--- description: Discover the benefits and disadvantages of Reward Gateway. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reward Gateway Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Reward Gateway](/software/142701/smarthub) # Reward Gateway Canonical: https://www.capterra.co.uk/software/142701/smarthub Page: 1 / 15\ Next: [Next page](https://www.capterra.co.uk/software/142701/smarthub?page=2) > One unified hub with employee recognition, communications, surveys, discounts, benefits, and wellbeing to increase employee engagement. > > Verdict: Rated **4.5/5** by 347 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Reward Gateway? Reward Gateway's employee engagement platform brings strategic recognition, communications, employee surveys, and discounts together in one unified solution for companies across industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 347 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Edenred - **Founded**: 2006 ## Commercial Context - **Pricing Details**: Contact Reward Gateway for pricing details - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Activity/News Feed - Alerts/Notifications - Awards Management - Benchmarking - Chat/Messaging - Commenting/Notes - Communication Management - Customisable Questions - Customisable Templates - Data Import/Export - Employee Database - Employee Directory - Employee Management - Employee Portal - Employee Recognition - Engagement Tracking - Feedback Management - Gamification - Goal Management - Goal Setting/Tracking - Health Monitoring - Incentive Management - Manager-to-Employee Recognition - Mobile Access - Nominations - Onboarding - Peer-to-Peer Recognition - Performance Management - Program Management - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Rewards Catalogue - Self Service Portal - Skip Logic - Surveys & Feedback - URL Customisation - eCards ## Integrations (38 total) - ADP Workforce Now - BambooHR - Bitium - Cisco Duo - Facebook Business Suite - Google Analytics 360 - Google Workspace - Gusto - HR Cloud - HR Partner - Humaans - Justworks - Kallidus Learn - LinkedIn for Business - Merge ... and 23 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) ## Related Categories - [Survey Software](https://www.capterra.co.uk/directory/30092/survey/software) - [Employee Engagement Software](https://www.capterra.co.uk/directory/30817/employee-engagement/software) - [Employee Recognition Software](https://www.capterra.co.uk/directory/30818/employee-recognition/software) - [Internal Communications Software](https://www.capterra.co.uk/directory/31014/internal-communications/software) - [Human Resources Software](https://www.capterra.co.uk/directory/5/human-resource/software) ## Alternatives 1. [Workhuman](https://www.capterra.co.uk/software/125670/workhuman) — 4.8/5 (2157 reviews) 2. [Awardco](https://www.capterra.co.uk/software/140428/awardco-employee-performance) — 4.9/5 (4845 reviews) 3. [Achievers](https://www.capterra.co.uk/software/129232/employee-success-platform) — 4.8/5 (2907 reviews) 4. [Vantage Circle](https://www.capterra.co.uk/software/167264/vantage-circle) — 4.7/5 (5122 reviews) 5. [Guusto](https://www.capterra.co.uk/software/186209/guusto) — 4.9/5 (3445 reviews) ## Reviews ### "engagement and reward for employee" — 5.0/5 > **sarad** | *13 October 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The thing i like is how Reward Gateway enhances employee engagement and creates a culture of recognition, leading to higher morale, improved retention rates, and a more positive workplace environment. > > **Cons**: it has a limited customization option avialable. > > experience with Reward Gateway tends to be positive, particularly in terms of enhancing employee engagement and promoting a culture of recognition. ----- ### "Absolutely disgusting for being company recognised" — 1.0/5 > **Waqas** | *21 June 2024* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: NONE What so ever, they will be rubbish at customer service and will never give your money back > > **Cons**: everything about this company, this is just being run by cowboys hiring customer service advicers and managers who will ignore you > > I’ve been chasing for a refund for the instant voucher which was falsely advertised and only when you pay for it, informs you that you can not use online. I bought this specifically for buying a window which isn’t sold in the store therefore had to use my bank card to make this transaction. I have been going back and forth and spoke to screwfix who have no problem to refund and sent me that in writing yet been chasing this useless and horrendous rewards site customer service with 2 high priority complaints and still no response for over 10 days which I’m out of pocket for the voucher I didn’t use or have any intention of using. ----- ### "Simple and Impactful Employee Recognition" — 5.0/5 > **Mitch** | *16 November 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I appreciated how easy it made recognising and rewarding colleagues. The platform offered a straightforward way to celebrate achievements and give people vouchers to spend at retailers of their choice. It was also easy to import colleague data and you’d get reminders for your colleagues birthdays or work anniversaries. > > **Cons**: One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific rewards or customisations, which could take more time than expected. > > Reward Gateway was an effective platform for improving employee engagement. It made recognizing efforts simple and meaningful, even though some features could be a bit more user-friendly. ----- ### "Great employee discount and support" — 5.0/5 > **Ruth** | *7 October 2024* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: Great employee discounts and great customer service. > > **Cons**: Not found anything as yet that I can find fault with. > > I use Reward gateway through my employer and I love the discounts offered on this platform. When I needed to speak to someone regarding an error I made they responded quickly, escalated and resolved the issue for me. Excellent customer service, ----- ### "Great discounts, great company that feels like family" — 5.0/5 > **Laura** | *19 June 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Brilliant discounts available to employees plus add on services like R\&R. The merger with Edenred made sense as they were direct competitors and together they offer a brilliant solution. The customer service is brilliant as well, for employees and also for HR. > > **Cons**: The cost is more than other companies, but the discounts and services are better overall and I would still recommend them. ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.co.uk/software/142701/smarthub?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/142701/smarthub) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data