What is FreshBooks?

FreshBooks automates daily accounting activities namely invoice creation, payment acceptance, expenses tracking, billable time tracking and financial reporting. Try it free for 30 days, no credit card required.

Who Uses FreshBooks?

FreshBooks is cloud based accounting designed exclusively for the self employed. Spend less time on frustrating paperwork and more time doing the work that gets you paid!

Where can FreshBooks be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • FreshBooks
  • Located in Toronto, Canada
  • Founded in 2004
  • Phone Support
  • Chat

Countries available

Australia, Canada, New Zealand, South Africa, United Kingdom and 1 others

Languages

English

FreshBooks pricing

Starting Price:

£4.40/month
  • Yes, has free trial
  • No free version

FreshBooks does not have a free version but does offer a free trial. FreshBooks paid version starts at £4.40/month.

Pricing plans get a free trial

About the vendor

  • FreshBooks
  • Located in Toronto, Canada
  • Founded in 2004
  • Phone Support
  • Chat

Countries available

Australia, Canada, New Zealand, South Africa, United Kingdom and 1 others

Languages

English

FreshBooks videos and images

FreshBooks Software - Dashboard
FreshBooks Software - Invoicing
FreshBooks Software - Mobile
FreshBooks Software - Accounting
FreshBooks Software - Integrations
View 6 more
FreshBooks video
FreshBooks Software - Dashboard
FreshBooks Software - Invoicing
FreshBooks Software - Mobile
FreshBooks Software - Accounting
FreshBooks Software - Integrations

Features of FreshBooks

  • ACH Payment Processing
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automatic Time Capture
  • Bank Reconciliation
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Contact Database
  • Core Accounting
  • Customer Statements
  • Customisable Branding
  • Customisable Invoices
  • Dashboard
  • Data Import/Export
  • Data Visualisation
  • Expense Tracking
  • Financial Analysis
  • Financial Reporting
  • For AEC Industry
  • General Ledger
  • Income & Balance Sheet
  • Invoice History
  • Invoice Processing
  • Mobile App
  • Mobile Payments
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Period Recurring Billing
  • Online Invoicing
  • Online Payments
  • Online Time Tracking Software
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Profit/Loss Statement
  • Project Accounting
  • Project Management
  • Project Tracking
  • Quotes/Estimates
  • Receipt Management
  • Receivables Ledger
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Spend Control
  • Tax Calculation
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management

Alternatives to FreshBooks

QuickBooks is an end-to-end accounting software that can grow with your business.
Beautiful cloud-hosted online accounting software for small businesses. Accessible anytime, anywhere. Learn more about Xero
Accounting tool that provides multi-monitor support and past due stamps through improved cash flow.
Manages small business finances. Instant access to customer, vendor and employee information. Available in an online version.
Harvest time tracking makes it easy to capture time, gain insights from past projects, and get paid for your team’s work. Learn more about Harvest
Tools for the modern professional: proposals, contracts, payments, and more. Try 7 days free when you're ready.
Zoho Expense has powerful features to handle travel and expenses, control spending, and customize and automate business processes. Learn more about Zoho Expense
Mobile-based social commerce platform that enables users to carry out money transmission across all types of purchases.
From payments to credit to fraud protection, PayPal Commerce Platform helps you meet your customers where they are.

Reviews of FreshBooks

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Karen
Karen
Bookkeeper in US
Verified LinkedIn User
Accounting, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Beautiful Invoices

5.0 last month New

Comments: Overall this is a good option for simple small and micro-businesses. You can also use this software for only invoicing and another for bookkeeping and payroll is needed with integrations.

Pros:

Out of all the accounting software FreshBooks has the best-looking and more customizable invoices I have used. Set up was easy it allowed me to set automatic payments and reoccurring invoices. Easily integrates to QuickBooks and Stripe.

Cons:

The bookkeeping features for bookkeeping are not as developed as the competitors but this is a good software for a sole-proprietorship or a small business.

Alternatives Considered: Quickbooks Online

Reasons for Switching to FreshBooks: Invoicing rules and automation were required with one of my clients and FreshBooks was our best options.

Julia Maria
Julia Maria
Market Specialist in Mexico
Verified LinkedIn User
Information Services, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

It amply met my expectations and satisfies the company's needs.

