---
description: Discover the benefits and disadvantages of Reward Gateway.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Reward Gateway Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Reward Gateway](/software/142701/smarthub)

# Reward Gateway

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> One unified hub with employee recognition, communications, surveys, discounts, benefits, and wellbeing to increase employee engagement.
> 
> Verdict: Rated **4.5/5** by 351 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Reward Gateway?

Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys, and discounts together in one unified solution for companies across industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 351 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Edenred
- **Founded**: 2006

## Commercial Context

- **Pricing Details**: Contact Reward Gateway for pricing details
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Awards Management
- Benchmarking
- Chat/Messaging
- Commenting/Notes
- Communication Management
- Customisable Questions
- Customisable Templates
- Data Import/Export
- Employee Database
- Employee Directory
- Employee Management
- Employee Portal
- Employee Recognition
- Engagement Tracking
- Feedback Management
- Gamification
- Goal Management
- Goal Setting/Tracking
- Health Monitoring
- Incentive Management
- Manager-to-Employee Recognition
- Mobile Access
- Nominations
- Onboarding
- Peer-to-Peer Recognition
- Performance Management
- Program Management
- Pulse Surveys
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- Rewards Catalogue
- Self Service Portal
- Skip Logic
- Surveys & Feedback
- URL Customisation
- eCards

## Integrations (38 total)

- ADP Workforce Now
- BambooHR
- Bitium
- Cisco Duo
- Facebook Business Suite
- Google Analytics 360
- Google Workspace
- Gusto
- HR Cloud
- HR Partner
- Humaans
- Justworks
- Kallidus Learn
- LinkedIn for Business
- Merge

... and 23 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software)
- [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software)
- [Employee Recognition Software](https://www.capterra.co.uk/directory/30818/employee-recognition/software)
- [Internal Communications Software](https://www.capterra.co.uk/directory/31014/internal-communications/software)
- [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software)

## Alternatives

1. [Awardco](https://www.capterra.co.uk/software/140428/awardco-employee-performance) — 4.9/5 (4851 reviews)
2. [Workhuman](https://www.capterra.co.uk/software/125670/workhuman) — 4.8/5 (2161 reviews)
3. [Achievers](https://www.capterra.co.uk/software/129232/employee-success-platform) — 4.8/5 (2909 reviews)
4. [Guusto](https://www.capterra.co.uk/software/186209/guusto) — 4.9/5 (3744 reviews)
5. [Vantage Circle](https://www.capterra.co.uk/software/167264/vantage-circle) — 4.7/5 (5123 reviews)

## Reviews

### "engagement and reward for employee" — 5.0/5

> **sarad** | *13 October 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The thing i like is  how Reward Gateway enhances employee engagement and creates a culture of recognition, leading to higher morale, improved retention rates, and a more positive workplace environment.
> 
> **Cons**: it has a limited customization option avialable.
> 
> experience with Reward Gateway tends to be positive, particularly in terms of enhancing employee engagement and promoting a culture of recognition.

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### "Simple and Impactful Employee Recognition" — 5.0/5

> **Mitch** | *16 November 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciated how easy it made recognising and rewarding colleagues. The platform offered a straightforward way to celebrate achievements and give people vouchers to spend at retailers of their choice. It was also easy to import colleague data and you’d get reminders for your colleagues birthdays or work anniversaries.
> 
> **Cons**: One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific rewards or customisations, which could take more time than expected.
> 
> Reward Gateway was an effective platform for improving employee engagement. It made recognizing efforts simple and meaningful, even though some features could be a bit more user-friendly.

-----

### "Boosting Employee Engagement with Reward Gateway" — 4.0/5

> **Reena** | *1 March 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: A powerful tool for enhancing the company culture overall by providing a platform to recognise the contribution of employees towards their work.
> 
> **Cons**: It could be a bit pricy for the smaller businesses and also the user interface could seem a bit tricky to use initially.
> 
> It helps in boosting the  morale and increase employee motivation through recognition and rewards.

-----

### "Simple and convenient rewards platform" — 5.0/5

> **Portia** | *3 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I like how easy it is to use and how quickly you can access your rewards. The platform is straightforward, and I appreciate the variety of reward options available. It’s convenient and doesn’t take much time to understand.
> 
> **Cons**: Sometimes the payout process can take a bit longer than expected, and not all reward options are available all the time. It would be nice to have more consistency and faster processing.
> 
> Overall, my experience with Reward Gateway has been positive. It’s a useful platform for earning and redeeming rewards, and once you get used to it, it’s quite simple to navigate. There are a few areas that could be improved, but it does what it’s meant to do.

-----

### "All Round Great Rewards Platform" — 5.0/5

> **Porcia** | *15 April 2026* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: My favourite aspect is the colleague recognition tool. Being able to uplift your peers has definitely kept morale up. The platform also has a wide range of rewards and lots of opportunities for savings.
> 
> **Cons**: The customer service can be lacking sometimes. It would be more helpful to be responded to quicker with the process of getting in touch in general being more simplified than it currently is. However the customer service team is always friendly and helpful when they do get back to you.
> 
> Overall experience is great. The platform itself is very user friendly and straightforward. Easy to browse deals and rewards. I especially love the Easy Saver cards.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/142701/smarthub)

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