---
description: Discover the benefits and disadvantages of Insightful.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Insightful Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [RMM Software](/directory/31715/remote-monitoring-and-management-software/software) > [Insightful](/software/142813/Insightful)

# Insightful

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> Simple, affordable, and reliable. Insightful has everything you need to improve your team’s productivity
> 
> Verdict: Rated **4.8/5** by 251 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Insightful?

Insightful is built for businesses of all sizes, from small teams to large enterprises. It’s ideal for any industry that needs real-time data to manage teams and improve workflows.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 251 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Insightful
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$8.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 7-day free trial is available, after which you can get Insightful for $8/employee/month (price reflects annual billing).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, Spanish
- **Available Countries**: American Samoa, Argentina, Australia, Bolivia, Brazil, Canada, Chile, China, Colombia, Costa Rica, Dominican Republic, Ecuador, Germany, India, Ireland, Jamaica, Japan, Mexico, Netherlands, New Zealand and 19 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Tracking
- Billable & Non-Billable Hours
- Billing & Invoicing
- Biometric Recognition
- Browsing History
- Business Process Automation
- Collaboration Tools
- Customer Experience Management
- Deployment Management
- Employee Activity Monitoring
- Employee Coaching Tools
- Employee Database
- Employee Scheduling
- Expense Tracking
- For Call Centres
- For MSPs
- KPI Monitoring
- Labor Forecasting
- Notes Management
- Overtime Calculation
- Performance Management
- Performance Metrics
- Productivity Analysis
- Project Management
- Project Time Tracking
- Project Tracking
- Quality Management
- Real-Time Monitoring
- Reporting/Analytics
- Scheduling
- Screen Activity Recording
- Task Editing
- Task Management
- Task/Project Tracking
- Third-Party Integrations
- Time Tracking
- Timesheet Management
- Workflow Automation
- Workflow Management

## Integrations (84 total)

- 7shifts
- ADP Workforce Now
- Aha\!
- AlexisHR
- AllianceHCM
- Asana
- Azure DevOps
- BambooHR
- Basecamp
- BigQuery Connector for Jira
- Bitbucket
- Breathe
- CharlieHR
- ChartHop
- ClayHR

... and 69 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [RMM Software](https://www.capterra.co.uk/directory/31715/remote-monitoring-and-management-software/software)

## Related Categories

- [Remote Work Software](https://www.capterra.co.uk/directory/31855/remote-work/software)
- [Call Center Workforce Management Software](https://www.capterra.co.uk/directory/32607/call-center-workforce-management/software)
- [Contact Center Quality Assurance Software](https://www.capterra.co.uk/directory/33415/contact-center-quality-assurance/software)
- [Time Tracking Software](https://www.capterra.co.uk/directory/30612/time-tracking/software)
- [Employee Monitoring Software](https://www.capterra.co.uk/directory/31087/employee-monitoring/software)

## Alternatives

1. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5311 reviews)
2. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9264 reviews)
3. [Jibble](https://www.capterra.co.uk/software/156992/jibble) — 4.8/5 (1953 reviews)
4. [Wrike](https://www.capterra.co.uk/software/76113/wrike) — 4.4/5 (3039 reviews)
5. [WebWork Time Tracker](https://www.capterra.co.uk/software/151338/webwork-time-tracker) — 4.6/5 (627 reviews)

## Reviews

### "Very good experience, easy to use." — 5.0/5

> **Julian** | *24 August 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It was extremely easy to install, insightful, and the intuitive nature of the product made it easy to start using immediately without any guidance. I can have insightful running alongside the work that I'm doing, so that it's very easy to track the amount of time spent on tasks. I have two screens, so it works really nicely.
> 
> **Cons**: I'm contracting via Mercor and I think assigning projects to 'employees' was counterintuitive as a setup, but was fine once up and running.
> 
> Excellent experience. I really like the product. It works well for me.&#10;I had a polite and friendly email exchange with a member of the team at Insightful to clarify my account, which was dealt with promptly and professionally.

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### "Best timer app I have experienced" — 5.0/5

> **Bushra** | *25 August 2026* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: The customer support team is very responsive and promptly resolved my query and guided me to complete the installation process and start the timer.
> 
> **Cons**: The installation setup process has some glitches and i experienced difficulty in opening the insightful app to start the timer.
> 
> My experience was initially not good but I really liked the prompt response to my query from customer support team and they appropriately handled and resolved the problem I faced to complete the installation process and to start the timer.

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### "INSIGHTFUL PROJECT" — 5.0/5

> **Ayodeji** | *20 August 2026* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: This is great platform the covers various sector, studies, discipline, and also providing a more suitable but simple means to ease our daily workloads.&#10;Broadening of ideals,and creating awareness about our fields.&#10;The best part is, the fact that I am allowed to add/contribute my own ideas to the new era of AI automation, it a graet privilege.
> 
> **Cons**: Insightful is a great platform and interesting to work with\\.&#10;However, the onboarding process is a little tricky but its okay.
> 
> My overall experience with insightful is the fact that I can contribute to the platform, and also it opens my mind to alot of new dimensions and way where complex workload can be simplyfy via AI automation. The reward payment is a big encouragement

-----

### "Reliable tracking with support that actually listens" — 5.0/5

> **Tony** | *3 September 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The system is genuinely intuitive to use. Getting it installed and set up across our remote teams was straightforward, and when we needed to uninstall or make changes, there were no headaches. The tracking itself does what it says it will - gives us solid visibility into device activity across our remote workforce without being clunky or intrusive. It just works.
> 
> **Cons**: Honestly, there's not much to fault. The value for money is solid. The only thing that's been a minor irritation is the screenshot capture can be a bit hit and miss sometimes - they're not coming through as consistently as we'd expect. We're still looking into whether that's something on our end, but it's the only real gripe we've got.
> 
> The team made a real difference during our onboarding. They were patient with us - and we definitely needed it with holidays and key people being away during the implementation. Rather than pushing us through their standard process, they were happy to extend our trial period and actually work around our needs instead of making us fit their timeline. That kind of flexibility says a lot about their support.

-----

### "The best tracking tool there is\!" — 5.0/5

> **Verified Reviewer** | *20 August 2026* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: I love how fast it updates my hours &#10;I love how easy it was to set up&#10;I like that it accurately track my hours so I get paid correctly with no issues.&#10;I like that it keeps me productive and help my employer gain my trust.
> 
> **Cons**: Nothing at all. There’s nothing I don’t like about insightful because it does what it’s supposed to do, which is productivity. I can’t fault it all all
> 
> My experience is amazing. I use insightful at work to track my hours and timesheets and it’s been super responsive, updates quickly and captures evidences that protect me as an employee.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/142813/Insightful)

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