18 years helping British businesses
choose better software

What is Namely?

Running HR isn't for the faint of heart. Namely gives you the resources to make your life easier and your employees happier.

With modern, intuitive technology and a world-class team of HR experts, Namely empowers and supports people teams with an all-in-one HR solution designed for mid-sized businesses (25-1000 employees). Whether you’re transitioning from a PEO or switching to new HCM software, Namely has the technology and people to support your company every step of the way.

Who Uses Namely?

Namely provides technology, people, and services to small to mid-sized businesses (50-250 employees) through end-to-end HCM solutions including HR, benefits, and payroll.

Namely Software - Namely News Feed: Your home base to make announcements, express appreciation, and to celebrate important milestones.
Namely Software - Namely HR Analytics: the data you need to feel confident in your people strategy and proud of your provable results
Namely Software - Namely Talent & Performance Management: connect, engage, and develop your workforce in a platform that employees actually want to use
Namely Software - Namely Employee Profile: your workforce's one-stop-shop for time off, payroll, and performance information.
Namely Software - Namely Mobile App: request time off and access paystubs and benefits information from anywhere

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Reviews of Namely

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
4.0
Features
4.0
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
MD Abu
MD Abu
Chief Marketing officer in Canada
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

A great Human resource management tool to bring efficiency at workplace.

5.0 3 years ago

Comments: Overall, I am very satisfied with the software. It has made the HRM of our corporation more convenient & effective.

Pros:

It is a very convenient system to make the HRM more easy & effective. It helps to manage the system remotely & sync all the information instantly. The software is very easy to implement & has a great User interface.

Cons:

The software is already a great build but sometimes it becomes clumsy to manage all the data at once.

Namely Response

3 years ago

Thank you for your review! We really appreciate your feedback and are happy to hear that you've enjoyed using our platform.

Nick
CEO in Canada
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Simple HRIS that gets out of your way and lets you work

5.0 2 years ago

Comments: A really polished HRIS for most company use cases. You can build a very polished onboarding, offboarding, and performance mangement flow. Very positive user feedback.

Pros:

Very simple to use, simple to teach employees how to use, simple to teach managers how to performance manage with. Good integration with Okta providing a really slick and polished onboarding and offboarding loop.

Cons:

May not be as feature rich as things like ADP or Trinet when it comes to time tracking and part time employment, but nowhere near as infuriating to use.

Sara
Office manager in Spain
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Not the one that I would choose

1.0 2 years ago

Pros:

is a good tool for US companies. if you have a worldwide entity, better choose another global friendly with more possibilites.

Cons:

it does not have a good personalization and usability, is not intuitive and very basic

Melissa
Employee Experience Manager in US
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Happy with HRIS

4.0 5 years ago

Comments: Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs.

Pros:

We really like the onboarding tool for our new hires. There are definitely benefits to this system to streamline your process. For the most part, Namely provides an easy to use platform for our new hires to upload and provide their information. I really like the option of the e-signature which allows us to send out documents to individuals or company wide to be signed. Those documents are then available on the employees profile. We like the analytics which allow us to look at a variety of data points about our employees. We are preparing to add Namely benefits to our package and are hopeful that this will allow us to increase our employee experience satisfaction.

Cons:

We did not have a great experience with implementation and felt that we were not prepared for our go live. Our original Customer Support person struggled with many of our questions and concerns and we were left to figure a good number of work arounds on our own. We are hopeful that the new system for getting help support will be better for us. We are frequently looking for ways to work around the limitations of the Namely software. The Namely community of users has been helpful to our company.

Namely Response

4 years ago

Thank you for your review! We really appreciate your feedback and are happy to hear that Namely has enhanced your onboarding process and overall employee experience. As for implementation, we truly apologize for your experience. We have made several improvements recently, such as introducing Data Migration Services, to ensure that our clients' implementations go smoothly and properly prepare them to go live. As for customer support, we are confident that our new Pod Service Model will enhance clients' overall experiences and are happy to hear that you have found the Namely Help Community to be helpful.

Verified Reviewer
Verified LinkedIn User
Human Resources, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great HRIS and Payroll system with many customizable features

4.0 5 years ago

Comments: I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette.

Pros:

We have a ver detailed and multi step performance review process, Namely allowe dus to build the ratings and concepts for our processes. The abilit ti assign multiplie review writers, the steps of approval and the reminders are all key in our operations.

Cons:

Our account contacts and the way we communicate has changed at least 3 times in the past year. Sometimes i feel like there is a push to work with customer service only in their prefered way, if you send an e-mail instead of a case or if you mark something urgent that they don't think is urgent.

Namely Response

4 years ago

Thank you for your review! We really appreciate your feedback and are happy to hear that you find our platform to be super customizable, especially when it comes to performance reviews. As for customer support, we truly apologize for your experience. We are confident that our new Pod Service Model and the Namely Help Community will enhance clients' overall experiences going forward.