17 years helping British businesses
choose better software

What is kintone?

Build and modify custom software applications that streamline your workflows for maximum efficiency with Kintone, no IT or third-party developer required.
Kintone¿s platform gives you the flexibility to build the business applications you need as you go. Whether it¿s a new step in your workflow, a completely new process, or more data fields, you can change it right in Kintone without asking your IT team to help.

Who Uses kintone?

Kintone's no-code platform with granular governance empowers 'citizen developers' in SMBs and team leaders in larger orgs to centralize and streamline workflows.

kintone Software - View apps from the portal
kintone Software - 4 ways to build an app

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Reviews of kintone

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.6
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
73%
4
22%
3
3%
2
2%
Philipp
Philipp
Head of Finance and Administration in Japan
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great software which allows to quickly optimize analog processes. Fits small and large organization

5.0 6 years ago

Pros:

Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

Cons:

The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

Cybozu Response

6 years ago

Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email [email protected].

Tara
Executive Director in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Takes the Stress Out

5.0 4 years ago

Comments: I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.

Pros:

I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

Cons:

I wish it were a bit more flexible in regards to searching for information.

Cybozu Response

4 years ago

Hello Tara, Thank you for your wonderful review! We're glad to hear you are satisfied with Kintone, and find our product user-friendly. I've included a link below on how to search data in Kintone. Searching Data: https://get.kintone.help/k/en/user/search/search_details.html Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success

Ru
IT Support in US
Wholesale, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

It's A "OK" product

3.0 2 years ago

Pros:

It can assign someone with a certain task, and it's easy to create some easy apps.

Cons:

It cannot do certain things like anker link. It is very inconvenient that it cannot do something easy like this.

Cybozu Response

last year

Hello Ru, Thank you for your positive feedback! We're happy to hear that Kintone's application development and task management capabilities are working well for your business. That being said, your feedback regarding anchor link is noted and passed to our product team. We're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to [email protected] if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

Russell
Consultant in US
Information Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Value and Easy to Use

5.0 4 years ago

Comments: Great, customer support has been easy to use and the staff is very knowledgable about the product.

Pros:

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

Cons:

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

Cybozu Response

4 years ago

Hello Russel, Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical assistance can be found here. Kintone Developer Program: https://developer.kintone.io/hc/en-us You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain! Our team is always glad to help you if you need any further support. Best, Marie Kintone Customer Success

Ben
Project Manager in US
Printing, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Great product!

5.0 4 years ago

Comments: We have automated our quoting process, our freight shipping process, our purchasing process, and many other procedures with Kintone. If there's a problem, chances are, we can fix it with Kintone.

Pros:

I love the custom nature of the software and the ability to customize every app with JavaScript. Offbeat Press is a custom screen printing company so everything we do is custom and we need a software that can keep up with all of our custom needs. Kintone does that.

Cons:

If you don't have experience with JavaScript, it can become a little more expensive for various add-ons, but not much. And, at the end of the day, that's not a con against Kintone. It's a con against whoever is building the apps.

Cybozu Response

4 years ago

Hello Ben, Thank you for your great review! Happy to hear that you enjoyed the flexibility of our product. As you may already know, we have Kintone Developer Program for help and support on plugins and integrations. Kintone Developer Program: https://developer.kintone.io/hc/en-us Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success