What is Revel Systems?

Revel Systems is a robust, cloud-based iPad point of sale (POS) solution that powers the ambitions of restaurants and retailers. A scalable solution, Revel can meet the needs of independent businesses with multiple terminals and 2+ locations, small, midsize, and large chains. Quick, intuitive, and secure, the Revel POS offers extensive in-house features and can integrate seamlessly with partners specializing in payroll, inventory tracking, customer relationship management, and other features.

Who Uses Revel Systems?

The Revel POS System works in North America, South America, Europe, Asia, and Australia. Contact us to find out more.

Where can Revel Systems be deployed?

Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), iPad (Mobile)

About the vendor

  • Revel Systems
  • Located in San Francisco, US
  • Founded in 2010
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, China, Germany, India, United Kingdom and 1 others

Languages

English

About the vendor

  • Revel Systems
  • Located in San Francisco, US
  • Founded in 2010
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, China, Germany, India, United Kingdom and 1 others

Languages

English

Revel Systems videos and images

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Compare Revel Systems pricing with similar products

Revel Systems

US$79.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial
US$69.00/month
Free Version
Free Trial
N/A
Free Version
Free Trial

Features of Revel Systems

  • Accounting Integration
  • Barcode / Ticket Scanning
  • Cost Tracking
  • Customer Accounts
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Management
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Purchase Order Management
  • Reorder Management
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Search/Filter
  • Separate Checks
  • Shipping Management
  • Split Checks
  • Supplier Management
  • Table Management
  • Touch Screen
  • eCommerce Management

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QuickBooks Point of Sale is an all-in-one solution with the software, hardware and payment service you need to sell online and in-store
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This cloud-based POS centralizes inventory management, employee management, sales reporting & accounting across locations and channels. Learn more about Lightspeed Retail

Reviews of Revel Systems

Average score

Overall
3.7
Ease of Use
3.8
Customer Service
3.4
Features
3.6
Value for Money
3.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Bailey R.
Bailey R.
Heritage Interpreter in US
Verified LinkedIn User
Museums & Institutions, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Great

5 4 years ago

Pros:

It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Cons:

It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Revel Systems Response

4 years ago

Bailey, Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS! If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS: https://revelsystems.com/revel-university/categories/discounts-combos/ I hope this helps! Please reach out to us if you have any questions. - Holden at Revel

Alex R.
President in Canada
Hospitality, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Do Not Go With Revel PoS

1 4 weeks ago New

Comments: Terrible experience with all teams involved.
The person that was supposed to be handling our case was rude and extremely inattentive
We didn’t even get to start using the system because it was not delivering what we asked for.

Pros:

Nothing All I can say is that the package looks nice but there’s nothing useful in the package but a pack of lies.

Cons:

The sales process is extremely misleading and they will tell you anything you want to hear but delivery will fall very short During the process of selecting a point-of-sale system be interviewed several software companies including Revel In this process the sales person promises that their point of sale is capable of the options we were looking for and in the process of discovery after we made payments and purchased equipment and software we realized that it was not true In particular we wanted to use a kitchen display system that had the capability of firing courses and this was not the case Later when we told them that this is not functioning properly they recommended that we use printers instead We told them the reason why we made the switch to your company was to use kitchen display and avoid printers all together Sadly they refuse to acknowledge even though all the technicians that we spoke to clearly admitted that this function is not currently functional in the way it should be I would strongly advise not to use the system as they are extremely misleading in the process of delivering their sale and product We never even started using the system as the system was not capable of delivering what we were promised to. So we lost all the initial investment into it and no recourse.

Verified Reviewer
Freelance Writer in US
Verified LinkedIn User
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Pretty, but Problematic

4 3 years ago

Comments: Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the choice, but I would make sure to get my employees trained in troubleshooting themselves to avoid the potential of a customer service snafu.

Pros:

I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. We were all so excited about Revel. It's sleek, easy to use, and much simpler than many of its predecessors.

Cons:

The biggest trouble we ran into is that Revel is hopelessly buggy, and I would sometimes be on the phone with customer service for an hour before getting my problem resolved. For a small business with only one cash register, this was often a nightmare.

Revel Systems Response

3 years ago

Thanks very much for your feedback. We're sorry to hear that our system fell short of your expectations, but hope you give us another chance in the future. We're constantly working to improve the quality of our products and services.

Verified Reviewer
Founder in US
Verified LinkedIn User
Media Production
Used the Software for: 6-12 months
Reviewer Source

Revel is a smart choice for small business owners looking to use the iPad as their POS

4 4 years ago

Comments: A POS system that is reliable most of the time.

Pros:

There are many POS providers out there today but I think Revel does a great job for small business owners. They utilize a familiar hardware (iPad) and turn it into a POS system that's easy to navigate. Being in a rush or training new employees can be a disaster if you have the wrong POS system but Revel does a great job with their easy layout.

Cons:

Customer service can be disastrous at times, especially if your POS system is down during a rush. It doesn't happen frequently but it does happen so you should be aware of that before making your choice.

Revel Systems Response

4 years ago

Hi There, Thank you so much for the review and feedback! We are sorry to hear that you do experience the occasional outage -- if you have additional info regarding an issue of that nature, we would love to hear it to address it with our agents and engineers. Please feel free to contact me at [email protected] Kind Regards, Sarah, Customer Advocacy Manager at Revel

Bill H.
Bill H.
Director of culinary services and hospitality in US
Verified LinkedIn User
Food & Beverages, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Revel, the good and the bad

4 3 years ago

Comments: Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.

Pros:

Easy to use and set up. The reports are pretty good. As a simple POS and time keeping system, it works well

Cons:

If you need a POS that will help you with in depth inventory control, this is probably not the system for you

Revel Systems Response

3 years ago

Thank you for the feedback, Bill. We'd love to hear about what we could do differently with our inventory management tool¿if you'd like, please submit a feature request at https://support.revelsystems.com/hc/en-us/articles/208479946-Suggest-a-New-Feature. Thanks again!