4.0 4 weeks ago New

Comments: When we implemented it, it was a lifesaver, as it makes day-to-day financial work easy and not at all intimidating, especially. It helped us save a lot of time, as we can focus on what we do and let Freshbooks do the rest. I especially like the professional look of the invoices without having to spend too much time designing or using design software. Anyone can create an attractive and professional invoice in minutes and I appreciate that.

Pros:

I like how adaptable it is and how it can be used for any need. We have been using it in the company for a couple of years now, I already knew it from my freelance work and I can attest to the goodness and simplicity of the system. At the moment we have the Plus subscription and I find it very complete and affordable.

Cons:

I would like the application to be more complete and useful because I would like to have a complete view of my invoices when I am not at my desk.

Alternatives Considered: Quickbooks Online

Reasons for Choosing FreshBooks: One problem I often had when working with Quickbooks is that it sometimes took too long to load and was too slow; in fact, that was one of the reasons we switched to another platform (Freshbooks).

Switched From: QuickBooks Desktop Pro

Reasons for Switching to FreshBooks: We can use Freshbooks for business, integrating other applications, or tracking software for things like inventory.

Jacob
Owner in US
Internet, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

False Advertising and Lack of Support

1.0 2 months ago New

Comments: My overall experience with FreshBooks has been like watching a masterclass on how not to run a business and how not to treat customers. I regret that I didn't leave years ago when the company tanked to what it is now. I wish FreshBooks could/would solve the technical issues with their product but since they don't even try, I am evaluating other options for software.

Pros:

When I started using FreshBooks in 2014 it was really great software - the price was amazing, the features worked as advertised, and the support was better than anything I had ever experienced before. But that changed many years ago and has been a steady and rapid decline in every way.

Cons:

This software doesn't work as advertised. I have had an open ticket with support since March and though they acknowledge that this is a known issue attached to my support ticket, there has been ZERO progress made on the ticket, they don't communicate any updates, they don't offer apologies or refunds, they just expect me to pay for their software while they do absolutely nothing to solve a known problem to a highly advertised feature of the product that remains nonfunctioning for going on 5 months.

FreshBooks Response

2 months ago

Hey Jacob, thank you for taking the time to share your review of FreshBooks. I am sorry to hear you've been experiencing this issue in your FreshBooks account, and the impact this has had on your use of the software. Our Support Team is here to assist however we are able to. If you still have a ticket with one of my colleagues on the Support Team, you can follow up with them regarding any inquiry about your account or billing. Alternatively, you can give us a call - our numbers are listed here: https://www.freshbooks.com/contact. ^DM

Fran
Owner in US
Information Technology & Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

So much better than Quickbooks

5.0 last month New

Comments: I started with Freshbooks back in 2011, a colleague recommended I switch to Quickbooks, which I did. It only lasted a year before I went back to Freshbooks. Even though it was a pain to switch, it was worth it because when I have a problem with Freshbooks, I just send an email to [email protected] and they answer me the same day, usually. With Quickbooks, it was too hard to get support. It's not a double entry bookkeeping program, so if you need that, it's not for you. But for basic invoicing (including automatic recurring on any timeframe), time tracking, expense tracking, and reporting, it's perfect.

Pros:

Easy to use, interface. Excellent customer support.

Cons:

There is a chrome extension for tracking time, in addition to within the app. The chrome extension was recently updated and is now not working properly. When you type the project name in it doesn't auto search, you have to scroll them all of them (and I have a lot) to select it now. They will fix it, i'm sure. Sometimes have trouble with expense syncing, and would like more features to make that faster and easier to categorize.

Alternatives Considered: Harvest

Reasons for Choosing FreshBooks: Support was lacking, and too difficult to use.

Switched From: Quickbooks Online

Ngenge
Ngenge
Telemarketer in Cameroon
Verified LinkedIn User
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

FreshBooks

5.0 2 months ago New

Comments: It's the best tool for invoicing. I really recommend it.

Pros:

The only Invoicing genius thta came our way by far. FresBooks has one of the best pricing plans currently and offers awesome invoice managerial permeabilities that helps save time, money and stress. It's easy to use and delivers real-time reportings which provides more autonomy over business and control over productivity(although, for some reasons we do not offer pricing plans on our website anymore). Freshbooks is extremely powerful when it comes to automatic follow-up for non-paid invoices and helps save time. Freshbooks will take care of all your accounting tasks- I highly recommend it.

Cons:

No issues or bug with it. Maybe they should keep cutting down the price (hahaha)..