--- description: Discover the benefits and disadvantages of MSP360 Backup. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MSP360 Backup Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Archiving Software](/directory/30998/archiving/software) > [MSP360 Backup](/software/143536/msp360-managed-backup) # MSP360 Backup Canonical: https://www.capterra.co.uk/software/143536/msp360-managed-backup Page: 1 / 11\ Next: [Next page](https://www.capterra.co.uk/software/143536/msp360-managed-backup?page=2) > Multi-tenant backup with centralized management, flexible storage choice, and reliable recovery options. > > Verdict: Rated **4.7/5** by 246 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MSP360 Backup? Managed Service Providers, IT Service Providers, VARs, System Integrators ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 246 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: MSP360 - **Location**: Powell, US - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact MSP360 for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Colombia, Cyprus, Denmark, France, Germany, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Portugal and 8 more ## Features - Activity Dashboard - Alerts/Notifications - Automatic Scans - Backup Log - Backup Scheduling - Backup and Recovery - Bare-Metal Restore - Cloud Backup - Compression - Continuous Backup - Continuous Monitoring - Contract/License Management - Dashboard - Data Import/Export - Data Replication - Data Retention Management - Deduplication - Disaster Recovery - Encryption - For MSPs - Full Text Search - IT Asset Management - Incident Management - Incremental Backup - Issue Management - Multimedia Archiving - Remote Access/Control - Remote Monitoring & Management - Remote Update/Installation - Reporting/Analytics - Scheduling - VM Backup - Version Control ## Integrations (11 total) - Amazon EC2 - Autotask PSA - ConnectWise Automate - ConnectWise PSA - Google Cloud - Google Workspace - Microsoft 365 - Microsoft Azure - NinjaOne - ScreenConnect - Wasabi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Archiving Software](https://www.capterra.co.uk/directory/30998/archiving/software) ## Related Categories - [Archiving Software](https://www.capterra.co.uk/directory/30998/archiving/software) - [Server Backup Software](https://www.capterra.co.uk/directory/31098/server-backup/software) - [Backup Software](https://www.capterra.co.uk/directory/31076/backup/software) - [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software) - [IT Service Software](https://www.capterra.co.uk/directory/30672/it-service/software) ## Alternatives 1. [Cove Data Protection](https://www.capterra.co.uk/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 2. [N-central](https://www.capterra.co.uk/software/13803/n-central) — 4.1/5 (195 reviews) 3. [N-sight RMM](https://www.capterra.co.uk/software/163344/n-sight) — 4.3/5 (194 reviews) 4. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (282 reviews) 5. [Syncro](https://www.capterra.co.uk/software/207618/syncro) — 4.6/5 (147 reviews) ## Reviews ### "Great Product" — 5.0/5 > **Ross** | *11 October 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Great price for the level of features, can't beat it. > > **Cons**: Need to setup your own backup storage first. > > I used this for server backup mostly, it is better than any other product I have used. ----- ### "Great product with a great team behind it." — 5.0/5 > **James** | *16 August 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Flexibility and ability to use own storage platform such as Backblaze > > **Cons**: Full restore tests are very slow, population file trees are also very slow. > > Great overall solution, with great support when you need it. ----- ### "A robust backup management solution with an easy-to-use interface." — 5.0/5 > **Fausto** | *13 August 2024* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The best thing about MSP360 Managed Backup, for me, was how user-friendly it was. I loved that I could easily set it up with different cloud storage services without any fuss. It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward that I didn't need to be a tech wizard to figure it out. > > **Cons**: The main drawback I found was that restorations could sometimes be sluggish, particularly when dealing with large amounts of data. It's worth noting that this isn't entirely MSP360's fault, since they don't actually store the data themselves - that's handled by whatever cloud storage provider you're using. Still, it'd be great if they could find a way to optimize the recovery process on their end. Maybe they could streamline how they interface with different cloud services or something. It's not a deal-breaker by any means, but faster restore times would definitely be a welcome improvement. > > Overall, my experience with MSP360 Managed Backup has been quite positive. It's a solid, dependable solution that strikes a good balance between functionality and user-friendliness. The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity. While there's room for improvement in areas like restore speed, it generally meets expectations. It may not be revolutionary, but it's certainly a competent and reliable tool. For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth considering. It's been a consistent performer in my experience, handling the crucial task of data backup with minimal hassle. ----- ### "Flexible and Cost-Effective Backup Solution" — 5.0/5 > **Daniel** | *23 March 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: The ease of setup and configuration. Backups and restores are simple. Flexible backup options (file-level, image-based, cloud, hybrid). Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices. Reliable and consistent backups with good scheduling and retention policies. Granular restore capabilities (individual files, full systems, point-in-time recovery). Encryption support (in-transit and at-rest). Reasonable licensing model compared to many enterprise backup solutions. Support for Windows Server, workstations, and virtual environments (e.g., Hyper-V) Easy deployment and agent-based setup for endpoints. > > **Cons**: The restore process can be slower than expected, particularly for large image-based backups. Error messages and logging are sometimes unclear, making troubleshooting more difficult. Licensing structure can become confusing when mixing backup types, endpoints, and add-ons. > > Overall, MSP360 Backup provides a solid and flexible backup solution, particularly for environments that need control over storage destinations and cost. Its ability to integrate with multiple cloud providers and support a range of backup types makes it well-suited for small to mid-sized businesses and IT-managed environments. The platform performs reliably for routine backups, and the centralized management console is useful for overseeing multiple systems. Deployment is straightforward once the architecture is understood, and the encryption and security options are strong. However, the experience is somewhat impacted by occasional complexity during setup. Troubleshooting can also take longer than expected due to vague error messages and logs. In summary, it is a dependable and cost-effective backup solution with strong flexibility. Still, it requires a moderate level of technical familiarity to manage efficiently if you don't have experience with any backup software. ----- ### "Owner of Any It Support LLC" — 1.0/5 > **Pierre** | *20 August 2024* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: You can pick you own cloud storage. That is all i got. > > **Cons**: Unreliable. I had it for a year and only got 5 successful restore. I had issue with the service ever other week. I reach out to management and vendor support number of time but nothing change. > > It an unreliable services and waste of an investment. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.uk/software/143536/msp360-managed-backup?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/143536/msp360-managed-backup) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data