Nintex Promapp

Nintex Promapp

by Nintex

Who Uses Nintex Promapp?

Medium to enterprise businesses trying to engage teams and develop process excellence. Companies with 50+ people need easy, visual tools to empower the line of business for continuous improvement.

What Is Nintex Promapp?

Promapp is the process tool teams love, and the #1 rated BPM software used by Coke, Audi, McDonalds and more. Its simple, powerful, and engages the line of business in process excellence. Designed for companies with over 50 employees, As part of the Nintex process platform, Promapp makes it easy to map, manage and automate processes, enabling quality assurance, risk management and business continuity. Sign up for a free trial to get a free eBook on building engagement in process excellence.

Nintex Promapp Details

Nintex

http://www.promapp.com

Founded 2002

Nintex Promapp Pricing Overview

Nintex Promapp does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Nintex Promapp Features

Business Process Management Software
Access Controls/Permissions
Alerts/Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Designing
Visual Workflow Management
Archiving & Retention
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliant
ISO Compliance
Incident Management
OSHA Compliance
Process/Workflow Automation
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective and Preventive Actions (CAPA)
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputational Risk Management
Response Management
Risk Assessment
Access Controls/Permissions
Business Process Automation
Calendar Management
Compliance Tracking
Customisable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Nintex Promapp Reviews for UK Users

Showing 5 of 135 reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.6/5
Features
4.3/5
Value for Money
4.4/5
Paweł P.
IT Business Relationship Analyst
Food Production, 10,001+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/11/2019

"Promapp as the leading business processes mapping tool "

Comments: The main business problem Promapp resolves is that it brings the visibility for cross-functional teams to see different processes and how they are related to each other.
Previously the processes were stored in different locations (SharePoint, shared drives, local drives) and mapped in different tools (Excels, Words, Visio diagrams, etc.). Promapp allows to store the processes in one place, which makes global visibility for the company.
Also, the application has an exceptional and fast-case-resolving support team. The team provided me with numerous help and workarounds in a timely manner.

Pros: I think that the best thing about Promapp is its simplicity. A few hours of training allows to create your first business processes. All features are very easy to find and use, which makes Promapp perfect tool for the majority of end users.

Cons: I could not find the option to bulk import/export larger number of processes at one click. I participate in a project of migrating 100+ processes from another tool to Promapp and such a feature would really save me some time.

  • Reviewer Source 
  • Reviewed on 25/11/2019
Asma P.
Business analyst
Education Management, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 06/07/2020

"Promapp review"

Comments: Promapp has made it easy to see transparency between departments at Aut when the mapped processes were made public. Any department can use the links and easy exchange the processes.

Pros: One place to store the process. Less paper work. One software does mapping and documenting.

Cons: As a trainer I found it hard to train the customers who have used Visio for long time and are vision oriented. They found it hard when one of the end of decision point had to end. Promapp can only map processes with less steps.

  • Reviewer Source 
  • Reviewed on 06/07/2020
Verified Reviewer
Group Policy & Process Framework Lead
Insurance, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 27/02/2018

"Promapp works for complex multi-national organisations"

Pros: easy to use
easy to setup
provides clarity of roles and responsibilities
provides clarity of stakeholders
displays connected processes and systems
provides a glossary that automatically displays description on hover over
standard version allows variations of standard process (ie. regions may be slightly different but based on standard process)
includes ability to control permissions at top down to lower level processes and documents
includes control over governance setup
provides a dashboard to display user access, progress, published, and draft processes
offers control over documents and easily replace them without breaking links
links remain consistent when a process is updated or the name is changed
support 24/7 either by chat, email, or phone
feature enhancement requests considered and often implemented
new releases documented and communicated without impact on the user or the business
can easily share
offers a unique way of writing a process that makes it simple to write and follow for the end user
so much more

Cons: some nice to have features not available
is not a dynamic workflow tool
does not display broken links
works best with only one purpose in mind (ie. document all staff processes)
Promapp is generally not used for the creation of: Value Stream Transformation (VST) maps
Organisational charts
Network diagrams
System diagrams and mapping
Conceptual solution diagrams
Customer journey mapping
Lengthy end to end maps

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 27/02/2018
Karin L.
Business Analyst
Government Administration, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/07/2020

"Promapp and building processes and procedures"

Comments: This is unique product and has changed our organisation's approach to building procedures.

Pros: The combination of easilly creating maps, sharing them with the organisation and storing these in one system for easy access.

Cons: Smaller technical functions could be improved such as copy and paste activities between maps, ability to hide tags and the build in the ability to loops. I also would like to see an expansion on the integration of business Improvement tools not just a few lean tags.

  • Reviewer Source 
  • Reviewed on 07/07/2020
Brian L.
General Manager
Printing, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 26/11/2019

"Promapp keeps us informed"

Comments: We use Promapp for Training, Credit Requests, Root Cause Analysis and Opportunity for Improvement - one place for all so very satisfied with the product

Pros: Managing a business requires you to be on top of current issues and Promapp helps us do this

Cons: Repetitive redirection away from my current activity and having to click things twice to activate.
This is very frustrating when I do not have time as a luxury...

  • Reviewer Source 
  • Reviewed on 26/11/2019