--- description: Discover the benefits and disadvantages of TicketSource. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TicketSource Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/20030/event-management/software) > [TicketSource](/software/143073/ticketsource) # TicketSource Canonical: https://www.capterra.co.uk/software/143073/ticketsource Page: 1 / 23\ Next: [Next page](https://www.capterra.co.uk/software/143073/ticketsource?page=2) > A free and easy-to-use online event ticket sales platform that comes with fast and friendly support...from real human beings\! > > Verdict: Rated **4.8/5** by 548 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TicketSource? From local gigs to major festivals, TicketSource is perfect for creators wanting an easy, low-cost way to sell tickets for any event, size, or venue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 548 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TicketSource UK - **Founded**: 2004 ## Commercial Context - **Starting Price**: £0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: The fully featured online box office is free for event organisers to use. There is no charge for recording your in-house cash, cheque and complimentary bookings. For paid events, a small booking fee applies to customers paying online. There are no contracts, hidden fees or complicated access tiers. TicketSource provides one single, honest, low-cost booking fee structure. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more ## Features - Activity Dashboard - Alerts/Notifications - Attendee Management - Badge Management - Barcode/Ticket Scanning - Calendar Management - Communication Management - Confirmations/Reminders - Contact Management - Customer Data Management - Customisable Branding - Email Marketing - Event Calendar - Event Management - Event Scheduling - Event Ticketing - Marketing Automation - Mobile Access - Online Payments - Online Registration - Payment Processing - Promotions Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reserved Seating - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Ticketing - Visitor Registration - Volunteer Management - Website Management ## Integrations (7 total) - Brevo - Mailchimp - Meta for Business - Stripe - Stripe Terminal - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Management Software](https://www.capterra.co.uk/directory/20030/event-management/software) ## Related Categories - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) - [Event Booking Software](https://www.capterra.co.uk/directory/31009/event-booking/software) - [Conference Software](https://www.capterra.co.uk/directory/30953/conference/software) - [Festival Management Software](https://www.capterra.co.uk/directory/30908/festival-management/software) - [Registration Software](https://www.capterra.co.uk/directory/30111/registration/software) ## Alternatives 1. [Fienta](https://www.capterra.co.uk/software/171132/fienta) — 4.8/5 (188 reviews) 2. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5791 reviews) 3. [Purplepass](https://www.capterra.co.uk/software/133885/purplepass-ticketing) — 4.9/5 (304 reviews) 4. [Ticket Tailor](https://www.capterra.co.uk/software/112510/ticket-tailor) — 4.9/5 (595 reviews) 5. [Showpass](https://www.capterra.co.uk/software/153637/showpass) — 4.7/5 (406 reviews) ## Reviews ### "Helpful and Pro-active - run by real people" — 5.0/5 > **Iris** | *28 February 2026* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: I recently had a performer cancel on me, and when I paused ticket sales, and informed customers through Ticketsource, the team got in touch to let me know they would refund both the ticket price and the booking fee direct to my customers. This sort of pro-active, communicative assistance, seems rare these days, as does the fact they weren't money-grubbing\! Highly recommend this platform. > > **Cons**: Not Applicable :) I only hope they become more popular so that they pop up higher on search engines. > > As an event hoster, I find creating their listings intuitive, the fee they charge very low and reasonable (meaning I can feel comfortable offsetting this for customers to pay) and their staff communication when contacted swift and helpful. ----- ### "Good product, and quite easy to set up and run events." — 4.0/5 > **John** | *17 June 2026* | Music | Recommendation rating: 9.0/10 > > **Pros**: Good value fees. Good options for ticket design. App provides a simple interface for checking tickets. > > **Cons**: Bit difficult to navigate around Event Creation 1st time. Reporting also not that clear which ones to use, especially for payouts. ----- ### "Annual vehicle event," — 4.0/5 > **Anne** | *6 May 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Once we had the event on, it was easy to see the bookings and information we needed, and payout was more or less straight after the event. > > **Cons**: trying to get the information from the system that we needed to create a check in, not sure whether it was how we set it up, and we need to change that for year 2 or that's the way it is, but we needed an excel wizard to extract the information we needed for our event Also after you send a update I couldn't find anywhere to see who it had all gone to as we had people who said they didn't receive it, and I couldn't find a way to check that > > I'm happy to explore it again for our event for 2027, and look more at what questions we want information for when setting up the event, other than that its been good ----- ### "Superb service" — 5.0/5 > **Mike** | *3 June 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Absolutely superb service, really easy to set up and operate, fast efficient support team, very reasonable pricing, just excellent all round > > **Cons**: I found it hard to understand the available/remaining numbers, but it was not a problem. The maths just confused me at times > > Excellent. I can't add anything to what I wrote in the first box above so will fill the rest of this box with a few words to meet the minimum word count ----- ### "Great platform" — 5.0/5 > **Ash** | *13 May 2026* | Sports | Recommendation rating: 10.0/10 > > **Pros**: Simple, user friendly and reliable both when selling tickets and also scanning them on the day of the event. > > **Cons**: Setup, but understand that you need to put the work in early for the system to take over thereafter. > > Outstanding platform will definitely use it again. The feedback from customer and administration was all positive. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.co.uk/software/143073/ticketsource?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/143073/ticketsource) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data