away from there desktop. Maybe an app similar to the one used for completing report's, I know it would be difficult to have all the features but if a simplified version that would allow you to raise a quote or schedule an appointment when in the field would work

Do not connect with Xero

Comments: This software is a beta product at best and these people are getting you to pay for their product development by getting you tied in to a 2 year contract that after 6 month of trying to make work we had to give up on.

Pros:

This on the face of it looked like a reasonable product but it is so clunky and difficult to use there were some features that were ok but not a lot. we bought it for the integration with Xero but you can't see how that works until you purchase the software.

Cons:

The integration with Xero is terrible it creates a new customer for each of there sites. this means that when a customer wants a statement you can't send one you have to send them for each site which is very time consuming. If an inventory item isn't available it just doesn't sent the invoice to Xero with not message to say so. finding worksheets or invoices or anything relating to a customer is really difficult.

Alternatives Considered: Commusoft and Clipboard

Reasons for Choosing FIELDMOTION: We wanted more features but really wish we hadn't,

Reasons for Switching to FIELDMOTION: Price and a perceived helpfulness from their support team that dried up quite quickly.

Easy to use

Pros:

Before using Fieldmotion we were inundated with paperwork. Keeping track of all our service agreements and contracts with specific companies was not only time consuming but it was counterproductive. Since integrating Fieldmotion into our business we no longer have to chase paperwork! Everything is logged, from start to finish and means each job has complete accountability! We have saved 4 hours minimum a day on administration work and this has left us with more time focusing on expanding our business and exploring new opportunities, something that we would not have had time to properly focus on if we had not got Fieldmotion!

Cons:

No real cons, Fieldmotion staff are always helpful. Rep has been a great help in getting us set up from day one.

Perfect portal for our internal operations

Comments: Fieldmotion has provided the framework required to streamline our processes and help us meet our growth targets at the same time as continuing to improve our service. Communication can be a real challenge in our business - given engineers work in roaming, interchangeable teams over a large geographical spread - so getting the right platform was a vital piece of the puzzle. Our engineers now operate effortlessly and the software acts as a linchpin between a number of critical aspects of the business.

Pros:

Provides good operational infrastructure framework. Effective communication tool. Intuitive technology means limited training required. Time-saving. Cost-effective. Advantages for customer.

Cons:

No one ever likes getting these things up and running but actually it was really quick and straightforward, the engineers picked it up in no time too.