15 years helping British businesses
choose better software

What is kintone?

Build and modify custom software applications that streamline your workflows for maximum efficiency with Kintone, no IT or third-party developer required.
Kintone¿s platform gives you the flexibility to build the business applications you need as you go. Whether it¿s a new step in your workflow, a completely new process, or more data fields, you can change it right in Kintone without asking your IT team to help.

Who Uses kintone?

Kintone's no-code platform with granular governance empowers 'citizen developers' in SMBs and team leaders in larger orgs to centralize and streamline workflows.

kintone Software - View apps from the portal
kintone Software - 4 ways to build an app

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Reviews of kintone

Average score

Overall
4.7
Ease of Use
4.5
Customer Service
4.6
Features
4.4
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
73%
4
22%
3
3%
2
2%
Reunaldo
Reunaldo
Senior Data Analyst in Philippines
Verified LinkedIn User
Marketing & Advertising, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Kintone: My Personal Review

5.0 last year

Pros:

The best thing about Kintone, in my opinion, is its user-friendly interface and the ability to easily customize the platform to meet specific needs. The ability to quickly create custom forms and reports is also very useful. Furthermore, kintone's integration with other services such as Google Apps, Salesforce, and Dropbox makes it incredibly powerful and simple to use.

Cons:

Kintone's user interface can be difficult to use and understand at times, in my opinion. It also didn't have a lot of customization options, making it difficult to tailor it to my specific needs.

Cybozu Response

8 months ago

Hello Reunaldo, Thank you for your positive feedback! We're happy to hear that Kintone's user-friendliness is working well for your business. That being said, we're always striving to improve our product and include new features for our users. Please check out our website for the latest product updates https://blog.kintone.com/company-news Feel free to reach out to [email protected] if you have any questions. Our support team is glad to help you. Sincerely, Kintone Team

James
IT System & Security Administrator in US
Machinery, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Kintone help smooth daily operations

5.0 2 years ago

Comments: so far so good, Kintone suites most of our company needs and has potential to serve in more areas.

Pros:

process management, document organization, customized space for different department, workflow tracking and automation. easy to create app for different purpose.

Cons:

user management and some database integration need improve, but since it's fairly new system compare to others, it's understandable, need to collect more user data and feed backs.

Cybozu Response

2 years ago

Hi James, We appreciate your positive feedback. We are glad Kintone's different features are helping your business. Your feedback regarding user management and database integration will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team

James
I.T Analyst in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

New I.T Analyst using Kintone for about 6 months now

3.0 5 years ago

Comments: I've built a lot of apps for the company I'm with including a Gas Mileage Tracker App where I wrote a script that connected to Google Maps App and gave us the distance in miles and how much that was in dollars. I enjoyed it for the simplicity and how easy it was to get started building an app. Also the fact that the scripts use Javascript instead of some made up language is also good since most developers have been introduced to either Javascript or Java by now.

Pros:

I like how easy it is to use and learn and set everything up. One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team. For newer companies without anyone that's tech suave, I would definitely recommend Kintone!

Cons:

Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.

Cybozu Response

5 years ago

Hi James, Thank you for your feedback! With our open API's, the customization possibilities are endless to transform your apps. I'd be happy to connect you with a Sales Engineer to review any requirements you have in more detail. There are a couple of options to display your data to those not inside Kintone. You can purchase a Guest Account which allows users to access a specific Space in which they were invited to and view the data from there. There is also an add-on called kViewer that allows you to display information inside Kintone with those outside of Kintone via a URL. Best, Larissa Kintone Customer Success

Julio
IT-Data Admin in US
Mental Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Easy Customization and Great Support Team

5.0 3 months ago

Comments: Very good experience. Kintone has helped our organization grow in our database & data analytics even though we're still in the development phase.

Pros:

The support team. Their team is very willing to help out with any questions and to help build apps. Integrations - Kintone has a very robust API and also boasts many 3rd party integrations. If whatever app you use already has an API, importing data is a breeze (same with automation). Customizability - Everything is customizable. If you can use Javascript then everything and their dog is customizable.

Cons:

One gripe I have is the lack of functions natively in the App form builder. An example I had is totaling 10 fields and getting the average. It is possible with the calculations fieldtype but every field needs to be filled for it to average correctly.

Andrew
Sales Manager in US
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

I Highly Recommend Kintone

5.0 2 years ago

Comments: It has greatly helped us to organize our data in one location. It is also the place where people can get the most updated copy of information. We usually update catalogs, pictures, data sheets and so employees usually have several copies and different versions. It's great to know which one is the most updated copy to use, for example. Love how you can customize the data fields to your specific needs.

Pros:

I like how you can easily customize data fields and organize information in a completely custom way.

Cons:

When you create a table inside an app, it would be nice to be able to auto sort them and/or use filters. Please make more native Kintone plugins for further customization!

Cybozu Response

2 years ago

Hi Andrew, We appreciate your positive feedback. We are glad Kintone's customizability is helping your business. Your comment regarding creating a table in an app will be duly noted and passed over to the team. Meanwhile, please feel free to reach out to us here https://www.kintone.com/en-us/support/ if you have any questions or concerns Warm regards, Kintone Team