--- description: Discover the benefits and disadvantages of TicketSource. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TicketSource Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/20030/event-management/software) > [TicketSource](/software/143073/ticketsource) # TicketSource Canonical: https://www.capterra.co.uk/software/143073/ticketsource Page: 1 / 23\ Next: [Next page](https://www.capterra.co.uk/software/143073/ticketsource?page=2) > A free and easy-to-use online event ticket sales platform that comes with fast and friendly support...from real human beings\! > > Verdict: Rated **4.8/5** by 542 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TicketSource? From local gigs to major festivals, TicketSource is perfect for creators wanting an easy, low-cost way to sell tickets for any event, size, or venue. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 542 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TicketSource UK - **Founded**: 2004 ## Commercial Context - **Starting Price**: £0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: The fully featured online box office is free for event organisers to use. There is no charge for recording your in-house cash, cheque and complimentary bookings. For paid events, a small booking fee applies to customers paying online. There are no contracts, hidden fees or complicated access tiers. TicketSource provides one single, honest, low-cost booking fee structure. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more ## Features - Activity Dashboard - Alerts/Notifications - Attendee Management - Badge Management - Barcode/Ticket Scanning - Calendar Management - Communication Management - Confirmations/Reminders - Contact Management - Customer Data Management - Customisable Branding - Email Marketing - Event Calendar - Event Management - Event Scheduling - Event Ticketing - Marketing Automation - Mobile Access - Online Payments - Online Registration - Payment Processing - Promotions Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reserved Seating - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Third-Party Integrations - Ticketing - Visitor Registration - Volunteer Management - Website Management ## Integrations (7 total) - Brevo - Mailchimp - Meta for Business - Stripe - Stripe Terminal - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Management Software](https://www.capterra.co.uk/directory/20030/event-management/software) ## Related Categories - [Ticketing Systems](https://www.capterra.co.uk/directory/30039/ticketing/software) - [Event Booking Software](https://www.capterra.co.uk/directory/31009/event-booking/software) - [Conference Software](https://www.capterra.co.uk/directory/30953/conference/software) - [Festival Management Software](https://www.capterra.co.uk/directory/30908/festival-management/software) - [Registration Software](https://www.capterra.co.uk/directory/30111/registration/software) ## Alternatives 1. [Fienta](https://www.capterra.co.uk/software/171132/fienta) — 4.8/5 (174 reviews) 2. [Eventbrite](https://www.capterra.co.uk/software/114949/eventbrite) — 4.6/5 (5774 reviews) 3. [Purplepass](https://www.capterra.co.uk/software/133885/purplepass-ticketing) — 4.9/5 (304 reviews) 4. [Beyonk](https://www.capterra.co.uk/software/1018625/beyonk) — 4.9/5 (167 reviews) 5. [Ticket Tailor](https://www.capterra.co.uk/software/112510/ticket-tailor) — 4.9/5 (595 reviews) ## Reviews ### "Helpful and Pro-active - run by real people" — 5.0/5 > **Iris** | *28 February 2026* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: I recently had a performer cancel on me, and when I paused ticket sales, and informed customers through Ticketsource, the team got in touch to let me know they would refund both the ticket price and the booking fee direct to my customers. This sort of pro-active, communicative assistance, seems rare these days, as does the fact they weren't money-grubbing\! Highly recommend this platform. > > **Cons**: Not Applicable :) I only hope they become more popular so that they pop up higher on search engines. > > As an event hoster, I find creating their listings intuitive, the fee they charge very low and reasonable (meaning I can feel comfortable offsetting this for customers to pay) and their staff communication when contacted swift and helpful. ----- ### "1st Lace Day" — 5.0/5 > **Amanda** | *29 April 2026* | Textiles | Recommendation rating: 9.0/10 > > **Pros**: It was my first event using TicketSource. Help is always available. There is an option to include the ticket fee in the price of the ticket. Setting up the event was really easy and having the telephone number for TicketSource to make bookings really helped too. It was easy to arrange a refund. > > **Cons**: As this is our first time using it, I had nothing to compare it with. However, some of the options for tick boxes can be a little confusing at time. > > It worked for us as a small group and no-one complained that booking was difficult to achieve. We have set up our event for next year. ----- ### "Fantastic service with no issues \!" — 5.0/5 > **Lynn** | *19 March 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: It is so quick and easy to use , well designed to create new events , No bugs or issues at all , secure system with no issues, it has been a great way for our marketing and selling tickets for all our events , very pleased with the service . Quick payment after the event , payment in our account within 3 days . > > **Cons**: Personally we have no cons because it is so easy to use . Both myself and my event colleague found it so easy to use . > > Perfect , saves a lot of time , no inhouse tickets to create anymore \! so saving the trees \! Quick and easy step by step . ----- ### "First Class Service" — 5.0/5 > **Val** | *1 April 2026* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Made running a dance show so much easier , not having to deal with the ticket sales myself -far less hassle > > **Cons**: Having to wait for our ticket money was a bit of a disadvantage as the theatre were chasing us for their invoice to be paid . > > First class would definitely use again -they were very helpful and easy to communicate with -being able to send an email via ticket source to all customers was again so easy ----- ### "amazing way to sell fundraising event tickets" — 5.0/5 > **Sarah** | *1 April 2026* | Sports | Recommendation rating: 9.0/10 > > **Pros**: It was very easy to set up and easy to send out links and QR code for parents to make payment. It was great that you could keep up to date with ticket sales so that you could push your event if needed and that you had an attendees list. The fact that the admin cost is also passed on means that it is not impacting our fundraising amount from ticket sales which makes it great value for money. It was easy to scan people in and record attendance on the day of the event keeping track on who attended from the ticket sales. > > **Cons**: There isnt anything that I didnt like I found the whole process really easy from set up to promoting to parents to managing the sales. > > Really pleased with the whole process and how easy it was to sell tickets for our fundraising event. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.co.uk/software/143073/ticketsource?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/143073/ticketsource) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data