--- description: Discover the benefits and disadvantages of Pawfinity. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pawfinity Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Pet Sitting Software](/directory/30924/pet-sitting/software) > [Pawfinity](/software/142461/pawfinity) # Pawfinity Canonical: https://www.capterra.co.uk/software/142461/pawfinity Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/142461/pawfinity?page=2) > The most advanced online booking system, memberships, and retail POS. Come see why more Pet Pros recommend Pawfinity than any other. > > Verdict: Rated **4.6/5** by 107 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pawfinity? Pet Groomers, Mobile Pet Groomers, Kennels, Dog Trainers, Pet Sitters, Dog Daycare, Specialty Nail Service, Pet Dental Service, \& More\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 107 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Pawfinity - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing from $50 USD per month, visit our Pricing Page for more\! https://www.pawfinity.com/pricing/ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, Puerto Rico, United Kingdom, United States ## Features - Alerts/Notifications - Appointment Management - Billing & Invoicing - Booking Management - Calendar Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer Database - Customer Management - Customer Portal - Employee Management - Inventory Management - Mobile Access - Online Booking - Pet Birthday Tracking - Recurring Appointments - Recurring/Subscription Billing - Reminders - SMS Messaging - Scheduling - Service Catalogue - Staff Management ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Pet Sitting Software](https://www.capterra.co.uk/directory/30924/pet-sitting/software) ## Related Categories - [Pet Grooming Software](https://www.capterra.co.uk/directory/30845/pet-grooming/software) - [Kennel Software](https://www.capterra.co.uk/directory/30574/kennel/software) - [Pet Sitting Software](https://www.capterra.co.uk/directory/30924/pet-sitting/software) ## Alternatives 1. [Pet Manager](https://www.capterra.co.uk/software/150536/pet-manager) — 5.0/5 (61 reviews) 2. [BusyPaws](https://www.capterra.co.uk/software/1014353/busypaws) — 4.7/5 (79 reviews) 3. [Paw Partner](https://www.capterra.co.uk/software/203713/paw-partner) — 4.9/5 (59 reviews) 4. [Gingr](https://www.capterra.co.uk/software/136469/gingr) — 4.5/5 (214 reviews) 5. [PetPocketbook](https://www.capterra.co.uk/software/216597/petpocketbook) — 4.9/5 (127 reviews) ## Reviews ### "Makes my job easier\!\!" — 5.0/5 > **Jenny** | *25 May 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The support team is always ready to answer any and all questions I have about the software (I'm not great with new systems). Pawfinity is so so user friendly and the video tutorials are so simple and short and easy to watch. Also the detail of the client profiles is enormously helpful\!\! > > **Cons**: The only issues I've run into with Pawfinity have been looking into how to connect a card reader service, but I'm sure a quick support request will clear that up for me. ----- ### "Dont buy" — 5.0/5 > **Amber** | *3 August 2023* | Accounting | Recommendation rating: 2.0/10 > > **Pros**: I liked that I could set it myself. I liked the way it looked. I liked that your could add photos for each service > > **Cons**: over booked me all the time. clients would get locked out, to many steps to making an appointment. Cost 50 dollars a month and still had to pay for text credits on top of it. > > lost a lot of bossiness because thought it wasn't user friendly for them. to many streps. wont be doing that again. Will be looking for a system that doesn't have monthly fee every month. ----- ### "Avoid like the plague" — 1.0/5 > **Samantha** | *15 July 2020* | Veterinary | Recommendation rating: 0.0/10 > > **Pros**: I cannot think of a feature this software endeavoured to provide that I liked at all. The ones that stand out to me most were particularly unreliable. > > **Cons**: The exceptionally poor customer service provided by the "support team". After weeks of correspondence regarding missing invoices and incorrect client finances, we had to leave Pawfinity. Each error in the Pawfinity software was dismissed as a "misuse" of the software by the user. One particularly shocking example of this was that we had a number of invoices in the system become both outstanding and paid, leaving the client with an overdue balance and no way of recording payment in the system. Each encounter we had with any member of the Pawfinity team left us frustrated and disappointed in their inability to accept responsibility for any issues we found across the system. > > Absolutely horrible, and an absolute waste of staff hours. ----- ### "Pawfinity is the best software on the market\!" — 5.0/5 > **Brooke** | *16 February 2024* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Pawfinity is wonderful\!\! This software is all inclusive and you really don't need anything else to run your business (other than maybe a business phone number that you can take calls on) I am a mobile groomer, and scheduling is a breeze. Especially booking for certain areas on specific days. You can add notes in for every appt and put in grooming flags if needed, as well as duration of appointment. Their support is fantastic and quick to respond with any help you need. It comes with your own website that's fast and simple, and it's so easy to get all the clients information with a quick appt. They get a link and fill out your intake form, so it's a lot faster than taking down all the info over the phone. Plus sends texts for reminders, emailed receipts, links to leave a review, etc. You can get a free 7 day trial too. I will say that it takes some time to get set up, but once everything is in the system, it's very user friendly. We absolutely love pawfinity\! If you are a new business, check out their scholarship program too\! They offer a discount for the first 6 months and that was greatly appreciated\! They offer a pretty good bang for your buck as you get a website, great CRM, reminder texts and messaging to clients, technical support, and more. You can't go wrong with Pawfinity\! > > **Cons**: Setting everything up took some time. It was a little confusing at first to set up the online booking with the rules and groups, etc. But a little help from support helped tremendously\! They also had the training videos which were essential. After i got everytging set up, everything else was very user friendly\! Just the initial learning of the software was a little time consuming. > > Pawfinity has been great\! I love to recommend it to anyone I can. ----- ### "Easy Transition, Saves Time, Reliable, Worth Every Penny" — 5.0/5 > **Aimee** | *27 February 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ease of creating appointments and client profiles. Reports are helpful with sales, margins, tracking inventory and payroll. Training videos are quick and to the point. Tech support is attentive, responds promptly. Flags and check boxes save a lot of time. Profile setups reduce clicks and opening new windows. Much more streamline easier to use than other software I have used that was made specifically for my industry. > > **Cons**: A couple little quirks such as how the employee schedule is setup. This is defiantly not something that truly bothers me. There's easy work arounds. > > I was apprehensive about switching software companies from "X" software to Pawfinity or even other software companines I trialed over a 2 year period. I put a lot of time into researching the perfect software for the business without there being too many unnecessary features, within our budget and ease of transferring data. I am beyond happy I chose this software company. The automated reminders, ease of use and training features, client portals and online booking will be going live soon. This software has saved us so much time and makes prebooking much easier. Checking out is a breeze. Anyone can use it\! It's not difficult or overwhelming to use. The best part is when you first get started are the training videos you can watch as many times as needed when you need them. I was that new customer with 1 million questions and certainly made some mistakes. Tech support was there to help every step of the way through chat and training sessions. \[sensitive content hidden\]had his hands full dealing with issues from my previous software company. The way they sent the data or encrypted the information made the data transfer more involved than necessary. \[sensitive content hidden\]worked tirelessly to get me up and running in record time so it would not affect my clients and scheduling. Clients are extremely happy with the reminders, appointments and client profiles are not disappearing as they were with our old software. I was on the verge of going back to paper and pen after the major issues with our previous software. \[sensitive content hidden\]reassured me switching to this was the best decision. They were right\! ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/142461/pawfinity?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/142461/pawfinity) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data