---
description: Discover the benefits and disadvantages of Envoy.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Envoy Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Visitor Management System](/directory/10020/visitor-management/software) > [Envoy](/software/143721/envoy)

# Envoy

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> Envoy is a cloud-based visitor management system that helps users streamline the visitor experience, keeps workplaces safe, and more.
> 
> Verdict: Rated **4.8/5** by 428 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Envoy?

Companies looking to modernize their workplace by creating a warm welcome for guests and employees while safeguarding people, property, and ideas.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 428 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Envoy
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$131.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Basic: free, feature-limited for up to 100 users.&#10;Other plans starting at $99 per month.&#10;A 14-day free trial is available (no credit card required).
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Traditional Chinese
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Badge Management
- Booking Management
- Contact Management
- Digital Signature
- Floor Plans & Maps
- ID Scanning
- Occupancy Management
- Online Booking
- Package Tracking
- Pre-Registration
- Real-Time Updates
- Reporting & Statistics
- SMS Messaging
- Self Check-In/Check-Out
- Signature Capture
- Space Reservation
- Status Tracking
- Usage Tracking/Analytics
- Utilisation Reporting
- Watch List

## Integrations (46 total)

- Aruba Central
- Aruba ClearPass
- Avigilon Video Security
- Box
- Brivo Access
- Butlr
- C CURE 9000
- CLEARED4
- Cisco Meraki
- Docusign
- Dropbox Business
- Egnyte
- Eventbrite
- ExtremeCloud IQ
- Google Calendar

... and 31 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Visitor Management System](https://www.capterra.co.uk/directory/10020/visitor-management/software)

## Related Categories

- [Visitor Management System](https://www.capterra.co.uk/directory/10020/visitor-management/software)
- [Mailroom Management Software](https://www.capterra.co.uk/directory/30579/mailroom-management/software)
- [Space Management Software](https://www.capterra.co.uk/directory/31030/space-management/software)
- [Desk Booking Software](https://www.capterra.co.uk/directory/33477/desk-booking/software)
- [Meeting Room Booking Systems](https://www.capterra.co.uk/directory/31595/meeting-room-booking-system/software)

## Alternatives

1. [Archie](https://www.capterra.co.uk/software/1023304/archie) — 4.9/5 (81 reviews)
2. [Vizito](https://www.capterra.co.uk/software/147970/vizito) — 4.7/5 (169 reviews)
3. [The Receptionist for iPad](https://www.capterra.co.uk/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews)
4. [Swiftlane](https://www.capterra.co.uk/software/1021069/swiftlane) — 4.6/5 (88 reviews)
5. [Visitly](https://www.capterra.co.uk/software/179358/visitly) — 4.5/5 (48 reviews)

## Reviews

### "No fuss visitor booking app" — 5.0/5

> **Emily** | *14 April 2025* | Environmental Services | Recommendation rating: 8.0/10
> 
> **Pros**: It's really simple to use for booking people in (also used for desk booking during covid)
> 
> **Cons**: Nothing was negative about using Envoy. It is very user friendly.
> 
> Envoy is the visitor booking system we use. It's helpful that you get a notification when your visitor signs into the building (saves front desk messaging your separately, very helpful if they are busy)

-----

### "Check-in with Envoy" — 4.0/5

> **Rafael** | *7 October 2024* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: I work for remotely, and we use Envoy for checking in and capacity limits each time we pop into the office to have a little face-to-face interactions. It is really great because it allows you to tell the company in real time how many faces they should be looking to expect while also taking out the complication of phone calls and micro management
> 
> **Cons**: The price is a bit steeper than other competitors, but for the range of softwares we use and their integration with them, it is still worth
> 
> Overall, the price can be a bit steeper, but it is so user friendly and it pairs so well with some of the critical softwares we use, like Okta and Slack, that it easily makes up for it.

-----

### "Envoy Review" — 5.0/5

> **Alex** | *4 October 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: It is simple to use and can book my work seating through it
> 
> **Cons**: It logs me out everytime and cannot just do it quickly
> 
> It is a good service only issue being the logging me out

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### "Very useful and well worth it\!" — 5.0/5

> **Verified Reviewer** | *23 July 2025* | Textiles | Recommendation rating: 9.0/10
> 
> **Pros**: I love the feature that alerts you when a guest arrives for you, and that it allows us to track all visitors and their signed forms in one place.
> 
> **Cons**: I'm not sure if this always applies, but the way that we have it set up requires internet connection in order to complete and submit visitor forms.
> 
> We use Envoy for a few different features, but each of them is extremely valuable and works very well for us. It has simplified an already quite simple task and made it easy for us to stay organized and in compliance.

-----

### "Guests and mail management" — 4.0/5

> **Marta** | *3 October 2025* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: Easy and user-friendly app for visitors and mail management. Like the clean design and personalisation options.
> 
> **Cons**: There was an issue with getting app to stop suggesting host name - we can't have that due to GDPR, it took a while to be solved and took few tries from Customer Service.
> 
> Nice clean design, very visitor-friendly. Few glitches that took a while to work up with SF data connections, but overall final experience is very good\!

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/143721/envoy)

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