Who Uses This Software?

Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more.

Average Ratings

15,052 reviews
  • Overall 4.5 / 5
  • Ease of Use 4.5 / 5
  • Customer Service 4 / 5
  • Features 4.5 / 5
  • Value for Money 4.5 / 5

Product Details

  • Free Version Yes
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Dropbox
  • https://www.dropbox.com/business
  • Founded 2007

About Dropbox Business

Dropbox Business is a central workspace that helps teams stay organized and keep their work flowing. All your teams content is in one place, making it easy to collaborate and focus on the work that matters. Dropbox Business is trusted by over 300,000 business teams worldwide and over 50% of the Fortune 500 for its industry leading file sync, collaboration, and extensive administration and security features that scale as teams grow.

Dropbox Business Features

  • Access Control
  • Archiving & Retention
  • Backup
  • Data Migration
  • Data Synchronisation
  • Encryption
  • File Sharing
  • Version Control
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Access Controls/Permissions
  • Audit Trail
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • Messaging
  • Real Time Synchronisation
  • Search/Filter
  • Workflow Management

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Dropbox Business Most Helpful Reviews

The Perfect Solution for File Storage

Reviewed on 05/09/2019
David Y.
Editor and Designer
Publishing, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: My overall experience with Dropbox Business has been great. It has made our organization for productive and we've spent less time searching for files and folders (Dropbox's search functionality is very helpful). I can also print files directly from my iPhone using my printer's app, which can easily be synched with my Dropbox account. Since our computers and laptops are in separate rooms, this functionality is perfect for printing Dropbox files when not physically in front of the computer. Also, with the Dropbox app, I can easily find, attach, and send any file in my account via email. It's perfect for business individuals who are on the go. Prior to using Dropbox, almost everyone kept files on their laptops. This really wasn't effective and involved a lot of email messaging and overlap of files. Dropbox solved this problem quite nicely for us. I cannot recommend it more highly.

Pros: Dropbox really is the perfect solution for file storage. What separates Dropbox's individual subscription (Basic) from its business subscription is the ability assign multiple users with unique email addresses. The Standard and Advanced options both come with 3 user licenses. This is not to say that only 3 users can access your files. Sharing occurs at the admin level, and admins can share files with other Dropbox users (including Basic and Plus users). This is one of the great benefits of using Dropbox. My favorite feature, however, is Dropbox's simplicity. It is super easy to create top-level directories and then add sub-directories (and sub-sub-directories, etc). For example, our top-level folders are Contracts, Art Files, Manuscripts, Schedules. Within our Manuscripts folder are sub-folders (e.g., Anthologies, Fiction, Nonfiction). You can customize or create as many file folders as needed, but hopefully this gives you some example of the options available to you. It's also very easy to rename, delete, and move files. Another great feature is that deleted files can still be accessed for 30 days. Always good in case a file is unintentionally deleted.
Admins can also synch Dropbox to their laptops for easy file search and navigation.

Cons: There is really nothing I do not like about using DropBox Business. The storage size of 3 TB far exceeds what we currently need, but this is not a bad thing. The pricing is competitive. The home page of your account will display Recent files, which is great if you are working on the same file over a period of days or weeks. I simply cannot think of a single negative about this storage solution.

good product but needs improvement

Reviewed on 29/08/2019
Verified Reviewer
Director of Operations
Real Estate, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Still better than not having a shared server at all. Has a large amount of space offered so we don't have to worry about losing files. Licenses and teams are also easy to manage.

Pros: The ability to access files anytime, anywhere, especially from a mobile device. Intuitive and always evolving to be better. It's also widely known so most people don't need much training on it.

Cons: Lack of customer support - they just refer you to guides and FAQs. We also received no help in our initial setup and after having the software for a while, there are countless things we could have done better to share and organize our folders.
Glitchy sometimes - on multiple occasions I had to completely uninstall and reinstall the desktop app to make it work
Files are not collaborative enough. At this point, you'd imagine Dropbox would work like google sheets where you and someone else can edit the same document at the same time. But instead, you have to deal with conflicted duplicate files.
Billing could be explained better. We have multiple entities in our business and need to split our bill regularly but dropbox doesn't make it easy to code specific users or licenses to specific entities under the overarching business account

Dropbox Business Review.

