Who Uses Ecwid?

Small and medium merchants and entrepreneurs who want to quickly sell on any website without hiring a developer.

What Is Ecwid?

Ecwid is a hosted cloud commerce platform used by over 1 million merchants in 175 countries and offers the easiest way to add an online store to any website, social site or multiple sites simultaneously. With Ecwid, you get everything you need to start selling online in minutes. Easily embedded into any web presence and leading POS systems, you can market, merchandise and sell products and services with mobile management and point-of-sale integration anywhere at any time.

Ecwid Details

Ecwid

http://www.ecwid.com/

Founded 2009

Ecwid Pricing Overview

Ecwid starts at US$15.00/month. Ecwid has a free version and does not offer free trial. See additional pricing details for Ecwid below.

Starting Price

US$15.00/month
See pricing details

Pricing Details

Free forever plan to get started and 3 plans with more features as you grow

Free Version

Yes

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

Ecwid Features

Ecommerce Tools for Small Businesses
Catalogue Management
Channel Management
Customer Accounts
Email Marketing
Inventory Management
Loyalty Program
Mobile Commerce
Order Management
Product Configurator
Promotions Management
Returns Management
SEO Management
Shopping Cart
Abandoned Cart Saver
Catalogue Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

Ecwid Reviews

Showing 5 of 437 reviews

Overall
4.6/5
Ease of Use
4.6/5
Customer Service
4.6/5
Features
4.3/5
Value for Money
4.6/5

Simple, useful and powerful, the best for E-commerce.

Reviewed on 13/04/2019
Santiago A.
Co Editor Chief
Marketing & Advertising, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: One of the things that constantly worried us was the integration with our header site, with Ecwid we have successfully and in record time, integrate without difficulty or additional payments what our store needed. Besides, we get a complete platform to enhance our products to other business niches, participating in social networks with the full support they put at their disposal. Another solution, is that similar platforms like Shopify, offer you a service but you make constant payments of everything you use, if something comes out you should also pay for it, it's one of the things that makes us bet on Ecwid, because it does not have small letters, It is direct to what you need without tricks or additional payments outside the agreed upon. Thus, we have saved money that we end up investing in other needs of the company, or for the purchase of other exclusive products.

Pros: One of the things that I like most, is the simplicity that they offer to all their clients, it is one of those platforms that allow you to venture into e-commerce, without the worry of going through long training processes, it is as simple as register and start uploading all the products you have available to the platform. It is a platform that does not abandon you in the sales process, on the contrary, it puts at your disposal all the available channels so you can increase your sales. Another thing that I like, is to be able to reach new niche markets with integrated tools, you can create stores on Facebook and Instagram without difficulty, always with the Ecwid platform. Also, I liked how easy it is to integrate with WordPress, just install a plugin within the panel and voila, you can immediately publish your products.

Cons: I have been using Shopify for years, and I can say with responsibility, that Ecwid is the rival that in a short time will give a surprise to the world of E-commerce, I have no negative aspects to identify so far, on the contrary, it is simpler and more intuitive than its Shopify, a platform that causes a lot of headaches for many reasons.

Shopify is too big for it's britches, use Ecwid

Reviewed on 11/09/2019
Edward C.
eCommerec Director
Education Management, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: GetApp
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: So far so good

Pros: You can get up and running on Ecwid with a "Free Forever" account. This will only allow you 10 items to sell but as a start this is well enough. Other platforms will offer a 30 day trial but then you need to pay to continue.

Cons: Most of the best features have to be paid for. Will probably do soon as the pricing plans seem reasonable and the options (selling on Facebook and Instagram) seem to be worth it.

Ecwid helped us through the holidays

Reviewed on 14/01/2020
Mike P.
Owner
Arts & Crafts, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Ecwid helped us get through the holiday season, but I wouldn't expect us to be with Ecwid a year from now. I'm still looking for a comprehensive solution for our event driven business.

Pros: We're a paint and sip business and previously sold admission through Ticket Tailor. We switched to Ecwid before the holidays because it integrated with Wix, processed payment through our POS systeym/merchant service provider (Clover Flex/EPI) and integrated with a digital gift card application (GiftUp). It was relatively easy to onboard and use so far.

Cons: For our business model, it would suit us better if Ecwid had an event arm, or similar functionality. We've had to list our events as products, which works okay, but not great. It would be helpful if the products would expire and disable in the store at a set time (at the beginning of our events). The digital gift cards are slightly disappointing because our customers are unable to use a digital gift card and a promo code on the same transaction. Effectively that penalizes them if they have a digital gift card.

Best fit for an eCommerce solution

Reviewed on 29/10/2019
Christopher H.
Artist / Designer
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I needed a way to sell my products internationally and have the eCommerce side be handled in a professional and reliable and secure way and Ecwid gave me exactly what I wanted and needed.

Pros: Ecwid was recommended to me by a friend and it was the best decision I ever made in terms of an eCommerce solution. As an artist and designer who wanted to have a versatile and customizable store front on my websites, Ecwid fulfilled all my needs. Beyond this tho, Ecwid allowed me to connect my Square readers payments seamlessly, and I have to say that their customer service is very good. It should be noted too that as of Fall 2019 Ecwid recently updated a variety of things and boosted their quality and features quite significantly! Ecwid has always been the perfect fit for me since I started using it several years ago, and now it just got even better. I could go on and on about all the great aspects from shipping settings, to the new instant storefront, but I invite you to go check it out for yourself!

Cons: The only negative I might say about Ecwid is that there can be some restrictions when trying to integrate your sales channels into Facebook and Instagram. Additionally, sometimes the CSR you get via online chat (which IS convenient, I must say) doesn't have a legitimate knowledge of all aspects of Ecwid, so it's a bit hit and miss in that sense.

Easy To Use - Hard To Customize

Reviewed on 23/01/2019
Verified Reviewer
Business Owner
Design, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
4/5
Ease of Use
2/5
Features & Functionality
5/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: ECWID makes ecommerce a lot easier than normal which is great for smaller businesses and boutique shops. It allows for a cost effective alternative to the more expensive companies out there.

Pros: This software is easy to teach and can be used on any device. When showing my clients of multiple ages how to add new products and keep inventory they catch on easy. You can integrate your store on different platforms like Adobe Muse, Wix, Wordpress etc. Or create your own generic store using their store builder. There are more options for product variations than most other programs out there.

Cons: Unfortunately customizing your store look is very complicated. You need to have some level of coding to do so or you have to hire a designer to do it for you. The main downside is it doesnt work well if you want to use it or a restaurant. Food options, layout, mixed with customizability does cause an issue in the food industry.