Who Uses FreshBooks?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

What Is FreshBooks?

FreshBooks automates daily accounting activities namely invoice creation, payment acceptance, expenses tracking, billable time tracking and financial reporting. Try it free for 30 days, no credit card required.

FreshBooks Details

FreshBooks

http://www.freshbooks.com

Founded 2004

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FreshBooks pricing overview

See pricing plans

FreshBooks has a free version and offers a free trial. FreshBooks paid version starts at US$6.00/month.


Starting Price

US$6.00/month See pricing details

Free Version

Yes

Free Trial

FreshBooks deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Live Online
  • Webinars
  • Documentation

FreshBooks Features

  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management

View full list of Accounting Software

  • ACH Payment Processing
  • Aging Tracking
  • Billing & Invoicing
  • Check Processing
  • Collections Management
  • Customer Statements
  • Online Payment Processing
  • Overpayment Processing
  • Partial Payments
  • Receivables Ledger
  • Recurring Billing

View full list of Accounts Receivable Software

  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customisable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator

View full list of Billing and Invoicing Software

  • Accounts Payable
  • Accounts Receivable
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Cash Management
  • Construction Breakdowns
  • General Ledger
  • Job Costing
  • Overrun Projections
  • Payroll Management
  • Purchase Order Management
  • Quotes / Estimates

View full list of Construction Accounting Software

  • Approval Process Control
  • Multi-Currency
  • Receipt Management
  • Reimbursement Management
  • Spend Control
  • Time & Expense Tracking
  • Workflow Management

View full list of Expense Report Software

  • Budgeting & Forecasting
  • Cash Management
  • Consolidation / Roll-Up
  • Currency Management
  • Financial Reporting
  • Investment Management
  • Project Management
  • Revenue Recognition
  • Risk Management
  • Tax Management

View full list of Financial Management Software

  • Accounting Management
  • Automatic Billing
  • Calendar Management
  • Case Management
  • Client portal
  • Document Management
  • Expense Tracking
  • Time Tracking

View full list of Legal Billing Software

  • Deferred Billing
  • Dunning Management
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Payment Processing
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Self Service Portal

View full list of Recurring Billing Software

  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking

View full list of Time Tracking Software

  • Activity Tracking
  • Billing & Invoicing
  • Expense Tracking
  • Project Tracking
  • Reimbursement Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project

View full list of Time and Expense Software

FreshBooks Alternatives

More FreshBooks alternatives

FreshBooks Reviews for UK Users

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.5
Customer Service 4.4
Features 4.3
Value for Money 4.3

Review software

Share your experiences with other software buyers.

Write a Review!
Frank N.
Producer
Media Production, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/09/2019

"I wish I could rate it higher than a 10"

Comments: Switching to it from one of those other software packages was one of the most liberating experiences of my career.

Pros: It was so easy to add and remove third party apps if and when they were needed.Plus, there were lots of options for third party apps that I could plug in or switch out as needed.

Cons: It never once made me a cup of coffee. I know that sounds like a weird joke but that's pretty much the only thing that it couldn't do for me.

  • Reviewer Source 
  • Reviewed on 09/09/2019
Beebek A.
Lecturer
Education Management, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 01/02/2021

"Why FreshBooks?"

Comments: Satisfactory overall experience with FreshBooks

Pros: FreshBooks is very suitable invoice management application for startup based companies. The software supports invoicing, and what I especially enjoyed was estimating, which is essential for individual customers to estimate and for projects.

Cons: Accounting functionalities are not so good in FreshBooks

  • Reviewer Source 
  • Reviewed on 01/02/2021
Verified Reviewer
Managing Director
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    1 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    2 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 10/12/2019

"No Two-Factor Authentication - Very bad overall security"

Comments: Freshbooks has been in business for years but does not have a basic Two-Factor Authentication feature to prevent hackers from gaining unauthorized access to customers' accounts. Not having this feature borders on negligence. This is a basic standard feature that other cloud accounting software XERO and Quickbooks have had for years. Not having two-factor authentication is alarmingly bad because tens of thousands of Freshbooks customers are trusting Freshbooks with a ton sensitive company data about their finances, customers, bank information, credit card processor information, and prospects etc into Freshbooks. If hackers get a password, they can easily access this valuable information because there is no two-factor authentication to stop them from getting in. Does Freshbooks take customer security seriously? Apparently not. I emailed them about this dangerous lack of basic security features and as of December 2019 Freshbooks says there is no plan to add two factor authentication in the future. Their answer as the same as it was when I wrote them in 2018 about this problem. Their answer was that they would pass this suggestion along to their programmers so they can give it future consideration.

Pros: Ease of use and straightforward, simple interface. Easy invoicing.

Cons: Freshbooks lacks all of these industry standard security features: No Two-Factor Authentication at login. No IP address blocking to prevent certain IP addresses from logging in my account. No log/audit showing when I last logged in and out of the account. No forced internet timeout/log out when the account has been left untouched for a while.
This is standard on other online accounting software and is used by most banks as a security feature.

Vendor Response

by FreshBooks on 20/12/2019

Hey there, thank you for taking the time to share your review of FreshBooks.

I certainly understand where you're coming from regarding features like two-factor authentication. While my colleague that you spoke with recently is correct that this isn't a feature we currently offer, I have flagged your feedback for our Product Team to review directly. This is a team we have a FreshBooks who reviews and gathers customer feedback for issues and concerns like what you've raised.

If there's any other feedback you wish to provide, please don't hesitate to reach our to our Support Team at 1-866-303-6061 Monday through Friday, 8am-8pm EST or [email protected] ^DM

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 10/12/2019
Tường V.
Director
Banking, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/10/2020

"This software is extremely easy to use.Beautiful user interface, easy to operate and very profession"

Comments: We work very well with the team thanks to work sharing, document sharing is quick and easy.

Pros: Completely convenient and easy. I find that overall this is a great program I use to start designing for businesses automatically. Can be combined with other apps I am using. No more spending weeks billing and sending to customers. Freshbooks will create an invoice and send it out in seconds send suggestions, track my time, invoice clients and adjust my costs for financial reporting, all in one easy-to-use. Track and control account simply, no longer spend too much effort because of many types of account simply each day. Smart reporting system combined with easy and effective teamwork place.

Cons: FreshBooks is designed with auto-leveling and data checking to ensure all numbers are accurate and logical. But since our trades are so accurate, I don't have any negative points

  • Reviewer Source 
  • Reviewed on 30/10/2020
Wesley W.
CEO
Financial Services, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 17/11/2020

"Tons of Features and Easy to Use"

Comments: Fresh Books is a must have for businesses that want to simplify their accounting software. My team loved all the options and great support. I will be recommending this software to my business colleagues.

Pros: There is so many features that any one at any level can use. The pricing options definitely made this a great purchase item to help my business.

Cons: It could have some more options on customizing reports.

  • Reviewer Source 
  • Reviewed on 17/11/2020