Reviewed on 26/08/2019
Edward S.
Sales And Marketing Specialist
Marketing & Advertising, 1,001-5,000 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Our company has solved the great problem of not being able to save amounts of information, files or transactions, because we did not have a safe place to store these important documents, that is why we lost a lot of information, important documents, valuable transactions for us, also that we had that change the computers monthly, because they were saturated and we could not recover them, thanks to this software, all these problems were solved, now these documents are not lost, they are automatically saved in the cloud and With just a few clicks, we have access to all of them , which facilitates our work and allows us to finish jobs in our homes that were incomplete or that need more time to do them, we could send them to the cloud, download them to our home, terminals and recharge, exponentially increasing the productivity of the company.

Pros: Dropbox is very easy to use, just take a few minutes to register and once this is done, you can save any amount of information you want in the cloud, important documents, photos, files, transactions, empty your computer or mobile phone to not slow them down. or saturate them with information, and you will not lose any file due to damage or theft of your computer, since synchronizing it with your device or computer will automatically save any file, making it one of the safest methods to save files in the world. It should be noted that you can share any document or information with anyone who uses the program, without having full access, only what you want.

Cons: The drawback is the limited space available for the cloud, since it can save a large number of files, but there comes a time when it reaches this limit and you must pay a special fee to add more memory to the cloud, which I consider very high for the common user or the company that is thinking of acquiring this software, in addition to the folders can not be customized, so you can not specify well to be each, I hope that in future updates you can correct these small details, but In general It is excellent software.

Dropbox Keeps Our Documents Safe, Secure, and Easy to Access

Reviewed on 15/08/2019
Jonathan H.
Labor Coordinator
Events Services, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We use Dropbox Business in our office to keep our records in one place for our team. It's especially helpful because we have certain files that are shared across the entire company, and then we also have certain files only used for my own team. It's very easy to create a file, upload a document, and share it with other people. It's also far more secure than other platforms in terms of keeping log of confidential information.

Pros: I love that it is easy to create a folder and have it shared with many people at one time. It's also great to have this set up on my computer in my own Quick Access files, so I can just drag and drop documents from my saved documents and downloads into a Dropbox file. My company has always used dropbox, and having the business account gives us enough space so we can keep all our records in one secure place.

Cons: It's not quite as complex and doesn't quite offer the features of Google Drive or other cloud storage platforms, but it is simple and it does the job. It is also very easily cluttered when you have too many people sharing things across platforms.

Dropbox: Quality for Use!

Reviewed on 17/07/2019
Sara S.
Academic Advisor
Higher Education, 10,001+ Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall, this has been an absolutely fabulous product and software for us to use. We recommend it to campus partners, our students, and our new staff always love having access and training to use this!

Pros: I think that this software was very ahead of its time when it came out. On campus unfortunately some of our students experience difficulty in saving onto university drives in areas such as our student union building, or in our libraries. Having access to a software like this allows them to safely store and save information, and doesn't clog up any home screens or memory on their own personal devices. The free trials have been excellent for our team to test out this product! I like that there are different plans that you can purchase based on how much you need to save, and there are additional cool features like sharing permissions, audits, and support options. Something that really stood out to me was the fact that you can get phone or chat support. Chat support is SO, SO ideal for our team to use since we are constantly on our computers and always on student phone calls, so being able to utilize chat while we are still able to do work is an incredible feature and a really big win for us! The storage space on the "Standard" plan is an insanely good deal for us and the amount of information we need to store. The remote wipe has also been an amazing security feature and helps with peace of mind. Knowing that you can use the features for the smart syncs and operate off of the admin dashboards has been really fun for us, we have loved doing group trainings to learn about these things and to also learn about the amount of apps you can connect to and utilize with this!

Cons: I don't have anything that I didn't like! One of the best features that our students and team have discussed is that you can use the thirty day free trial truly for free; you don't need to provide a credit card which is a big plus for us; so many of our students don't want to enter in that kind of personal information and this is just such a fantastic option for them. Something that stands out about this product compared to competitors is that you can get billed yearly or monthly. This is a big plus to us as we can do mass purchases for our teams to store on for one yearly fee so we just have to allocate one purchase card order instead of doing them every month if we had utilized the monthly option.

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