---
description: Discover the benefits and disadvantages of Timely.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Timely Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Spa Software](/directory/30782/spa/software) > [Timely](/software/142756/timely)

# Timely

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> For hair and beauty professionals, Timely is booking and payments software designed to help you focus on your passion, not your admin.
> 
> Verdict: Rated **4.7/5** by 711 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Timely?

From first booking to final payments, Timely gives you the tools to run your hair and beauty business like a pro, take online bookings, grow revenue, and keep your clients coming back.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 711 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Timely
- **Location**: Dunedin, New Zealand
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$26.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Give Timely a try free for 14 days. No credit card required. No obligations. &#10;&#10;Innovate - For hair and beauty professionals who want to transform and put the client experience first.&#10;$79 AUD per staff member per month, includes 350 SMS credit per staff&#10;£39 GPD per staff member per month, includes 300 SMS credit per staff&#10;$47 USD per staff member per month, includes 350 SMS credit per staff&#10;&#10;Elevate - For hair and beauty professionals who want to put their brand first and reduce admin.&#10;$65 AUD per staff member per month, includes 200 SMS credit per staff&#10;£34 GPD per staff member per month, includes 200 SMS credit per staff&#10;$39 USD per staff member per month, includes 200 SMS credit per staff&#10;&#10;Build - For hair and beauty professionals who want more control and less admin.&#10;$42 AUD per staff member per month, includes 100 SMS credit per staff&#10;£22 GPD per staff member per month, includes 100 SMS credit per staff&#10;$26 USD per staff member per month, includes 100 SMS credit per staff
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States

## Features

- Address Book
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Client Database
- Client Management
- Color Codes/Icons
- Confirmations/Reminders
- Customer Database
- Customisable Branding
- Customisable Forms
- Debit/Credit Card Processing
- Electronic Payments
- Email Marketing
- Email Reminders
- Employee Management
- Faculty/Staff Management
- For Barbershops
- For Medical Spas
- For Salons and Spas
- Gift Card Management
- HIPAA Compliant
- Inventory Management
- Marketing Automation
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Payment Processing
- Point of Sale (POS)
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Rescheduling
- SOAP notes
- Scheduling
- Self Service Portal
- Staff Management
- Task Management
- Third-Party Integrations
- Two-Way Communication
- Website Integration

... and 1 more features

## Integrations (9 total)

- Google Calendar
- Google Contacts
- MYOB Business
- Mailchimp
- QuickBooks Online Advanced
- Stripe
- Xero
- Zapier
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Spa Software](https://www.capterra.co.uk/directory/30782/spa/software)

## Related Categories

- [Salon Software](https://www.capterra.co.uk/directory/30028/salon/software)
- [Spa Software](https://www.capterra.co.uk/directory/30782/spa/software)
- [Massage Therapy Software](https://www.capterra.co.uk/directory/30919/massage-therapy/software)
- [Scheduling Software](https://www.capterra.co.uk/directory/30087/scheduling/software)
- [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software)

## Alternatives

1. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3622 reviews)
2. [Calendly](https://www.capterra.co.uk/software/148036/calendly) — 4.7/5 (4087 reviews)
3. [Google Calendar](https://www.capterra.co.uk/software/213340/google-calendar) — 4.8/5 (4045 reviews)
4. [Goldie](https://www.capterra.co.uk/software/1036086/goldie) — 4.8/5 (1130 reviews)
5. [Acuity Scheduling](https://www.capterra.co.uk/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews)

## Reviews

### "Balancing our Workflow with Precision Time Tracking" — 5.0/5

> **Alison** | *13 September 2024* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: Timely's automated time tracking has greatly benefited the management of research projects, allowing me to precisely track time spent on various grants without the hassle of manual entry. This has boosted my productivity and improved the clarity and accuracy of our grant reports. The platform's easy-to-use interface helps me see how I divide my time among teaching, research, and administrative tasks, supporting a healthier work-life balance.
> 
> **Cons**: Timely struggles to capture the blurred lines between different academic activities, like when a casual chat with a colleague unexpectedly leads to a research breakthrough.
> 
> Timely transformed our university's time tracking by offering clear visibility into resource use across departments. Automated time tracking increased productivity by eliminating the need for manual entry and reducing administrative work. The platform's easy-to-read reports improved course scheduling and research project timelines, resulting in a great boost in grant utilisation efficiency.

-----

### "Timely booking system" — 5.0/5

> **samantha jane** | *24 October 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: It does everything my small business needs
> 
> **Cons**: When the updates happen as I'm a bit slow to adjuy
> 
> Always had a good service it's reasonably priced

-----

### "Avoid \! Useless communication when you need help. Issue with system their end and still not resolved" — 1.0/5

> **Verified Reviewer** | *7 August 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: I like it because it is cheap but that reflects on the issues that they have with their system.
> 
> **Cons**: You can get hold of anyone for help. They won’t speak to you on the phone unless you are an upgraded member. They did regard that there is an issue with the system and come back with slow, stupid responses and then close the chat claiming that you haven’t responded, leaving you with an un resolved issue. I am loosing out on money and bookings because of this.
> 
> Furious. I am a paying customer and I haven’t had the help that I have needed. I haven’t had issues before and now issues are arising with their systems. Not offering clients slots that are available, booking clients in slots that aren’t supposed to be available and open times in the diary are not showing to customers. It’s an absolute mess.

-----

### "Tmely a great product" — 4.0/5

> **KEVIN** | *6 December 2024* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: i found the AI-powered tracking is very good
> 
> **Cons**: i found Timely to be a higher priced app
> 
> I thought the AI-powered features, smooth workflow process, and user-friendly interface were really valuable. and a great time saver

-----

### "My Timely Review." — 5.0/5

> **Monica** | *1 June 2025* | Apparel & Fashion | Recommendation rating: 1.0/10
> 
> **Pros**: What i like most about Timely is that the entire application process was very successful and entertaining.
> 
> **Cons**: What i really dislike about Timely is that the booking software was very disappointing because, when i tried to book my salon appointment it just wouldn't work correctly.
> 
> My overall experience using Timely was very exciting and very informative and useful to me because, it just works for me.

-----

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